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Unknown problem_no virus detected [RESOLVED]


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#1
imateacher2

imateacher2

    New Member

  • Member
  • Pip
  • 5 posts
Hi. I would appreciate any help I can get.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:33 PM, on 5/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rcboe.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.co...ll/gtdownlr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1206665744287
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1206665895705
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://ecampus.phoe...hxStudent15.CAB
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://walmart.digit...ploadClient.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9402 bytes
  • 0

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#2
RatHat

RatHat

    Ex Malware Expert

  • Expert
  • 7,829 posts
Hi there,

Welcome to Geekstogo.

Well as you have said, there is no malware showing here, so lets do a couple of things to see what could be affecting the machine.

Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Let me know how much space it clears.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Now lets take a deeper look into the computer.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, DSS will open two Notepad files: main.txt and extra.txt
  • Use Save As to save both Notepad files to your Desktop and post them in your next reply.
Note: A copy of these files can be found in you root drive, usually C:\Deckard\System Scanner\

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


So let me know how ATF Cleaner did, and post me the contents of the two DSS logs. Also let me know if there are any other symptoms other than the slowness of your computer, for instance whether you are getting any pop ups when browsing the web etc.

Regards,
RatHat
  • 0

#3
imateacher2

imateacher2

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
Hi. Thanks for the quick reply. I am attaching the logs you requested.


Deckard's System Scanner v20071014.68
Run by Marie Klofenstine on 2008-05-25 09:11:27
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-05-25 13:11:44 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Marie Klofenstine.exe) -----------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:21:19 AM, on 5/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Marie Klofenstine\Desktop\Deckard.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Marie Klofenstine.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rcboe.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Dell\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.co...ll/gtdownlr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1206665744287
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1206665895705
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://ecampus.phoe...hxStudent15.CAB
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://walmart.digit...ploadClient.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9293 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 APPDRV - c:\windows\system32\drivers\appdrv.sys <Not Verified; Dell Inc; Application Driver>
R1 OMCI - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.2.1.0) - c:\windows\system32\drivers\mdc8021x.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 2.2>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>

S0 cercsr6 - c:\windows\system32\drivers\cercsr6.sys <Not Verified; Adaptec, Inc.; Dell RAID Controller>
S3 UIUSys (Conexant Setup API) - c:\windows\system32\drivers\uiusys.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 RegSrvc - c:\windows\system32\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-25 08:59:15 486 --a------ C:\WINDOWS\Tasks\SDMsgUpdate (TE).job
2008-05-02 08:04:53 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-04-25 and 2008-05-25 -----------------------------

2008-05-24 22:44:13 0 d-------- C:\Program Files\Trend Micro
2008-05-24 21:51:52 0 d-------- C:\Documents and Settings\All Users\Application Data\SecTaskMan
2008-05-24 21:51:03 0 d-------- C:\Program Files\Security Task Manager
2008-05-24 20:42:36 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe
2008-05-24 16:17:08 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-05-24 14:57:01 0 d--hs---- C:\WINDOWS\CSC
2008-05-24 14:49:26 0 d-------- C:\Documents and Settings\Administrator\Favorites
2008-05-24 14:49:26 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-05-24 14:49:26 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-05-24 14:49:26 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-05-24 14:49:26 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-05-24 14:49:26 0 d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer
2008-05-24 14:49:25 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-05-24 14:49:25 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-05-24 14:49:25 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-05-24 14:49:25 0 d--h----- C:\Documents and Settings\Administrator\Recent
2008-05-24 14:49:25 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-05-24 14:49:25 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-05-24 14:49:25 0 d-------- C:\Documents and Settings\Administrator\My Documents
2008-05-24 14:49:25 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-05-24 14:49:24 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-05-23 22:37:01 0 d-------- C:\Program Files\XPMedic
2008-05-23 10:52:28 0 d-------- C:\Documents and Settings\Marie Klofenstine\Outlook
2008-05-23 10:52:17 0 d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-05-23 08:47:24 0 d-------- C:\WINDOWS\system32\NtmsData
2008-05-02 08:04:50 0 d-------- C:\Program Files\Apple Software Update
2008-04-27 11:03:45 0 d-------- C:\Documents and Settings\Marie Klofenstine\System
2008-04-27 11:03:45 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\SmartDraw
2008-04-27 11:00:56 0 d-------- C:\Program Files\SmartDraw 2008


