Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Slow system


  • Please log in to reply

#1
Shari

Shari

    Member

  • Member
  • PipPip
  • 75 posts
I've been having trouble with my system for awhile and would like someone to take a look. First, Microsoft Office Professional 2007 is really slow - opening Word and Outlook especially. Everything lately is slow as well. Here are my specs:

I'm running Windows XP Professional, Service Pack 3
Version 2002
Dell Dimensions 8400
Intel
Pentium 4 CPU 3.00GHz
2.99 Ghz, 1.00 GB of RAM
Total size: 145 GB
Free Space: 60.5 GB

I've run all the clean up/defrag programs without much luck.

Thanks!
Shari
  • 0

Advertisements


#2
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
Try to uninstall office 2007. This program use lots of computer resources. The uninstallation will not damage your saved documents. Let us know if the computer runs better. If not, we'll come with more ideas.
  • 0

#3
texas666

texas666

    Member

  • Member
  • PipPip
  • 12 posts
On post #2 by Skeptic, Process Explorer is listed. Download and run that program to get a better view of what processes are running and how much cpu time is being allocated. It could help you to decide what software to get rid of. Make sure you only have one anti virus program running as they tend to butt heads and slow things down. Also too many items in the taskbar like real player, quicktime, adobe updater all can add to the slow performance issues.
  • 0

#4
Shari

Shari

    Member

  • Topic Starter
  • Member
  • PipPip
  • 75 posts
Thanks to both of you. I did the uninstall and EVERYTHING is much faster. So from here, do I just reinstall it and see how it goes?

I don't know if this helps, but here is a copy of the Process Explorer report I just ran:

Process PID CPU Description Company Name
System Idle Process 0 96.92
Interrupts n/a Hardware Interrupts
DPCs n/a 0.77 Deferred Procedure Calls
System 4
smss.exe 624 Windows NT Session Manager Microsoft Corporation
csrss.exe 664 Client Server Runtime Process Microsoft Corporation
winlogon.exe 688 Windows NT Logon Application Microsoft Corporation
services.exe 732 0.77 Services and Controller app Microsoft Corporation
ati2evxx.exe 972
svchost.exe 988 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1060 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1148 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1184 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1416 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1528 Spooler SubSystem App Microsoft Corporation
mainserv.exe 1716 Battery backup management service American Power Conversion Corporation
guard.exe 1744 AVG Anti-Spyware guard GRISOFT s.r.o.
GoogleUpdaterService.exe 1780 gusvc Google
HPZipm12.exe 1956 PML Driver HP
RoxWatch10.exe 224 RoxSniffer10 Module Sonic Solutions
sprtsvc.exe 580 SupportSoft Agent Service SupportSoft, Inc.
svchost.exe 640 Generic Host Process for Win32 Services Microsoft Corporation
CALMAIN.exe 1668 Canon Camera Access Library 8 Canon Inc.
alg.exe 340 Application Layer Gateway Service Microsoft Corporation
RoxMediaDB10.exe 2924 0.77 RoxMediaDB10 Module Sonic Solutions
lsass.exe 744 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 2124 Windows Explorer Microsoft Corporation
hpwuSchd2.exe 2320 hpwuSchd Application Hewlett-Packard
realsched.exe 2032 RealNetworks Scheduler RealNetworks, Inc.
tfswctrl.exe 2572 Drive Letter Access Component Sonic Solutions
apdproxy.exe 2608 Adobe Photoshop Album Starter Edition 3.2 component Adobe Systems Incorporated
USBTip.exe 2616 Pinnacle USB Tip - for Multi Media eXtensions Pinnacle Systems GmbH
avgas.exe 2764 0.77 AVG Anti-Spyware GRISOFT s.r.o.
jusched.exe 2772 Java™ Platform SE binary Sun Microsystems, Inc.
RoxWatchTray10.exe 2808 RoxMMTrayApp Module Sonic Solutions
CPSHelpRunner10.exe 3784 ROXHelpRunner Module Sonic Solutions
DMXLauncher.exe 2888
sprtcmd.exe 3160 SupportSoft, Inc.
DSAgnt.exe 3236 Dell Support Gteko Ltd.
GoogleToolbarNotifier.exe 3252 GoogleToolbarNotifier Google Inc.
ctfmon.exe 920 CTF Loader Microsoft Corporation
YAHOOM~1.EXE 3988 Yahoo! Messenger Yahoo! Inc.
DLG.exe 1032 Digital Line Detection BVRP Software
hpqtra08.exe 2092 HP Digital Imaging Monitor Hewlett-Packard Co.
hpqste08.exe 3560 HP CUE Status Hewlett-Packard Co.
EasyShare.exe 2264 Kodak EasyShare Software Eastman Kodak Company
uBBMonitor.exe 2848 BBMonitor ArcSoft, Inc.
sgmain.exe 3284 SpywareGuard
firefox.exe 1228 Firefox Mozilla Corporation
procexp.exe 3608 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
MOM.exe 2568 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.
CCC.exe 3088 Catalyst Control Centre: Host application ATI Technologies Inc.
apcsystray.exe 3492 PowerChute system tray power icon American Power Conversion Corporation
hpqimzone.exe 3292 Hewlett-Packard Co.
  • 0

#5
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts

Thanks to both of you. I did the uninstall and EVERYTHING is much faster. So from here, do I just reinstall it and see how it goes?


Do you mean that by uninstalling Office 2007 the computer is running much faster? If yes, please reinstall and see how it behaves. If it slows down again, and if you have an older version of Office (e.g office 2003) and if you wish, install and use the older version.

I installed Office 2007 a number of times and it ended with a tremendous slow down on older computers. So much so that I advise and warn people not to install it unless they have a powerful computer.
  • 0

#6
Shari

Shari

    Member

  • Topic Starter
  • Member
  • PipPip
  • 75 posts
Thanks again - yes, I meant reinstalling Office 2007. I will try to reinstall and see how it goes. As far as powerful computer, would you suggest I add RAM to my current system to make it more powerful or are there other options to do so? My kids use Word 2007 in school so I like to keep my system similar.

Thanks again for your help! I'll let you know what the reinstall does.
  • 0

#7
The Skeptic

The Skeptic

    Trusted Tech

  • Technician
  • 4,075 posts
It's not a bad computer the one you have. Please reinstall 2007 and see what happens. Addition of another GB of RAM won't hurt. They are cheap now.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP