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USB header issue

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I have a weird problem on a comp I built.

The front USB on the case doesn't work. Tried plugging the connector into both headers, same thing. If there's a flash drive or mouse plugged in when it starts, the BIOS recognizes it, but when it loads to Windows (Vista) it doesn't even recognize that the header is there. Tried plugging in a USB card reader to the header and get the same result. If the comp goes to sleep mode with something plugged in, when it wakes up it installs the device and it works fine, but otherwise it doesn't. Does anyone have any ideas? Could this be a setting with Vista? We also tried this with a different mobo, but got the same result.
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