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virtumonde issue [RESOLVED]


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#16
armehharvey

armehharvey

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There were only 3 files in my Norton quarantine folder.
They are:
11E311EC.dll
29CB4E54.dll
45AC62E8.htm

Do you know what these are?
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#17
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Ok, lets do this..


Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\45AC62E8.htm
    EmptyTemp
    purity
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Post OTMoveIt2 logs with a fresh DSS log in your next reply :)
  • 0

#18
armehharvey

armehharvey

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Well nice try.. but it didn't work.
It asked me to reboot, which I did,
then it said:
The Application or DLL in C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll
is not a valid Windows image. Please check this against your installation diskette.
(I got this same msg for each of the 3 files).

Here is the log:
Explorer killed successfully
LoadLibrary failed for C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll NOT unregistered.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll NOT unregistered.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\45AC62E8.htm scheduled to be moved on reboot.
< EmptyTemp >
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF1EB9.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF1F40.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF552C.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF5632.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF6381.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF7C1C.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF7C51.tmp scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\User\LOCALS~1\Temp\~DF8990.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\JET309E.tmp scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
< purity >
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.2 log created on 06072008_093409

Files moved on Reboot...
LoadLibrary failed for C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll NOT unregistered.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\11E311EC.dll scheduled to be moved on reboot.
LoadLibrary failed for C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll NOT unregistered.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\29CB4E54.dll scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\45AC62E8.htm scheduled to be moved on reboot.
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF1EB9.tmp not found!
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF1F40.tmp not found!
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF552C.tmp not found!
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF5632.tmp not found!
C:\DOCUME~1\User\LOCALS~1\Temp\~DF6381.tmp moved successfully.
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF7C1C.tmp not found!
File C:\DOCUME~1\User\LOCALS~1\Temp\~DF7C51.tmp not found!
C:\DOCUME~1\User\LOCALS~1\Temp\~DF8990.tmp moved successfully.
C:\WINDOWS\temp\JET309E.tmp moved successfully.
  • 0

#19
fenzodahl512

fenzodahl512

  • Malware Removal
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Ok.. try to rename those file as below:

11E311EC.dll.old
29CB4E54.dll.old
45AC62E8.htm.old

Then try to delete it manually.. Beware not to double-click it! :)
  • 0

#20
armehharvey

armehharvey

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It will not let me rename them. :)
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#21
fenzodahl512

fenzodahl512

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Ok.. can you delete it in Safe Mode?.. If you do not know how to get into Safe Mode, please visit below webpage..

http://www.pchell.co.../safemode.shtml
  • 0

#22
armehharvey

armehharvey

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I was able to delete the 3 files in SAFE mode! You are amazing! :)
  • 0

#23
fenzodahl512

fenzodahl512

  • Malware Removal
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Ok.. lets have a final look at your fresh Deckard System Scanner log.. Tell me about your computer condition :)
  • 0

#24
armehharvey

armehharvey

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Hello,
My computer still seems sluggish and slow..

Deckard's System Scanner v20071014.68
Run by User on 2008-06-08 08:03:35
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as User.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:04:27 AM, on 6/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\RFA\rfagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Iomega\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Windows Live\Family Safety\fssui.exe
C:\WINDOWS\System32\RunDLL32.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\Program Files\ArcSoft\TotalMedia Backup\uBBMonitor.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Documents and Settings\User\Desktop\dss.exe
C:\DOCUME~1\User\Desktop\User.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.n...lbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.n...lbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: Windows Live OneCare Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: SpoofStick BHO - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [rfagent] "C:\Program Files\RFA\rfagent.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot
O4 - HKLM\..\Run: [PCPitstop Optimize Registration Reminder] C:\Program Files\PCPitstop\Optimize\Reminder.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [fssui] "C:\Program Files\Windows Live\Family Safety\fssui.exe" -autorun
O4 - HKCU\..\Run: [OfotoNow for Amazon.com USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OFOTON~1.COM\OFUSBS.DLL,WatchForConnection OfotoNow for Amazon.com
O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\system32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O4 - Global Startup: TotalMedia Backup Monitor.lnk = C:\Program Files\ArcSoft\TotalMedia Backup\uBBMonitor.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://offers.e-centives.com
O15 - Trusted Zone: http://www.kodakgallery.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsu...oad/tgctlcm.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...r/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {42C9E5EE-DA49-49B4-8ECC-1CAB1C51A2AB} (HomePrintingCtrl Class) - http://www.kodakgall..._1/axhomepr.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - http://h20270.www2.h...ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1127231623516
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://amazon.kodakg..._1/axofupld.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgall..._2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgall..._2/axofupld.cab
O16 - DPF: {97BB6657-DC7F-4489-9067-51FAB9D8857D} - https://support.gate...e.WebLaunch.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gatew...rvest/gwCID.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.s...ta/SymAData.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 17065 bytes

-- Files created between 2008-05-08 and 2008-06-08 -----------------------------

2008-06-06 17:09:26 0 d-------- C:\HostsXpert
2008-06-05 17:12:42 0 d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
2008-06-05 17:12:39 0 d-------- C:\WINDOWS\system32\Kaspersky Lab
2008-05-26 22:37:52 0 d-------- C:\Program Files\Panda Security
2008-05-26 16:41:01 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-05-26 16:40:09 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-05-26 16:40:09 0 d-------- C:\Documents and Settings\User\Application Data\SUPERAntiSpyware.com
2008-05-26 16:39:29 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-26 16:13:21 0 d-------- C:\Documents and Settings\User\Application Data\Malwarebytes
2008-05-26 16:13:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-05-26 16:13:05 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-26 16:11:49 0 d-------- C:\Program Files\Common Files\Download Manager
2008-05-26 15:09:23 0 d-------- C:\WINDOWS\system32\CatRoot_bak


