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Explorer.exe Application error


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#1
hakej

hakej

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Help! Cannot open "My computer", "my documents", "My pictures", 'My Music" or search for files. Everytime I try to do one of these I get an Explorer.exe Error Message. I have norton antivirus, ran the following as per instructions found on this site: Ad Aware SE, CWShredder, Spybot search and destroy, DSO Exploit fix, Panda Active scan, Windows updates. I have also rebooted by computer numerous times and still do not have normal operations.

Thank you so much.

Here is the logfile from HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 3:19:05 PM, on 4/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Network Associates\Common

Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\system32\secure.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinZip\WZQKPICK.EXE
D:\temp\aim.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\HAKE\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =

http://www.isearch.c...ffiliate=ODQ6NT

o5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

res://C:\WINDOWS\ejcuv.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default)

=

http://red.clientapp...aults/su/*http:

//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,AutoConfigURL = http://proxy.samford.edu/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {516A362F-DE3A-94DC-5804-B13F008710B5} -

C:\WINDOWS\system32\winao32.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Companion -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network

Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network

Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s

C:\WINDOWS\system32\pdfupd.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [version] C:\WINDOWS\system32\version.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\system32\secure.exe
O4 - HKLM\..\Run: [Admilli Service] C:\Program Files\Admilli

Service\AdmilliServ.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye

Network\bin\bargains.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program

Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program

Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

D:\temp\aim.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker -

http://download.game...nts/y/pt1_x.cab
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} -

http://toolbar.isear...general/drm.cab
O16 - DPF: {2B1AA38D-2D12-11D5-AAD0-00C04FA03D78} (LocalExec

Control) -

http://portal.uga.ed....nps.gadgets.sh

ortcut.ShortcutGadget/LocalExec.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl

Class) -

http://tools.ebayimg...ol_v1-0-3-17.ca

b
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl

Class) -

http://v5.windowsupd...Controls/en/x86

/client/wuweb_site.cab?1101845022259
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload

Manager Class) -

http://www.ofoto.com..._1/axofupld.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} -

http://hotsearchbar....r2/winhot32.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} (WildTangent

Control) -

http://www.wildtange...kwave/wtinst.ca

b
O23 - Service: Network Security Service ( 11F#`I) - Unknown

owner - C:\WINDOWS\system32\d3ha.exe (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner -

C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) -

Network Associates, Inc. - C:\Program Files\Network

Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network

Associates, Inc. - C:\Program Files\Network

Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) -

Network Associates, Inc. - C:\Program Files\Network

Associates\VirusScan\VsTskMgr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -

C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
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