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My Computer Won't Boot Up


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#1
Denisejm

Denisejm

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Hi,

I have Windows XP x64, SATA.

My computer had no problems until the last few days. I downloaded and ran Spyware Doctor. After that, I couldn't uninstall programs.

I then read at http://www.windowsse...p/080522#story1

By default, Spyware Doctor prevents any files it identifies as infected from running. If an important system file such as RunDLL32.exe is flagged incorrectly, the result can be disastrous for your PC. For example, users may be blocked from opening Windows Control Panel or using System Restore, among other operations.


I bought a new keyboard today. The keyboard connector on my pc has a round connector but the connector on the keyboard is USB 2.0. I plugged it into USB port and it worked fine for about an hour. In the middle of doing something, my mouse froze so I reset my computer and it started to boot up again. It got to the point where it has the black screen with the Windows XP logo and the scrolling bar. I waited about 15 minutes to see if it would fullly boot up but it never did.

I then reset my pc again and clicked on Tab to get into the post screen and it posted.

I just removed the CMOS battery and reset CMOS. I also went into BIOS and checked "Default Settings." It still won't boot up.

I plugged in my old keyboard again but the same things happened.

I can't get into Safe Mode either.

I then tried to do a Repair. I put my Windows disk in my dvd rom drive and clicked on Repair. It loaded a lot of files and then asked what I wanted to do. There was only 1 option, #1. Repair, so at the C prompt, I typed the number 1. It then gave me a C:\Windows prompt and I had no idea what to type next. There were no prompts. I type R and Repair but neither worked.

Does anyone know if a Repair of Windows will do the trick and, if so, what should I do when I get the C:\Windows prompt?

Or is there something else I can try?

Edited by Denisejm, 22 May 2008 - 08:09 PM.

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#2
cmpm

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Once you get to the C prompt, type in 'dir'.
This will show what's in this drive.

Type in 'CD C:\Program Files\Spyware Doctor'
You can use the delete command in this C prompt.

Del CD C:\Program Files\Spyware Doctor

Or you can go to 'cd C:\Documents and Settings\Owner\Start Menu\Programs\Startup

Then type in 'dir' and see if spyware doctor is in there.
Then you can use the del command for that entry.
Which would be a safer way then the first suggestion.

Here is a run down of commands from the C prompt.

http://home.att.net/.../dos_intro.html

Wait to see what the geeks say about this.
They could have an easier solution.
Plus running the del command permantly deletes the file deleted.
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#3
Denisejm

Denisejm

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Well, I learned that I was supposed to just hit Enter when the installation first asked me if I wanted to do an install or a repair and to hit Enter the second time. I didn't know that when I tried a Repair and the Windows disk loaded all of the files. I think it may have deleted Windows at that point but I can't really say for sure. I wound up doing a format. I just finished getting most of my programs installed and all of the Microsoft updates. I'll be making Auto Recovery Disk this time around.

Thanks for replying and offering your help.
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