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W32.TROJAN.AGENT removal PLEASE HELP asap ! [RESOLVED]


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#1
btdcrazyj

btdcrazyj

    Member

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  • 47 posts
Hi, my dad was using this laptop for his internet banking and it didn't seem to work.
He said that the day before there was some pop ups saying automatic updates or whatever and I got sus so I ran an Ad-Aware scan.
It found the w32.trojan.agent and I tried removing it but after a re-scan straight after, the trojan still seemed to be there.
I have Ccleaner, HijackThis and Lavasoft Ad-Aware on my computer atm and I can't seem to get rid of this trojan.
Please help asap 'cause my dad does his internet banking on this computer and I'm worried something might happen as we already can't log in.

Here is my HijackThis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:22:34 PM, on 25/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\GraviSense\GraviSense.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\WINDOWS\AcerTemp\Seticon.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acer\VoIP Phone Charger\voip phone charger.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Fou\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://au.rd.yahoo.c...://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.news.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://au.rd.yahoo.c...://au.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [GraviSense] C:\Acer\GraviSense\GraviSense.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [SetIcon] C:\WINDOWS\AcerTemp\Seticon.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [voip phone charger] "C:\Program Files\Acer\VoIP Phone Charger\voip phone charger.exe"
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D77E9ACD-0BB7-4A4E-8919-11AA42B56394}: NameServer = 192.168.1.1,192.168.1.2
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 9492 bytes

Thanks,
Jason.

Edited by btdcrazyj, 24 May 2008 - 09:22 PM.

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#2
RatHat

RatHat

    Ex Malware Expert

  • Expert
  • 7,829 posts
Hi there,

Welcome to GeeksToGo. My name is RatHat, and I will help you get through the process of cleaning the malware from your computer.


OK firstly, I need you to print out each post I make so that you can refer to it while we fix your computer. This is because there will be times when you are unable to be online to read my instructions, and I will want you to do everything very carefully. I also need you to follow my instructions in the order that they are given. If however, you cannot carry out one of them, please continue on with the next and let me know what you were unsuccessful with. Please ensure you turn off word wrap in Notepad. To do this, open Notepad, choose Format, then Un-check Word Wrap. (Word Wrap makes reading your log difficult).

Next, I would like to make sure that you can view hidden files and folders;
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading SELECT Show hidden files and folders.
  • UNCHECK the Hide protected operating system files (recommended) option.
  • UNCHECK the Hide extensions for known file types option.
  • Click Yes to confirm.
  • Click OK.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Now I am not seeing anything bad in your log, however I cannot see any AntiVirus or Firewall. If you have either of these please enable them, if not here are some very good free ones that you can install. Remember to only install one AV and one Firewall.

Anti Virus ProgramsPersonal Firewalls~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Now lets take a closer look into your computer. Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, DSS will open two Notepad files: main.txt and extra.txt
  • Use Save As to save both Notepad files to your Desktop and post them in your next reply.
Note: A copy of these files can be found in you root drive, usually C:\Deckard\System Scanner\

Regards,
RatHat
  • 0

#3
btdcrazyj

btdcrazyj

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
Thanks alot for your help, mate.
Here are the logs.

main.txt :
Deckard's System Scanner v20071014.68
Run by Fou on 2008-05-25 14:55:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
7: 2008-05-25 04:55:56 UTC - RP69 - Deckard's System Scanner Restore Point
6: 2008-05-25 02:40:19 UTC - RP68 - Installed Ad-Aware
5: 2008-05-25 02:18:40 UTC - RP67 - Installed Windows Internet Explorer 7.
4: 2008-05-25 02:17:51 UTC - RP66 - Installed Windows IDNMitigationAPIs.
3: 2008-05-25 02:17:36 UTC - RP65 - Installed Windows NLSDownlevelMapping.


