[chrisbeam]

My husband's computer is having a problem with key loggers and backdoor trojans. he plays WOW and has had his account stolen due to these problems. here is he hijackthis log file. Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:23:19 AM, on 6/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.n...lbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.n...lbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O3 - Toolbar: (no name) - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 8748 bytes

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Hello chrisbeam, welcome to GeeksToGo!

My name is Tal, and I will be helping you in the process of removing malware from your computer.

Before we proceed to clean your computer from malware, let's go over some points that will help both me and you, and prevent causing damage to your computer:

• Please don't be afraid to ask questions! No question is considered dumb here. It's better to be safe than sorry!
• Please follow the steps exactly in the same order posted. If you can't perform a certain step, or you're unsure on what to do, please stop and let me know.
• NEVER fix anything in HijackThis or other programs on your own! This can be very dangerous and cause harm to your system. If you see a certain entry or program you're unsure about, please don't hesitate to ask!

You may also want to Track This Topic. This feature of the forum will send out an email to the email address you've signed up with as soon as I reply, so you can be notified of my reply. To do this, please locate the Options menu, located just under the New Topic and New Reply icons. Once you've found it, click it, and choose Track This Topic from the dropdown menu (the first option). In the page that appears after you have clicked Track This Topic, select Immediate Email Notification, then click Proceed.

I don't see a keylogger at the moment, but I see suspicious internet security settings that could possibly mean that somebody tried to keylog your husband. To check whether there is a keylogger, we will make a deeper scan now as this log looks clean but these suspicious entries, but I would recommend you to change all of your online-banking passwords from a safe computer, just to be safe.

Step1 : Fixing entries with HijackThis

Please re-open HijackThis and click Scan. Put a check next to the following entries presented in the window: (Do NOT click Fix yet!)

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)


Now, close all other windows but HijackThis, including Explorer windows (folders) and this window, and click Fix. Note: It is vital you close all other windows, otherwise the fix will not succeed.

Restart your computer.

Step2 : Scanning with DSS

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Note: It's likely that the two logs won't fit into one post. If so, please post extra.txt in a separate post.

Regards,

Tal

[Tal]

Hello chrisbeam, welcome to GeeksToGo!

My name is Tal, and I will be helping you in the process of removing malware from your computer.

Before we proceed to clean your computer from malware, let's go over some points that will help both me and you, and prevent causing damage to your computer:

• Please don't be afraid to ask questions! No question is considered dumb here. It's better to be safe than sorry!
• Please follow the steps exactly in the same order posted. If you can't perform a certain step, or you're unsure on what to do, please stop and let me know.
• NEVER fix anything in HijackThis or other programs on your own! This can be very dangerous and cause harm to your system. If you see a certain entry or program you're unsure about, please don't hesitate to ask!

You may also want to Track This Topic. This feature of the forum will send out an email to the email address you've signed up with as soon as I reply, so you can be notified of my reply. To do this, please locate the Options menu, located just under the New Topic and New Reply icons. Once you've found it, click it, and choose Track This Topic from the dropdown menu (the first option). In the page that appears after you have clicked Track This Topic, select Immediate Email Notification, then click Proceed.

I don't see a keylogger at the moment, but I see suspicious internet security settings that could possibly mean that somebody tried to keylog your husband. To check whether there is a keylogger, we will make a deeper scan now as this log looks clean but these suspicious entries, but I would recommend you to change all of your online-banking passwords from a safe computer, just to be safe.

Step1 : Fixing entries with HijackThis

Please re-open HijackThis and click Scan. Put a check next to the following entries presented in the window: (Do NOT click Fix yet!)

O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)


Now, close all other windows but HijackThis, including Explorer windows (folders) and this window, and click Fix. Note: It is vital you close all other windows, otherwise the fix will not succeed.

Restart your computer.

Step2 : Scanning with DSS

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Note: It's likely that the two logs won't fit into one post. If so, please post extra.txt in a separate post.

Regards,

Tal

[chrisbeam]

main.txt



Deckard's System Scanner v20071014.68
Run by RAC on 2008-06-06 19:20:58
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-06-06 23:21:00 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 511 MiB (512 MiB recommended).


