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Can you help me with my HiJackThis Log? [RESOLVED]


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#16
vaaron

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I did it !!

my new log is as follows




Logfile of HijackThis v1.99.1
Scan saved at 17:15:33, on 11/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\ARCHIVOS DE PROGRAMA\SCANJET\PrecisionScanLT\hppwrsav.exe
C:\Archivos de programa\RefreshLock\RefreshLock.exe
C:\archivos de programa\microangelo\muamgr.exe
C:\WINDOWS\mHotkey.exe
C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Instaladores\Spyware\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hppwrsav] C:\ARCHIVOS DE PROGRAMA\SCANJET\PrecisionScanLT\hppwrsav.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [RefreshLock] C:\Archivos de programa\RefreshLock\RefreshLock.exe
O4 - HKLM\..\Run: [MOD] c:\archivos de programa\microangelo\muamgr.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - Startup: Acceso directo a RefreshLock.exe.lnk = C:\Archivos de programa\RefreshLock\RefreshLock.exe
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\ARCHIV~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\ARCHIV~1\ICQ\ICQ.exe
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: ewido security suite control - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoguard.exe
O23 - Service: Network DDE Connections (NETDDEC) - Unknown owner - C:\WINDOWS\System32\service.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ptingedeers - Parallel Technologies, Inc. - (no file)
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#17
Michelle

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Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below service:

Network DDE Connections (or NETDDEC)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok.

Run HiJackThis. Click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (copy and paste):

NETDDEC

Click ok.

It should pull up information about the service, when it asks if you want to reboot now click YES.
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#18
vaaron

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Hi when i try to remove the SMSS.exe a pop-up from killbox appears saying "PendingfileRenameOperations Registry Data has been Removed by external process!"

And i can't delete it
:tazz:
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#19
vaaron

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The same goes with the CSRSS
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#20
Michelle

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Please copy the file paths EXACTLY as I have them listed... it is NOT CSRSS and SMSS.exe the BAD files are SSMS and CSRS (HUGE difference).. Follow my directions exactly as I have them written otherwise you may delete a legitimate System file...

I copied my instructions over from my previous post. You see where it says to click "No" at the "Pending Operations prompt"? That's what you're supposed to do! Then manually restart your computer. Please do this again :tazz:

I need you to copy all of the Killbox instructions below and paste them into Notepad and save it.

* Run Killbox.exe.

* Select "Delete on Reboot".

* Open the Notepad file where you saved these instructions earlier, and copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C:

C:\WINDOWS\system32\SSMS.EXE
C:\WINDOWS\System32\service.exe
C:\WINDOWS\system32\csrs.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

Post a new HijackThis log.

Edited by bananafanafo, 15 May 2005 - 10:17 AM.

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#21
vaaron

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I hope im clean now
:tazz:




Logfile of HijackThis v1.99.1
Scan saved at 15:46:07, on 15/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\RefreshLock\RefreshLock.exe
C:\archivos de programa\microangelo\muamgr.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Instaladores\Spyware\hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [RefreshLock] C:\Archivos de programa\RefreshLock\RefreshLock.exe
O4 - HKLM\..\Run: [MOD] c:\archivos de programa\microangelo\muamgr.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - Startup: Acceso directo a RefreshLock.exe.lnk = C:\Archivos de programa\RefreshLock\RefreshLock.exe
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\ARCHIV~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\ARCHIV~1\ICQ\ICQ.exe
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ptingedeers - Parallel Technologies, Inc. - (no file)
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#22
Michelle

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Almost! I'll be back asap!
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#23
Michelle

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Make sure you are disconnected from the Internet and that all programs and windows are closed. Place a check next to the following items and click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\WINDOWS\System32\shdocvw.dll

O23 - Service: Ptingedeers - Parallel Technologies, Inc. - (no file)


Close HiJackThis.

Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below service (if found):

Ptingedeers

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok.

Run HiJackThis. Click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (copy and paste):

Ptingedeers

Click ok.

It should pull up information about the service, when it asks if you want to reboot now click YES.

After reboot post a new HiJackThis log.
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#24
vaaron

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Hi there, when eventually i got cleaned some trojan appeared
BTW, do you know any software I can install to prevent this from happening again?
Thx a lot


Logfile of HijackThis v1.99.1
Scan saved at 15:21:58, on 19/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\RefreshLock\RefreshLock.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Archivos de programa\emule\emule.exe
C:\WINDOWS\System32\rundll32.exe
C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Instaladores\Spyware\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Archivos de programa\DAP\DAPIEBar.dll
O2 - BHO: (no name) - {8271D6E7-F187-4401-AB6E-945044347EC7} - C:\WINDOWS\System32\epcg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Archivos de programa\DAP\DAPIEBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RefreshLock] C:\Archivos de programa\RefreshLock\RefreshLock.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Archivos de programa\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll,DllInstall
O4 - HKLM\..\Run: [Security iGuard] C:\Archivos de programa\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARCHIV~1\DAP\dapextie.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARCHIV~1\DAP\DAP.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116478673795
O18 - Filter: text/html - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll
O18 - Filter: text/plain - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll
O23 - Service: ewido security suite control - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#25
Michelle

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Where is your Service Pack 1?