-- Find3M Report ---------------------------------------------------------------

2008-06-08 06:40:06 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-05-30 19:46:46 0 d-------- C:\Program Files\Symantec
2008-05-30 18:29:20 0 d-------- C:\Documents and Settings\User\Application Data\U3
2008-05-26 16:39:29 0 d-------- C:\Program Files\Common Files
2008-05-12 07:41:50 0 d-------- C:\Documents and Settings\User\Application Data\AdobeUM
2008-04-28 06:19:34 0 d-------- C:\Program Files\Java
2008-03-19 02:47:00 1845248 --a------ C:\WINDOWS\system32\win32k.sys <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4f3ed5cd-0726-42a9-87f5-d13f3d2976ac}]
12/17/2007 11:12 AM 56360 --a------ C:\Program Files\Windows Live\Family Safety\fssbho.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
08/24/2007 08:51 PM 316784 --a------ C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
01/30/2008 08:47 PM 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [08/24/2007 08:51 PM 316784]

[-HKEY_CLASSES_ROOT\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [07/28/2003 03:19 PM]
"nwiz"="nwiz.exe" [07/28/2003 03:19 PM C:\WINDOWS\system32\nwiz.exe]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe" [01/30/2003 07:55 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"rfagent"="C:\Program Files\RFA\rfagent.exe" [04/23/2005 01:21 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [02/23/2006 04:45 PM]
"Drag'n'Drop_Autolaunch"="C:\Program Files\Iomega\Iomega HotBurn Pro\Autolaunch.exe" [04/28/2005 10:02 AM]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [02/05/2004 08:24 AM]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [02/05/2004 08:24 AM]
"PC Pitstop Optimize Scheduler"="C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe" [10/27/2006 05:03 PM]
"PCPitstop Optimize Registration Reminder"="C:\Program Files\PCPitstop\Optimize\Reminder.exe" [10/27/2006 05:03 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [06/02/2007 01:33 PM]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [08/03/2004 10:31 PM]
"IMEKRMIG6.1"="C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE" [03/31/2003 05:00 AM]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [03/31/2003 05:00 AM]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [03/31/2003 05:00 AM]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [03/31/2003 05:00 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/31/2008 02:15 PM]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [08/24/2007 09:53 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"CanonSolutionMenu"="C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe" [05/14/2007 06:01 PM]
"CanonMyPrinter"="C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" [04/03/2007 06:50 PM]
"fssui"="C:\Program Files\Windows Live\Family Safety\fssui.exe" [12/17/2007 11:12 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OfotoNow for Amazon.com USB Detection"="C:\PROGRA~1\Ofoto\OFOTON~1.COM\OFUSBS.DLL,WatchForConnection OfotoNow for Amazon.com" []
"OfotoNow USB Detection"="C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow" []
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 11:34 AM]
"CheckRegDefragService"="" []
"NvMediaCenter"="C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit" []
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [06/16/2007 10:18 AM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 05:45 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 12:56 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"SRUUninstall"="C:\WINDOWS\System32\msiexec.exe" /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress

C:\Documents and Settings\User\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [8/29/2003 7:05:35 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [12/6/2003 3:13:13 PM]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 11:05:26 PM]
Image Transfer.lnk - C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe [12/6/2003 4:27:31 PM]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [6/15/2006 12:11:40 AM]
Norton GoBack.lnk - C:\Program Files\Norton GoBack\GBTray.exe [8/13/2004 12:27:08 PM]
TotalMedia Backup Monitor.lnk - C:\Program Files\ArcSoft\TotalMedia Backup\uBBMonitor.exe [10/20/2007 6:20:11 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

*Newly Created Service* - COMHOST



-- End of Deckard's System Scanner: finished at 2008-06-08 08:05:51 ------------
  • 0

#25
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Erm.. Your logs look clean to my eyes.. So I believe your computer problem is not malware related.. Perhaps you want to read below article from miekiemoes..

Help! My computer is slow!


Now for some cleanup..
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.




NEXT


Please Install/Update Sun Java

Updating Java:
  • Go to Start --> Control Panel --> Add or Remove Programs.
  • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
  • It should have next icon next to it: Posted Image
  • Select it and click Remove. This will uninstall the previous (outdated) version of Java.
  • Then Download and install the newest version from here: Java Runtime Environment (JRE) 6 Update 6




NEXT


Let's clean your Restore Points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous Restore Points which are likely to be infected)
To create a new Restore Point.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK. This will flush your old System Restore.
  • Then please UNCHECK the Turn off System Restore.
  • Click again on Apply, and then click OK. This will create a new Restore Point
System Restore will now be active again




NEXT


I noticed you already have:

1. Norton Internet Security consisting of your antivirus and firewall
2. MalwareBytes' Anti-Malware as your antispyware

Lastly, to keep your operating system up to date please visit the link below monthly

To learn more about how to protect yourself while on the internet read this excellent article by Tony Klein: So how did I get infected in the first place?

And another excellent article by CastleCops Malware Prevention: Prevent Re-infection

Please reply to this thread once more and tell us about the computer behaviour before we can close this thread :)



Have a safe and happy computing day!


Regards
fenzodahl512
  • 0

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#26
armehharvey

armehharvey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 60 posts
THank you for all your help and advice. I am very glad to hear my logs are clean.
I did the cleanup step, Java install, and system restore.
I will read the articles on why my computer is slow etc. I have a feeling it is due to the computer being several years old, maybe things are running I don't need, and I know Norton takes up a lot of processing and I am not sure I will renew it when my subscription runs out.

It's been nice working with you.

Thanks again :)
  • 0

#27
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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