-- HijackThis (run as RAC.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:22:09 PM, on 6/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Documents and Settings\RAC\Local Settings\Temporary Internet Files\Content.IE5\UVASD7SD\dss[1].exe
c:\PROGRA~1\mcafee\mpf\mc\mpfalert.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\RAC.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.n...lbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.n...lbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll
O3 - Toolbar: (no name) - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html
O8 - Extra context menu item: Add to Media Manager... - C:\Program Files\MP3 Player Utilities 4.00\MediaManager\grab.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9237 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080606-191516-991 O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone (HKLM)
backup-20080606-191517-107 O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone (HKLM)
backup-20080606-191517-565 O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone (HKLM)
backup-20080606-191517-751 O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
backup-20080606-191517-886 O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone (HKLM)

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 hnmwrlspkt (HomeNet Manager Wireless Protocol) - c:\windows\system32\drivers\hnm_wrls_pkt.sys <Not Verified; SingleClick Systems; Wireless Protocol Driver>
R2 Packet (Auto Internet Protocol) - c:\windows\system32\drivers\packet.sys <Not Verified; SingleClick Systems; Auto IP Protocol Driver>
R2 wsppkt (Wireless Security Protocol) - c:\windows\system32\drivers\wsp_pkt.sys <Not Verified; SingleClick Systems; Wireless Security Protocol Driver>
R3 SBAPIFS - c:\windows\system32\drivers\sbapifs.sys (file missing)

S3 ASPI (Advanced SCSI Programming Interface Driver) - c:\windows\system32\drivers\aspi32.sys <Not Verified; Adaptec; Adaptec's ASPI Layer>
S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 pcouffin (VSO Software pcouffin) - c:\windows\system32\drivers\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R? NwSapAgent -


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-06 12:09:36 418 --ah----- C:\WINDOWS\Tasks\User_Feed_Synchronization-{2562F1C8-5BEB-4C7A-BC12-4D43414CD513}.job
2008-06-06 07:33:37 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job
2008-06-05 15:40:47 336 --a------ C:\WINDOWS\Tasks\quickclean.job


-- Files created between 2008-05-06 and 2008-06-06 -----------------------------

2008-06-06 03:46:37 0 --a------ C:\WINDOWS\system32\SBRC.dat
2008-06-06 03:46:37 0 --a------ C:\WINDOWS\system32\SBFC.dat
2008-06-06 03:41:30 0 d-------- C:\Documents and Settings\RAC\Application Data\Sunbelt Software
2008-06-06 03:41:24 0 d-------- C:\Documents and Settings\All Users\Application Data\Sunbelt Software
2008-06-06 03:40:42 0 d-------- C:\Program Files\Sunbelt Software
2008-06-06 03:20:39 0 d-------- C:\Program Files\Trend Micro
2008-06-06 02:29:18 0 d-------- C:\Program Files\Spyware Doctor
2008-06-06 02:29:18 0 d-------- C:\Documents and Settings\RAC\Application Data\PC Tools
2008-06-06 02:13:21 0 d-------- C:\Documents and Settings\RAC\.housecall6.6
2008-06-05 15:53:58 0 d-------- C:\Program Files\Common Files\Scanner
2008-06-05 15:53:58 0 d-------- C:\Program Files\ComcastToolbar
2008-06-05 15:53:57 0 d-------- C:\Documents and Settings\RAC\Application Data\ComcastToolbar
2008-06-05 12:17:04 0 d-------- C:\Program Files\Windows Defender
2008-06-03 10:03:53 0 d-------- C:\WINDOWS\Prefetch
2008-06-03 09:55:09 0 d-------- C:\WINDOWS\system32\scripting
2008-06-03 09:55:08 0 d-------- C:\WINDOWS\l2schemas
2008-06-03 09:55:07 0 d-------- C:\WINDOWS\system32\en
2008-06-03 09:55:06 0 d-------- C:\WINDOWS\system32\bits
2008-06-03 09:52:26 0 d-------- C:\WINDOWS\ServicePackFiles
2008-06-03 09:44:59 0 d-------- C:\WINDOWS\EHome
2008-05-26 01:52:54 0 d-------- C:\Program Files\Firefly Studios
2008-05-16 15:09:26 0 d-------- C:\ea33857d6f37c627c72f44
2008-05-11 11:37:30 0 d-------- C:\Program Files\Raptor
2008-05-09 11:59:48 0 d-------- C:\WINDOWS\system32\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-06-05 16:21:10 0 d-------- C:\Program Files\Yahoo!
2008-06-05 16:20:22 0 d-------- C:\Program Files\Google
2008-06-05 15:53:58 0 d-------- C:\Program Files\Common Files
2008-06-05 14:06:30 0 d-------- C:\Documents and Settings\RAC\Application Data\U3
2008-06-04 12:19:01 0 d-------- C:\Program Files\World of Warcraft
2008-06-03 10:03:21 0 d-------- C:\Program Files\Messenger
2008-06-03 09:55:06 0 d-------- C:\Program Files\Movie Maker
2008-06-03 09:52:11 0 d-------- C:\Program Files\Windows NT
2008-05-31 04:39:19 0 d-------- C:\Documents and Settings\RAC\Application Data\Yahoo!
2008-05-01 10:11:10 0 d-------- C:\Program Files\EA Games
2008-04-21 13:20:27 0 d-------- C:\Program Files\McAfee
2008-04-18 21:34:47 0 d-------- C:\Program Files\Disney
2008-04-11 16:02:09 0 d-------- C:\Documents and Settings\RAC\Application Data\DVD Flick
2008-04-09 18:16:51 0 d-------- C:\Program Files\Real
2008-03-30 13:22:48 33 --a------ C:\Documents and Settings\RAC\Application Data\pcouffin.log
2008-03-30 13:22:46 47360 --a------ C:\Documents and Settings\RAC\Application Data\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
2008-03-30 13:22:46 1144 --a------ C:\Documents and Settings\RAC\Application Data\pcouffin.inf
2008-03-30 13:22:46 7887 --a------ C:\Documents and Settings\RAC\Application Data\pcouffin.cat
2008-03-30 13:09:23 69 --a------ C:\Documents and Settings\RAC\Application Data\Printer.ini
2008-03-28 21:31:47 43 --a------ C:\WINDOWS\Pt.dll
2008-03-27 18:35:45 1960 --a----c- C:\WINDOWS\mozver.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/25/2004 02:52 PM]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [09/03/2003 10:12 PM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [10/12/2004 06:54 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [02/22/2005 03:25 AM]
"ClientGW"="" []
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"@"="" []
"SBCSTray"="C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe" [12/21/2007 03:30 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 08:12 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]