-- First Restore Point --
1: 2008-05-23 09:22:02 UTC - RP63 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Fou.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:56:19 PM, on 25/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\GraviSense\GraviSense.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\WINDOWS\AcerTemp\Seticon.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\admServ.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acer\VoIP Phone Charger\voip phone charger.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\DOCUME~1\Fou\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Documents and Settings\Fou\Local Settings\Temporary Internet Files\Content.IE5\2U56T00T\dss[1].exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Fou.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://au.rd.yahoo.c...://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.news.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://au.rd.yahoo.c...://au.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [GraviSense] C:\Acer\GraviSense\GraviSense.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [SetIcon] C:\WINDOWS\AcerTemp\Seticon.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [voip phone charger] "C:\Program Files\Acer\VoIP Phone Charger\voip phone charger.exe"
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D77E9ACD-0BB7-4A4E-8919-11AA42B56394}: NameServer = 192.168.1.1,192.168.1.2
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 9298 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 UBHelper - c:\windows\system32\drivers\ubhelper.sys
R1 OsaFsLoc - c:\windows\system32\drivers\osafsloc.sys <Not Verified; OSA Technologies; >
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.4.9.0) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.4.9.0>
R2 BTSERIAL (Bluetooth Serial Driver) - c:\windows\system32\drivers\btserial.sys <Not Verified; Broadcom Corporation.; Bluetooth Software 5.0.1.1200>
R2 EpmPsd (Acer EPM Power Scheme Driver) - c:\windows\system32\drivers\epm-psd.sys <Not Verified; Acer Value Labs, USA; Acer EPM Power Scheme Driver>
R2 EpmShd (Acer EPM System Hardware Driver) - c:\windows\system32\drivers\epm-shd.sys <Not Verified; Acer Value Labs, USA; Acer EPM System Hardware Driver>
R2 int15.sys - c:\acer\empowering technology\erecovery\int15.sys
R2 ipasintf - c:\windows\system32\drivers\pas2k.sys
R2 osaio - c:\windows\system32\drivers\osaio.sys <Not Verified; OSA Technologies, An Avocent Company; Windows ® 2000 DDK driver>
R2 osanbm - c:\windows\system32\drivers\osanbm.sys <Not Verified; Windows ® 2000 DDK provider; OSA int15 Driver>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
R3 LVPrcMon (Logitech LVPrcMon Driver) - c:\windows\system32\drivers\lvprcmon.sys
R3 NdisFilt (OSA NdisFilter Protocol) - c:\windows\system32\drivers\ndisfilt.sys <Not Verified; OSA Technologies; >
R3 NTIDrvr (Upper Class Filter Driver) - c:\windows\system32\drivers\ntidrvr.sys <Not Verified; NewTech Infosystems, Inc.; >

S3 NETMNT (Acer NetMonitor Protocol) - c:\windows\system32\drivers\netmnt.sys
S3 NPF (NetGroup Packet Filter Driver) - c:\windows\system32\drivers\npf.sys <Not Verified; CACE Technologies; WinPcap Netgroup Packet Filter Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 AWService (AdminWorks Agent X6) - "c:\acer\empowering technology\admserv.exe" <Not Verified; Avocent Inc.; Acer Empowering framework>
R2 RegSrvc (Intel® PROSet/Wireless Registry Service) - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; Intel® PROSet/Wireless Registry Service>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-04-12 13:18:02 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


-- Files created between 2008-04-25 and 2008-05-25 -----------------------------

2008-05-25 14:17:11 0 dr-h----- C:\Documents and Settings\Fou\Recent
2008-05-25 13:18:08 0 d-------- C:\Program Files\Trend Micro
2008-05-25 13:05:41 0 d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-25 12:40:20 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-05-25 12:29:40 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-05-25 12:29:39 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-05-24 15:14:52 0 d--hs---- C:\FOUND.002