Yes, you are highly infected again.
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#26
vaaron

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now i've got my sp1 !!
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#27
Michelle

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Uninstalling it was about the worst thing you could have done. Without the update your system is extremely vulnerable which caused you to get so infected again.

Please do not uninstall the service pack otherwise it's a complete waste of time for both of us to clean your system without it.

Post a new HiJackThis log, please.
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#28
vaaron

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Got it mate-
Thx again bananafanafo



Logfile of HijackThis v1.99.1
Scan saved at 17:14:02, on 19/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\RefreshLock\RefreshLock.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Instaladores\Spyware\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: DAPBHO Class - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\Archivos de programa\DAP\DAPIEBar.dll
O2 - BHO: (no name) - {8271D6E7-F187-4401-AB6E-945044347EC7} - C:\WINDOWS\System32\epcg.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Archivos de programa\DAP\DAPIEBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RefreshLock] C:\Archivos de programa\RefreshLock\RefreshLock.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Archivos de programa\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll,DllInstall
O4 - HKLM\..\Run: [Security iGuard] C:\Archivos de programa\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O8 - Extra context menu item: &Download with &DAP - C:\ARCHIV~1\DAP\dapextie.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\ARCHIV~1\DAP\DAP.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116478673795
O18 - Filter: text/html - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll
O18 - Filter: text/plain - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll
O23 - Service: ewido security suite control - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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#29
Michelle

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Does your desktop have blue wallpaper with a "warning" message on it?

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.
Unzip it to the desktop.

* Please run Killbox.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting them and pressing CTRL + C:

C:\wp.exe
C:\wp.bmp
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

Reboot into normal mode.
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#30
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
After following the previous instructions follow the directions below. I need you to follow all instructions exactly as I have them.

Please download the programs listed below, but do not run them yet:

1) About:Buster:
*Download it and extract it to C:/aboutbuster.
*Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
*Click "OK" at the prompt with instructions.
*Click "Update" and then "Check For Update" to begin the update process.
*If any updates exist please download them by clicking "Download Update".
*You should not run the program yet so click "Exit".
2) CleanUp! - Download it and install it.
3) CWShredder - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run a scan. Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".

Reboot your computer into Safe Mode. You can do this by restarting your computer and continuously tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run AboutBuster and save the logs
*Browse to where you saved AboutBuster and run AboutBuster.exe.
*Click "OK" at the directions Read: Important! prompt.
*Click "Start" and then "OK" to allow AboutBuster to scan for Alternate Data Streams.
*Click "Yes" at the About:Buster prompt to allow it to shutdown explorer.exe.
*Please wait while AboutBuster scans your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
*When it has finished, click "Save Log...". Make sure you save it as I will need a copy of it.
Click "Exit" and "Exit" again to exit AboutBuster.

Run CleanUp!
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
Reconfigure Ad-Aware for Full Scan as per the following instructions:
In the Ad-Aware main window, click on the gear icon at the top of the screen to open the preferences window. In the "General" window, make sure the following options are selected:
1) Automatically save log-file
2) Automatically quarantine objects prior to removal
3) Safe Mode (always request confirmation)

Click the "Scanning" button on the left-hand side and make sure the following options are selected:
1) Scan within archives
2) Scan active processes
3) Scan registry
4) Deep scan registry
4) Scan my IE Favorites for banned URLs
5) Scan my Hosts file

Please also click on "Select drives & folders to scan" and select your hard drive(s). Then click the "Advanced" button on the left-hand side and make sure all the options under "Log-file Detail Level" are selected. Next, click the "Tweak" button on the left-hand side. Click on "Scanning Engine" and make sure the following options are selected:
1) Unload recognized processes & modules during scanning
2) Obtain command line of scanned processes
3) Scan registry for all users instead of current user only

Click on "Cleaning Engine" and make sure the following options are selected:
1) Always try to unload modules before deletion
2) During removal, unload Explorer and IE if necessary
3) Let Windows remove files in use at next reboot
4) Delete quarantined objects after restoring

Finally, click on "Safety Settings" and make sure the following options are selected:
1) Automatically select problematic objects in results lists
2) Write-protect system files after repair (Hosts file, etc)

Click on "Proceed" to save the preferences. Then please click the "Start" button on the bottom left side to begin a scan. Select "Use custom scanning options" and then click "Next". Ad-Aware will then scan for malware. When it is finished, make sure any objects listed in RED are selected and click "Next" to remove the objects.

While still in Safe Mode, Run HiJackThis, place a check next to the following items, if found, and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {8271D6E7-F187-4401-AB6E-945044347EC7} - C:\WINDOWS\System32\epcg.dll (file missing)

O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Vaaaron\CONFIG~1\Temp\se.dll,DllInstall
O4 - HKLM\..\Run: [Security iGuard] C:\Archivos de programa\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe

O9 - Extra button: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {61E6738F-62F1-4679-B91E-2FC238D2D485} - (no file) (HKCU)

O18 - Filter: text/html - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll
O18 - Filter: text/plain - {9A0BD67D-1B24-4366-BEE9-84C3C22B5F33} - C:\WINDOWS\System32\epcg.dll


Using Windows Explorer, delete these files if found:

C:\WINDOWS\System32\epcg.dll
C:\Documents and Settings\Vaaaron\CONFIG~1\Temp\se.dll

Reboot into normal mode and post a new HiJackThis log.
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