C:\Documents and Settings\RAC\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 3:04:12 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 3:04:12 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBCSSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dell Network Assistant.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Dell Network Assistant.lnk
backup=C:\WINDOWS\pss\Dell Network Assistant.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Verizon Online Support Center.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Verizon Online Support Center.lnk
backup=C:\WINDOWS\pss\Verizon Online Support Center.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Lexmark 1200 Series]
"C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc

*Newly Created Service* - SBAPIFS
*Newly Created Service* - SBCSSVC
*Newly Created Service* - SBHR



-- End of Deckard's System Scanner: finished at 2008-06-06 19:24:37 ------------

[chrisbeam]

extra.txt


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 3.00GHz
Percentage of Memory in Use: 54%
Physical Memory (total/avail): 510.07 MiB / 232.14 MiB
Pagefile Memory (total/avail): 1247.35 MiB / 866.98 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1875.3 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 146.09 GiB total, 123.59 GiB free.
D: is CDROM (CDFS)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - WDC WD1600JD-75HBB0 - 149.01 GiB - 3 partitions
\PARTITION0 - Unknown - 70.57 MiB
\PARTITION1 (bootable) - Installable File System - 146.09 GiB - C:
\PARTITION2 - Unknown - 2.85 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
AUState says computer is ready and waiting.


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\RAC\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DRAGON
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\RAC
LOGONSERVER=\\DRAGON
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0304
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\RAC\LOCALS~1\Temp
TMP=C:\DOCUME~1\RAC\LOCALS~1\Temp
USERDOMAIN=DRAGON
USERNAME=RAC
USERPROFILE=C:\Documents and Settings\RAC
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