-- Find3M Report ---------------------------------------------------------------

2008-05-25 14:17:54 12 --a------ C:\WINDOWS\bthservsdp.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"BluetoothAuthenticationAgent"="bthprops.cpl" [04/08/2004 12:56 AM C:\WINDOWS\system32\bthprops.cpl]
"LaunchApp"="Alaunch" []
"AGRSMMSG"="AGRSMMSG.exe" [13/10/2005 11:29 PM C:\WINDOWS\AGRSMMSG.exe]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [07/01/2005 04:17 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [07/01/2005 04:16 PM]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [02/11/2004 08:24 PM]
"ntiMUI"="C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe" [11/05/2005 05:15 PM]
"@"="" []
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [04/08/2004 05:00 AM]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [04/08/2004 05:00 AM]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [04/08/2004 05:00 AM]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [04/08/2004 05:00 AM]
"ADMTray.exe"="C:\Acer\Empowering Technology\admtray.exe" [24/10/2005 04:45 PM]
"eDataSecurity Loader"="C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe" [27/12/2005 03:50 PM]
"GraviSense"="C:\Acer\GraviSense\GraviSense.exe" [14/03/2006 11:33 AM]
"LVCOMSX"="C:\WINDOWS\system32\LVCOMSX.EXE" [06/04/2006 07:22 PM]
"RTHDCPL"="RTHDCPL.EXE" [14/03/2006 02:01 AM C:\WINDOWS\RTHDCPL.exe]
"Alcmtr"="ALCMTR.EXE" [03/05/2005 03:43 AM C:\WINDOWS\Alcmtr.exe]
"LogitechCameraAssistant"="C:\Program Files\Acer\OrbiCam\CameraAssistant.exe" [06/04/2006 07:00 PM]
"LogitechVideo[inspector]"="C:\Program Files\Acer\OrbiCam\InstallHelper.exe" [06/04/2006 07:06 PM]
"LogitechCameraService(E)"="C:\WINDOWS\system32\ElkCtrl.exe" [01/11/2004 06:22 PM]
"SetIcon"="C:\WINDOWS\AcerTemp\Seticon.exe" [26/09/2006 10:41 AM]
"ePower_DMC"="C:\Acer\Empowering Technology\ePower\ePower_DMC.exe" [09/05/2006 11:54 AM]
"Acer ePower Management"="C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe" [08/05/2006 06:41 PM]
"LManager"="C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE" [01/12/2005 05:57 PM]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [02/01/2006 05:41 PM]
"voip phone charger"="C:\Program Files\Acer\VoIP Phone Charger\voip phone charger.exe" [10/01/2006 05:46 PM]
"eRecoveryService"="C:\Acer\Empowering Technology\eRecovery\Monitor.exe" [24/01/2006 06:00 PM]
"UniKey"="" []
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [12/07/2007 04:00 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [27/04/2007 09:41 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [01/06/2007 04:51 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 05:00 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
"360SCProgram"=

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [14/12/2004 4:44:06 AM]
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe [2/12/2005 2:30:42 PM]
Acer VCM.lnk - C:\Program Files\Acer\Acer VCM\AcerVCM.exe [3/02/2007 7:40:10 AM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [13/02/2001 1:01:04 AM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f0a81248-ecf0-11dc-8cb1-0018de896883}]
AutoRun\command- F:\RavMon.exe
explore\Command- F:\RavMon.exe -e
open\Command- F:\RavMon.exe

*Newly Created Service* - INT15.SYS



-- End of Deckard's System Scanner: finished at 2008-05-25 14:56:50 ------------





extra.txt
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Core™2 CPU T7200 @ 2.00GHz
CPU 1: Intel® Core™2 CPU T7200 @ 2.00GHz
Percentage of Memory in Use: 25%
Physical Memory (total/avail): 2046.04 MiB / 1532.79 MiB
Pagefile Memory (total/avail): 3938.56 MiB / 3485.76 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1924.75 MiB