-- Find3M Report ---------------------------------------------------------------

2008-05-25 08:59:16 0 d-------- C:\Program Files\Symantec AntiVirus
2008-05-09 21:15:22 11853 --a------ C:\WINDOWS\system32\nvModes.dat
2008-04-26 11:57:44 0 d-------- C:\Program Files\Microsoft Silverlight
2008-04-09 22:01:09 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Apple Computer
2008-04-09 07:17:46 0 dr------- C:\Documents and Settings\Marie Klofenstine\Application Data\Brother
2008-04-08 22:21:35 0 d-------- C:\Program Files\iTunes
2008-04-08 22:21:25 0 d-------- C:\Program Files\iPod
2008-04-08 22:21:08 0 d-------- C:\Program Files\Bonjour
2008-04-08 22:21:02 0 d-------- C:\Program Files\QuickTime
2008-04-08 22:19:58 0 d-------- C:\Program Files\Common Files
2008-04-08 22:19:58 0 d-------- C:\Program Files\Common Files\Apple
2008-04-07 15:14:58 50 --a------ C:\WINDOWS\system32\bridf06a.dat
2008-04-07 15:14:28 0 d-------- C:\Program Files\Brother
2008-04-07 15:14:20 0 d-------- C:\Program Files\Common Files\InstallShield
2008-04-07 15:14:11 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-03 20:17:12 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Windows Desktop Search
2008-04-03 12:58:32 0 d-------- C:\Program Files\Windows Desktop Search
2008-04-03 12:34:52 0 d--h----- C:\Program Files\CanonBJ
2008-04-03 12:32:54 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Gtek
2008-04-03 12:26:31 0 d-------- C:\Program Files\Canon
2008-04-01 21:01:40 0 d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2008-04-01 10:54:37 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-01 10:53:15 0 d-------- C:\Program Files\Symantec
2008-04-01 10:46:19 0 d-------- C:\Program Files\Dell Printers
2008-03-31 10:47:51 0 d-------- C:\Program Files\Common Files\Outlook Security Manager
2008-03-31 10:41:16 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\R-Mail for Outlook Demo
2008-03-31 10:20:59 0 d-------- C:\Program Files\EASIS
2008-03-28 21:43:03 0 d-------- C:\Program Files\Microsoft Works
2008-03-28 21:42:39 0 d-------- C:\Program Files\Microsoft Small Business
2008-03-28 21:39:30 0 d-------- C:\Program Files\Microsoft.NET
2008-03-28 21:39:00 0 d-------- C:\Program Files\Microsoft SQL Server
2008-03-28 21:37:10 0 d-------- C:\Program Files\MSXML 6.0
2008-03-28 14:41:44 0 d-------- C:\Program Files\Messenger
2008-03-28 13:31:18 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Adobe
2008-03-28 13:27:26 0 d-------- C:\Program Files\Common Files\Adobe
2008-03-27 21:35:00 0 d-------- C:\Program Files\ProPlus.WW
2008-03-27 21:09:49 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Macromedia
2008-03-27 19:37:03 0 d-------- C:\Program Files\InterVideo
2008-03-27 18:39:29 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Sun
2008-03-27 18:39:28 0 d-------- C:\Program Files\Java
2008-03-27 18:39:19 0 d-------- C:\Program Files\Common Files\Java
2008-03-27 18:37:56 4 -----n--- C:\Documents and Settings\Marie Klofenstine\Application Data\QSPMShare
2008-03-27 18:37:42 0 d-------- C:\Program Files\Dell
2008-03-27 18:36:11 0 d-------- C:\Program Files\Intel
2008-03-27 18:33:14 0 d-------- C:\Program Files\Broadcom
2008-03-27 18:31:02 0 d-------- C:\Program Files\SigmaTel
2008-03-27 18:30:17 0 d-------- C:\Program Files\Apoint
2008-03-27 18:29:20 0 d-------- C:\Program Files\CONEXANT
2008-03-27 18:20:17 0 d-------- C:\Program Files\Dell Computer Corporation
2008-03-25 21:11:23 0 d-------- C:\Documents and Settings\Marie Klofenstine\Application Data\Identities
2008-03-25 20:54:51 0 d-------- C:\Program Files\microsoft frontpage
2008-03-25 20:54:14 0 -r-hs---- C:\MSDOS.SYS
2008-03-25 20:54:14 0 -r-hs---- C:\IO.SYS
2008-03-25 20:54:14 0 -----n--- C:\CONFIG.SYS
2008-03-25 20:54:14 0 -----n--- C:\AUTOEXEC.BAT
2008-03-25 20:53:10 0 d--h----- C:\Program Files\WindowsUpdate
2008-03-25 20:52:25 0 d-------- C:\Program Files\Common Files\MSSoap
2008-03-25 20:52:16 0 d-------- C:\Program Files\Movie Maker
2008-03-25 20:51:31 21640 --a------ C:\WINDOWS\system32\emptyregdb.dat
2008-03-25 20:51:14 0 d-------- C:\Program Files\Online Services
2008-03-25 20:51:07 0 d-------- C:\Program Files\MSN Gaming Zone
2008-03-25 20:50:59 0 d-------- C:\Program Files\Windows NT
2008-03-25 15:35:45 0 d-------- C:\Program Files\Common Files\ODBC
2008-03-25 15:35:43 0 d-------- C:\Program Files\Common Files\SpeechEngines
2008-03-25 15:35:21 62 ---hs---- C:\Documents and Settings\Marie Klofenstine\Application Data\desktop.ini