RAC (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{25EF00D1-F17B-11D6-88EA-000476CD2443}\Setup.exe" -l0x9 UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{25EF03D9-F17B-11D6-88EA-000476CD2443}\Setup.exe" -l0x9 UNINSTALL
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
ABBYY FineReader 5.0 Sprint --> MsiExec.exe /X{D1696920-9794-4BBC-8A30-7A88763DE5A2}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player 11 --> C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
Banctec Service Agreement --> MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
CDBurnerXP Pro 3 --> MsiExec.exe /I{896D642C-7125-44F0-AC49-A23ABF82209C}
Comcast Toolbar --> C:\Program Files\ComcastToolbar\uninstall.exe
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Network Assistant --> MsiExec.exe /I{0240BDFB-2995-4A3F-8C96-18D41282B716}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Camera --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D00353E1-9A80-11D8-A6E6-0000E24CCC1B}\setup.exe"
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
DVD Flick --> "C:\Program Files\DVD Flick\unins000.exe"
FaxTools --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F45298E5-0083-426F-A668-1A2C5F04B8A0}\setup.exe" -l0x9 ControlPanel
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Format SDK (KB902344) --> "C:\WINDOWS\$NtUninstallKB902344$\spuninst\spuninst.exe"
Intel® 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel® 537EP V9x DF PCI Modem"
Intel® PRO Network Connections Drivers --> Prounstl.exe
Intel® PROSet for Wired Connections --> MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
Lexmark 1200 Series --> C:\WINDOWS\system32\spool\drivers\w32x86\3\LXCZUN5C.EXE -dLexmark 1200 Series
LG USB Modem driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C3ABE126-2BB2-4246-BFE1-6797679B3579}\Setup.exe" -l0x9
MathPlayer --> C:\Program Files\Design Science\MathPlayer\Setup.exe -u
McAfee SecurityCenter --> C:\Program Files\McAfee\MSC\mcuninst.exe
Microsoft Age of Empires II --> "C:\Program Files\Microsoft Games\Age of Empires II\UNINSTAL.EXE" /runtemp /uninstall
Microsoft Base Smart Card Cryptographic Service Provider Package --> "C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Modem Event Monitor --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Netflix Movie Viewer --> MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
Netscape Browser (remove only) --> "C:\Program Files\Netscape\Netscape Browser\NSUninst.exe"
PhoTags Express --> C:\PROGRA~1\PHOTAG~1\Setup.exe /remove /q0
PL-2303 USB-to-Serial --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}\Setup.exe" -l0x9 Installed
PowerDVD 5.3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RecordPad Sound Recorder Uninstall --> C:\Program Files\NCH Swift Sound\RecordPad\uninst.exe
Rhapsody Player Engine --> MsiExec.exe /I{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Serif PhotoPlus 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0609D0AF-1382-42BE-81DB-CF30F8B0F6E2}\Setup.exe" -l0x9
Spyware Doctor 5.5 --> C:\Program Files\Spyware Doctor\unins000.exe /LOG
Stronghold 2 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{16D2C649-CBA8-44EE-B730-12584667D487}\setup.exe" -l0x9 -removeonly
USB MP3 Player WIN98 Drivers --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\MP3\U-MP3\Uninst.isu"
Ventrilo Client --> MsiExec.exe /I{789289CA-F73A-4A16-A331-54D498CE069F}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WinAce Archiver --> "C:\Program Files\WinAce\SXUNINST.EXE" "C:\Program Files\WinAce\SXUNINST.INI"
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Connect --> "C:\WINDOWS\$NtUninstallWMCSetup$\spuninst\spuninst.exe"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122 --> "C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Presentation Foundation --> MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows Rights Management Client Backwards Compatibility SP2 --> MsiExec.exe /X{EC905264-BCFE-423B-9C42-C3A106266790}
Windows Rights Management Client with Service Pack 2 --> MsiExec.exe /X{BDCF27CA-BFC4-4F49-8D24-A925C9505AB8}
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
World of Warcraft --> C:\Program Files\Common Files\Blizzard Entertainment\World of Warcraft (3)\Uninstall.exe
XML Paper Specification Shared Components Pack 1.0 -->


-- Application Event Log -------------------------------------------------------

Event Record #/Type11077 / Warning
Event Submitted/Written: 06/05/2008 08:24:36 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type11065 / Warning
Event Submitted/Written: 06/05/2008 05:37:30 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type11054 / Error
Event Submitted/Written: 06/05/2008 11:38:40 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type11040 / Error
Event Submitted/Written: 06/04/2008 11:36:51 AM
Event ID/Source: 5051 / McLogEvent
Event Description:
A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 4020 (0xfb4)

Thread address : 0x7C90E4F4

Thread message :

Build VSCORE.13.3.2.116 / 5200.2160
Object being scanned = \Device\HarddiskVolume2\Program Files\World of Warcraft\WoW-2.2.0-enUS-patch.exe
by C:\WINDOWS\Explorer.EXE
4(0)(0)
4(0)(0)
7200(0)(0)
7595(0)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)