C: is Fixed (FAT32) - 53.69 GiB total, 39.92 GiB free.
D: is Fixed (FAT32) - 54.18 GiB total, 54.14 GiB free.
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST9120821AS - 111.79 GiB - 3 partitions
\PARTITION0 - Unknown - 3.9 GiB
\PARTITION1 (bootable) - Unknown - 53.7 GiB - C:
\PARTITION2 - Unknown - 54.19 GiB - D:



-- Security Center -------------------------------------------------------------

AUOptions is disabled.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.
UpdatesDisableNotify is set.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\TVUPlayer\\TVUPlayer.exe"="C:\\Program Files\\TVUPlayer\\TVUPlayer.exe:*:Enabled:TVU Player Component"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Fou\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=FOULT
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Fou
LOGONSERVER=\\FOULT
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\Intel\Wireless\Bin\;C:\Program Files\QuickTime\QTSystem\;;C:\PROGRA~1\COMMON~1\MUVEET~1\030625
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f06
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_10\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Fou\LOCALS~1\Temp
TMP=C:\DOCUME~1\Fou\LOCALS~1\Temp
USERDOMAIN=FOULT
USERNAME=Fou
USERPROFILE=C:\Documents and Settings\Fou
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Fou (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Acer Inc.\Acer English Online Help Creator\Uninst.isu"
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acer eDataSecurity Management 1.00.26 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E431C518-2EE2-471E-9234-BE995C36D513}\setup.exe" -l0x9 -removeonly
Acer eLock Management --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{6CA897D0-67F5-4F75-8261-DC8BFCA6DA42}
Acer Empowering Technology framework --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{15B70821-7893-4607-805A-BB80F3EA8279}
Acer eNet Management --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C06554A1-2C1E-4D20-B613-EE62C79927CC}\Setup.exe" -l0x9
Acer ePerformance Management --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{DEE08946-40F0-4890-853E-60A6C3306041}
Acer ePower Management --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{58E5844B-7CE2-413D-83D1-99294BF6C74F}\Setup.exe" -l0x9
Acer ePresentation Management --> C:\WINDOWS\UnInst32.exe AcerePrj.UNI
Acer eSettings Management --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{E38BC648-883B-4EE5-966C-94C4B7AB3E0B}
Acer GraviSense --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FEBCBBF8-25D5-48D1-9D2E-D162C6B1BBF7}\Setup.exe" -l0x9
Acer GridVista --> C:\WINDOWS\UnInst32.exe GridV.UNI
Acer OrbiCam Driver --> "C:\Program Files\Common Files\Acer\OrbiCam\BIN\SETUP.EXE" UNINSTALL REMOVEPROMPT -l0409
Acer OrbiCam Software --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{76AC1AEB-1167-4ABC-8861-4E58392A5B7F}\setup.exe" -l0x9
Acer Screensaver --> MsiExec.exe /I{D458BBDC-0363-42E0-8FF9-4736E3CB3CA2}
Acer USB Card Reader x86 Software --> MsiExec.exe /I{560C4155-BFC7-42E3-98FF-DBEFD5CC4DCB}
Acer VCM --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}\Setup.exe" -l0x9
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Reader 7.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
Agere Systems HDA Modem --> agrsmdel
Apple Software Update --> MsiExec.exe /I{A260B422-70E1-41E2-957D-F76FA21266D5}
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Catalyst Control Center --> MsiExec.exe /I{CA87D5FE-8822-41FA-8E84-43A3F224046F}
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,[email protected] -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel® PRO Network Connections Drivers --> Prounstl.exe
Intel® PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
InterActual Player --> C:\Program Files\InterActual\InterActual Player\inuninst.exe
iPod for Windows 2005-09-23 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{D4936AAF-FFD0-44A1-A7EA-A2DB41CEB5BC} /l1033
iTunes --> MsiExec.exe /I{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
Launch Manager --> C:\WINDOWS\UnInst32.exe QtZgAcer.UNI
mCore --> MsiExec.exe /I{E81667C6-2856-46D6-ABEA-6A2F42166779}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
NTI Backup NOW! 4 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{385979FE-DC4F-4140-8EAD-A59625000D72} /l1033 BUN4
NTI CD & DVD-Maker --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2} /l1033 CDM7
O2Micro Smartcard Driver --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{9D56AFAF-F1AE-4157-9813-C46112DAC4EC} /l1033
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\SETUP.EXE" -uninstall
QuickTime --> MsiExec.exe /I{08094E03-AFE4-4853-9D31-6D0743DF5328}
Realtek High Definition Audio Driver --> RtlUpd.exe -r -m
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
TVUPlayer 2.3.2.19 --> C:\Program Files\TVUPlayer\uninst.exe
VideoLAN VLC media player 0.8.6a --> C:\Program Files\VideoLAN\VLC\uninstall.exe
VoIP Phone Charger --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B85B4400-C4E3-48CB-BB5C-1D15CED1CC57}\Setup.exe" -l0x9
WIDCOMM Bluetooth Software --> MsiExec.exe /X{3F4EC965-28EF-45C3-B063-04B25D4E9679}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type13628 / Warning
Event Submitted/Written: 05/19/2008 08:09:32 AM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}', feature 'iTunes' failed during request for component '{E8A1D3E2-F5D3-4B24-AB93-52F7E602A235}'