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BluetoothAuthenticationAgent"="bthprops.cpl" [08/04/2004 06:00 AM C:\WINDOWS\system32\bthprops.cpl]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [10/26/2004 01:01 PM]
"nwiz"="nwiz.exe" [10/26/2004 01:01 PM C:\WINDOWS\system32\nwiz.exe]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [09/13/2004 12:33 PM]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [05/28/2003 06:32 PM]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [10/07/2004 08:44 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [11/19/2003 06:48 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [06/02/2005 09:21 AM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [06/23/2005 07:27 PM]
"BrMfcWnd"="C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe" [06/28/2006 07:46 AM]
"ControlCenter3"="C:\Program Files\Brother\ControlCenter3\brctrcen.exe" [06/29/2006 12:18 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/28/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 06:00 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
BTTray.lnk - C:\Program Files\Dell\Bluetooth Software\BTTray.exe [4/26/2004 6:13:54 PM]
Windows Desktop Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe [2/5/2007 3:40:46 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [02/05/2007 03:39 PM 294400]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\system32\LgNotify.dll 01/12/2004 07:55 AM 110592 C:\WINDOWS\system32\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{74c197c0-268c-11dd-b39a-000cf15e5a44}]
AutoRun\command- E:\Autorun.exe /run
Shell00\Command- E:\Autorun.exe /run
Shell01\Command- E:\Autorun.exe /action
Shell02\Command- E:\Autorun.exe /uninstall




-- End of Deckard's System Scanner: finished at 2008-05-25 09:27:22 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® M processor 2.00GHz
Percentage of Memory in Use: 46%
Physical Memory (total/avail): 1023.23 MiB / 542.67 MiB
Pagefile Memory (total/avail): 2460.7 MiB / 2015.45 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1935.73 MiB

C: is Fixed (NTFS) - 74.53 GiB total, 63.29 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST980825A - 74.53 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 74.53 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.