Event Record #/Type11038 / Error
Event Submitted/Written: 06/04/2008 11:33:07 AM / 06/04/2008 11:33:09 AM
Event ID/Source: 5051 / McLogEvent
Event Description:
A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 3164 (0xc5c)

Thread address : 0x7C90E4F4

Thread message :

Build VSCORE.13.3.2.116 / 5200.2160
Object being scanned = \Device\HarddiskVolume2\Program Files\World of Warcraft\WoW-2.2.0-enUS-patch.exe
by C:\WINDOWS\Explorer.EXE
4(0)(0)
4(0)(0)
7200(0)(0)
7595(0)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type37950 / Warning
Event Submitted/Written: 06/06/2008 07:22:27 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%DRAGON27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %DRAGON27 can't undo changes that you allow.

For more information please see the following:
%DRAGON275

Scan ID: {DDA0072B-F313-4213-8B86-55C19D62212B}

User: DRAGON\RAC

Name: %DRAGON271

ID: %DRAGON272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %DRAGON276

Alert Type: %DRAGON278

Detection Type: 1.1.1593.02

Event Record #/Type37949 / Warning
Event Submitted/Written: 06/06/2008 07:22:27 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%DRAGON27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %DRAGON27 can't undo changes that you allow.

For more information please see the following:
%DRAGON275

Scan ID: {D8F78135-7689-401E-BFDE-EE421ABB3CDA}

User: DRAGON\RAC

Name: %DRAGON271

ID: %DRAGON272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %DRAGON276

Alert Type: %DRAGON278

Detection Type: 1.1.1593.02

Event Record #/Type37948 / Warning
Event Submitted/Written: 06/06/2008 07:22:24 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%DRAGON27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %DRAGON27 can't undo changes that you allow.

For more information please see the following:
%DRAGON275

Scan ID: {84B80ED8-2F1B-4BE2-B099-1EDC155E7DE0}

User: DRAGON\RAC

Name: %DRAGON271

ID: %DRAGON272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %DRAGON276

Alert Type: %DRAGON278

Detection Type: 1.1.1593.02

Event Record #/Type37947 / Warning
Event Submitted/Written: 06/06/2008 07:22:24 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%DRAGON27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %DRAGON27 can't undo changes that you allow.

For more information please see the following:
%DRAGON275

Scan ID: {D0021402-99E0-4E95-AE29-0637F2DFA518}

User: DRAGON\RAC

Name: %DRAGON271

ID: %DRAGON272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %DRAGON276

Alert Type: %DRAGON278

Detection Type: 1.1.1593.02

Event Record #/Type37946 / Warning
Event Submitted/Written: 06/06/2008 07:22:24 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%DRAGON27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %DRAGON27 can't undo changes that you allow.

For more information please see the following:
%DRAGON275

Scan ID: {59DB8DD0-AECB-4E5A-8EA0-F440FAAEFFBE}

User: DRAGON\RAC

Name: %DRAGON271

ID: %DRAGON272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %DRAGON276

Alert Type: %DRAGON278

Detection Type: 1.1.1593.02



-- End of Deckard's System Scanner: finished at 2008-06-06 19:24:37 ------------

[Tal]

I don't see much here - not anything that can be related to a keylogger. Anyway, let's do this and get a deeper scan.

Step1 : Batch script


Please open a new notepad file in a convenient location, such as on your desktop. Paste the following code into it:

sc stop NwSapAgent

sc delete NwSapAgent

Now please click File > Save As... > Name the file BatchFix1.bat > Change the filetype setting to All Files > Hit Save. Now locate the file and double click it - a black window will appear on the screen for a moment then disappear - this is normal.

Step 2 : OTScanIt

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Close ALL Internet browsers (very important).
• Click the Empty Selected button.
• NOTE : If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Now download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.

• Close ALL OTHER PROGRAMS.
• Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
• In the Drivers section click on Non-Microsoft.
• Under Additional Scans click the checkboxes in front of the following items to select them:
  
  • Reg - BotCheck
    File - Additional Folder Scans
    
• Do not change any other settings.
• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it. Save that file on your desktop for easy access.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Use the Add Reply button to attach the log.. Click the Browse button, then click the UPLOAD button. The upload should take a couple of seconds to a minute, depending on your connection speed.

Please don't post your log in the reply. It is very long and won't fit into one reply.