Event Record #/Type13627 / Warning
Event Submitted/Written: 05/19/2008 08:09:32 AM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{553E56C3-7AA1-45FE-A2FC-2C43DC27F765}', feature 'iTunes', component '{2A7E5403-A5F5-4D02-AE05-7E93F2F0B9F4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\iTunesAddIn.CalendarHelper\' does not exist.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type46739 / Warning
Event Submitted/Written: 05/25/2008 02:17:47 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by winlogon.exe.

Event Record #/Type46677 / Warning
Event Submitted/Written: 05/25/2008 00:10:39 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type46580 / Warning
Event Submitted/Written: 05/24/2008 08:43:21 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by winlogon.exe.

Event Record #/Type46524 / Warning
Event Submitted/Written: 05/24/2008 01:57:42 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by winlogon.exe.

Event Record #/Type46494 / Warning
Event Submitted/Written: 05/24/2008 10:18:20 AM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by winlogon.exe.



-- End of Deckard's System Scanner: finished at 2008-05-25 14:56:50 ------------




Thanks,
Jason.
  • 0

#4
RatHat

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I am still not seeing anything wrong other than the lack of AV and Firewall, and that your version of Java is out of date.

Please install an AV and Firewall, then update Java to the latest version here (Java Runtime Environment (JRE) 6 Update 6). Once downloaded, install it and then Reboot your computer.

It is most important that you also uninstall older versions of Java.
  • Click Start, Control Panel, Add/Remove Programs.
  • Delete all Java updates except Java ™ 6 Update 6
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Additionally, please uninstall Adaware and update it to the latest version from http://www.lavasoftusa.com

It is possible that Adaware has been giving you a false positive which will go once the latest version is installed.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Finally, run an online scan with Kaspersky WebScanner. Note: You must use Internet Explorer to run this scan.

Click the Accept button.

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display the results if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop as Kaspersky.txt.
  • Copy and paste that information in your next post.

Regards,
RatHat
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#5
btdcrazyj

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Thanks for that, I'll post the logs up soon.
I've got the latest Ad-Aware which I downloaded today and all virus definitions are up to date.
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#6
RatHat

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OK, lets see what Kaspersky turns up.
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#7
btdcrazyj

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FFS wireless keeps dropping out and I can't download java.
I'll do the kaspersky scan now. FFS it's fustrating. Sorry for the wait.
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#8
btdcrazyj

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Okay, I've scanned using Kaspersky Online Scanner but I couldn't save as text, only as a .html file but here's the text in the .html file.
I can only scan but I can't delete the files?