AV: Symantec AntiVirus Corporate Edition v10.0.1.1000 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Marie Klofenstine\Application Data
CLASSPATH=.;C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=RICHMOND-F83BD5
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Marie Klofenstine
LOGONSERVER=\\RICHMOND-F83BD5
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0d06
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\MARIEK~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\MARIEK~1\LOCALS~1\Temp
USERDOMAIN=RICHMOND-F83BD5
USERNAME=Marie Klofenstine
USERPROFILE=C:\Documents and Settings\Marie Klofenstine
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Marie Klofenstine (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
ALPS Touch Pad Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Broadcom Gigabit Integrated Controller --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{BE6890C7-31EF-478C-812E-1E2899ABFCA9} /l1033
Brother MFL-Pro Suite --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A912C12-A7DA-44D7-BD57-5CA85E2F33E1}\Setup.exe" -l0x9 Brunin03.dll -removeonly
Business Contact Manager for Outlook 2007 SP1 --> "C:\Program Files\Microsoft Small Business\Business Contact Manager\SetupBootstrap\Setup.exe" /remove {B32C4059-6E7A-41EF-AD20-56DF1872B923}
Business Contact Manager for Outlook 2007 SP1 --> MsiExec.exe /X{B32C4059-6E7A-41EF-AD20-56DF1872B923}
C-Major Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove
Canon iP90 --> "C:\WINDOWS\system32\CanonIJ Uninstaller Information\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP90\DelDrv.exe" /U:{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP90 /L0x0009
Canon Utilities Easy-PhotoPrint --> C:\Program Files\Canon\Easy-PhotoPrint\uninst.exe uninst.ini
Conexant D480 MDC V.9x Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1\HXFSETUP.EXE -U -Idel5422k.inf
Data LifeSaver --> MsiExec.exe /I{EC3B29CD-76FF-4689-9647-8CCE67AC1D25}
Dell Bluetooth Software --> MsiExec.exe /X{90535871-81B9-4D99-8A13-A7EE97F2D7FE}
Dell Printer Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{105F3CE5-FE55-408E-BF30-E78F85BA0B12}\setup.exe" -l0x9 /UninstallOnly
Dell ResourceCD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D78653C3-A8FF-415F-92E6-D774E634FF2D}\setup.exe"
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel® PROSet --> MsiExec.exe /I{2C351DB8-E088-41A2-9BF0-113727FBB697}
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Microsoft Office 2003 Web Components --> MsiExec.exe /I{90A40409-6000-11D3-8CFE-0150048383C9}
Microsoft Office 2007 Primary Interop Assemblies --> MsiExec.exe /X{50120000-1105-0000-0000-0000000FF1CE}
Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Accounting 2008 --> "c:\Program Files\Microsoft Small Business\Office Accounting 2008\SetupBootstrap\Setup.exe" /remove {270940EA-C235-40D9-B2AE-2D450356DF8E}
Microsoft Office Accounting 2008 --> MsiExec.exe /X{270940EA-C235-40D9-B2AE-2D450356DF8E}
Microsoft Office Accounting 2008 Equifax Addin --> MsiExec.exe /X{0C2AF762-0565-4C91-9F55-B8B53BB82A38}
Microsoft Office Accounting 2008 Fixed Asset Manager --> MsiExec.exe /X{E3DF6916-2472-43D9-8B3C-9F2F0AAB01B5}
Microsoft Office Accounting 2008 PayPal Addin --> MsiExec.exe /X{B391EECE-DFEA-4FC5-9D40-47FA43E2DBE6}
Microsoft Office Accounting ADP Payroll Addin --> MsiExec.exe /I{5FA793A6-0071-42C1-9355-8F69A428C44F}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Professional 2007 --> MsiExec.exe /X{91120000-0014-0000-0000-0000000FF1CE}
Microsoft Office Professional 2007 Trial --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROR /dll OSETUP.DLL
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Small Business Connectivity Components --> MsiExec.exe /X{A939D341-5A04-4E0A-BB55-3E65B386432D}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 --> "c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\ARPWrapper.exe" /Remove
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) --> MsiExec.exe /I{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
Microsoft SQL Server 2005 Tools Express Edition --> MsiExec.exe /I{2750B389-A2D2-4953-99CA-27C1F2A8E6FD}
Microsoft SQL Server Native Client --> MsiExec.exe /I{F9B3DD02-B0B3-42E9-8650-030DFF0D133D}
Microsoft SQL Server Setup Support Files (English) --> MsiExec.exe /X{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
Microsoft SQL Server VSS Writer --> MsiExec.exe /I{E9F44C98-B8B6-480F-AF7B-E42A0A46F4E3}
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI
PCI 7510 CardBus Controller with SmartCard and Software --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{252F9FB9-FC12-4B08-ADEB-F402BA3A8D28} /l1033
QuickSet --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 UNINSTALL APPDRVNT4
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
R-Mail for Outlook Demo 1.5 --> "E:\R-Mail for Outlook Demo\unins000.exe"
Security Task Manager 1.7e --> C:\Program Files\Security Task Manager\Uninstal.exe "C:\Documents and Settings\All Users\Start Menu\Programs\Security Task Manager"
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Excel 2007 (KB946974) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {85E83E2E-AF9B-439B-B4F9-EB9B7EF6A00E}
Security Update for Microsoft Office Publisher 2007 (KB950114) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office Word 2007 (KB950113) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Security Update for Outlook 2007 (KB946983) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {66B9496E-C0C3-4065-9868-85CCA92126C3}
Security Update for Visio 2007 (KB947590) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
SmartDraw 2008 --> C:\PROGRA~1\SMARTD~1\UNWISE.EXE C:\PROGRA~1\SMARTD~1\install.log
Spell Checker For OE 2.1 --> C:\Program Files\Common Files\Microsoft Shared\proof\Uninstal.exe
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec AntiVirus --> MsiExec.exe /I{3248E093-5288-4CA9-B3AB-11A675FEA1F9}
Update for Office 2007 (KB946691) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb950378) --> msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F6296086-AED5-4EC0-938B-08EA0254F20E}
Windows Desktop Search 3.01 --> "C:\WINDOWS\$NtUninstallKB917013$\spuninst\spuninst.exe"
WritePoint Word Template --> MsiExec.exe /I{01AF3E67-131F-4563-8EF5-23E992201577}
Zmeil 2.0 --> "E:\Zmeil\unins000.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type11275 / Warning
Event Submitted/Written: 05/17/2008 11:28:06 AM
Event ID/Source: 3036 / Windows Search Service
Event Description:
The content source <outlookexpress://{s-1-5-21-1292428093-839522115-854245398-1003}/{7458839d-7dab-4528-a700-bf2d3bc0d182}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
(0x81270005)

