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Trojandownloader.xs [CLOSED]


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#1
mdreinitz

mdreinitz

    New Member

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I am currently not on the computer that has the problem because it will not let me log on to my user account. I had severall adwares, trojan, etc.. including trojandownloader.xs. I didn't realize that the new(used computer )that I got from my step-daughter had no spyware or anti-virus. I got online and got zapped. Anyway, what I id was I got webroot spy sweeper with antivirus. I ran it like 4 times and it finally found the trojan and I thought it quaranteed it but apparently not. When I was asked to reboot, on the reboot, I could not log on to my user account. It flashes a baord with I think that screen that says that you have spyware and you need to clean it. Anyway, all it does after I put my password, is saving settings and sends me back to sign up screen. Help, Pleaseeeeeee. I have the computer next to me but cant do anything. I'm guessing I need to log on in the safe mode from before problem started but not sure.....
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#2
Rorschach112

Rorschach112

    Ralphie

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Read the Sticky Threads and post the required logs
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#3
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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