KASPERSKY ONLINE SCANNER REPORT
Sunday, May 25, 2008 4:57:48 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 25/05/2008
Kaspersky Anti-Virus database records: 799993


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\

Scan Statistics
Total number of scanned objects 51094
Number of viruses found 1
Number of infected objects 2
Number of suspicious objects 0
Duration of the scan process 00:16:38

Infected Object Name Virus Name Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{33833735-C9C3-4CAD-9837-1E3EC4941551}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_e70.dat Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_1724.dat Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Fou\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Fou\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DFE5CA.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DFE5D1.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\Perflib_Perfdata_1c4.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DF7404.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DF740B.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\Perflib_Perfdata_7ec.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DF8158.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\~DF815F.tmp Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\Perflib_Perfdata_820.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temp\Perflib_Perfdata_390.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\History\History.IE5\MSHist012008052520080526\index.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\ApplicationHistory\ePower_DMC.exe.3ca0acde.ini.inuse Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\ApplicationHistory\AcerVCM.exe.f94df52f.ini.inuse Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\ApplicationHistory\GraviSense.exe.45ce77f8.ini.inuse Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\Microsoft\Windows Live Contacts\[email protected]\real\members.stg Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\Microsoft\Windows Live Contacts\[email protected]\shadow\members.stg Object is locked skipped

C:\Documents and Settings\Fou\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

C:\Documents and Settings\Fou\Cookies\index.dat Object is locked skipped

C:\System Volume Information\_restore{ABC7078D-EB50-4BF3-91DD-76120E9188BB}\RP73\change.log Object is locked skipped

C:\AutoRun.inf Infected: Trojan.Win32.Agent.abt skipped

D:\System Volume Information\_restore{ABC7078D-EB50-4BF3-91DD-76120E9188BB}\RP73\change.log Object is locked skipped

D:\AutoRun.inf Infected: Trojan.Win32.Agent.abt skipped

Scan process completed.
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#9
btdcrazyj

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Can anyone please help ?
I've posted the logs and I need to get rid of it asap 'cause it's on my dad's laptop.

Regards,
Jason.
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#10
RatHat

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Sorry, had to take the kids out.

Please download OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Double-click OTMoveIt2.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\AutoRun.inf
D:\AutoRun.inf


Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Open Notepad, and copy everything in the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy).
  • Save the Notepad file to your Desktop as OTM.txt.
  • Close OTMoveIt
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please include the contents of OTM.txt in your next reply, and let me know if you are getting any more warnings.

Regards,
RatHat
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#11
btdcrazyj

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Hardly anything came up in the results box.

C:\AutoRun.inf moved successfully.
D:\AutoRun.inf moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 05252008_212206

Did I do something wrong? You said to copy the file paths below but there were only two of them. I just copied what you wrote in red and copied and pasted into the box in MoveIt, is that correct?

Thanks,
Jason.
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#12
RatHat

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That was correct, that is all that was found. How is the machine running now? Have you installed the AV and Firewall?
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#13
btdcrazyj

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Umm, I'll rescan with AdAware08 and see if the thing still pops up.
I'm going to run a full scan now.
Which free AV do you recommend my dad use for this laptop?

Thanks again.
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#14
btdcrazyj

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Seems to still be there on Adaware08.
Have I removed it yet? Because all I've done is scan with Adaware but it doesn't get rid of it, then give a copy of kaspersky online scanner log, which can't remove it as it just shows what has been infected.
All I've used is MoveIt but I don't know what is does lol .
I'll try installing an AV now but which do you recommend to use as freeware ? Which is the most reliable ?

Thanks.
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#15
RatHat

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Any of the three I mentioned earlier, with my personal preference being either Avira or Avast. For the Firewall, I would prefer Comodo. It is a nuisance when you first install it, but once it has "learnt" your system, it is very good.
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