Event Record #/Type9592 / Error
Event Submitted/Written: 05/10/2008 10:30:28 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module hungapp, version 0.0.0.0, hang address 0x00000000.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type5989 / Warning
Event Submitted/Written: 05/25/2008 08:57:57 AM / 05/25/2008 08:58:25 AM
Event ID/Source: 4 / b57w2k
Event Description:
Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

Event Record #/Type5984 / Warning
Event Submitted/Written: 05/24/2008 10:53:22 PM / 05/24/2008 10:53:23 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by winlogon.exe.

Event Record #/Type5958 / Warning
Event Submitted/Written: 05/24/2008 09:26:36 PM / 05/24/2008 09:27:03 PM
Event ID/Source: 4 / b57w2k
Event Description:
Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

Event Record #/Type5953 / Error
Event Submitted/Written: 05/24/2008 08:52:26 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the WSearch service.

Event Record #/Type5934 / Warning
Event Submitted/Written: 05/24/2008 08:46:24 PM / 05/24/2008 08:47:53 PM
Event ID/Source: 4 / b57w2k
Event Description:
Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.



-- End of Deckard's System Scanner: finished at 2008-05-25 09:27:22 ------------

Attached Files


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#4
RatHat

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Well there is still nothing showing there. Did ATF cleaner clean up very much from your computer?

Now lets see what an online scan with Kaspersky WebScanner will turn up. Note: You must use Internet Explorer to run this scan.

Click the Accept button.

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display the results if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop as Kaspersky.txt.
  • Copy and paste that information in your next post.

Regards,
RatHat
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#5
imateacher2

imateacher2

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Sorry I forgot to tell you how much was cleaned up on my computer when I ran ATF. It was 1, 547, 648 MB.
Still trying to run Kaspersky. It is taking forever. I had to start again this morning after trying to run it last night for four hours. I'll post the log when it finishes. Thanks again.
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#6
RatHat

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Has the speed increased at all after running ATF Cleaner?
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#7
imateacher2

imateacher2

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Initially, it did get faster, but the longer the computer is on, the slower it gets. Could I have a hardware problem?
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#8
RatHat

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It's possible, but lets do a bit of a tune up of your machine.

Firstly, lets get rid of all the old prefetch files, that could be slowing things down a bit:

Click Start then Run, type prefetch then press enter. Click Edit then Select All, (all files will highlight), right click any file, click delete, confirm. This will empty all the old prefetch files, and Windows will rebuild the new ones that it needs. If you want to find out more about what Prefetch does, click here.

Now, lets run Disk Cleanup:

Click Start then All Programmes, then Accessories, then system tools. Locate Disk Cleanup and click to run it. Clean all your drives, then reboot your computer.

Next run a defrag: Start then All Programmes, then Accessories, then system tools. Locate Disk Defragmenter and click to run it. Highlight a drive, and click Defragment. Repeat for each of your drives.

Another good way to improve the speed of your computer is by downloading and installing Tune-Up Utilities.

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor.

Regards,
RatHat
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#9
RatHat

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Has that made any difference?
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#10
imateacher2

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IT did make a difference initially but the computer is now worse than it was. I think I may have a video card issue. The screen is now blinking.
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#11
RatHat

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Well your logs show no signs of Malware. Could you post the problem in the Hardware Forum where one of our techs may be able to assist you better.

Regards,
RatHat
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#12
RatHat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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