i relly want to help my friend so can someone help?
problem with my friends PC
Started by
kirad
, Apr 27 2005 12:34 PM
#1
Posted 27 April 2005 - 12:34 PM
i relly want to help my friend so can someone help?
#2
Posted 27 April 2005 - 12:39 PM
wow...thats a doozy...
honestly, if you cant even get to the desktop i atleast wouldnt even know what to look for. definetly sounds like a virus got in though. id say give 866-pc-safety a call; its a virii/security/anti-malware hotline from microsoft (yes its free).
unless anyone else has any ideas?
honestly, if you cant even get to the desktop i atleast wouldnt even know what to look for. definetly sounds like a virus got in though. id say give 866-pc-safety a call; its a virii/security/anti-malware hotline from microsoft (yes its free).
unless anyone else has any ideas?
#3
Posted 27 April 2005 - 12:47 PM
i asked him if he could do a system recovery and he said that he has relly valuable information on his PC and a system recovery would erase the files
#4
Posted 27 April 2005 - 01:06 PM
please visit the malware forum in my signature and read the directions at the top
use your computer to download hijackthis and all other programs in the CLICK HERE message, burn them to a cd, load them on your friends computer and follow the instructions in that link
use your computer to download hijackthis and all other programs in the CLICK HERE message, burn them to a cd, load them on your friends computer and follow the instructions in that link
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