please help me out soon. thanks a bunch guys.
pc restarts when i plug in any drive
Started by
badben25
, Jun 13 2008 02:11 PM
#1
Posted 13 June 2008 - 02:11 PM
please help me out soon. thanks a bunch guys.
#2
Posted 13 June 2008 - 02:57 PM
Are these onboard USB ports or is it a USB pci card?
#3
Posted 13 June 2008 - 03:01 PM
or both?
#4
Posted 14 June 2008 - 01:36 AM
there are six usb ports in total. 2 onboard at the back, to which my mouse and printer are currently connected with no problems. then there are 2 in the front which are connected to the mainboard (obviously). last there's an extra usb card which has 2 ports on it, it came with the motherboard. this problem happens on all ports. it never happened in the 5 years and several formats i have done (about 9 including this one) but now all of a sudden I have to face this :S
#5
Posted 14 June 2008 - 05:04 AM
Ok. disconnect everything except your mouse and keyboard if it's usb also.
Go to Device Manager.
Control Panel-System-Hardware-
Device Manager button.
Under USB Serial Bus Controllers-
Uninstall every device it lists.
Put your XP cd in the drive.
Restart Computer.
Do not "Push any Button to Boot from CD".
Windows will load normally and find the hardware.
When it finds it, it will look for the best drivers for the USB hardware.
After it installs the hardware, check and see if it works correctly.
Post your results, and if that didn't fix it we can try a couple of other things.
----
1 is sometimes the problem is in the bios, where it got set to not recognize certain hardware.
2 is to update the drivers, but that's kind of what we are doing now.
Then there is of course 3 which is someone else knows the answer
Go to Device Manager.
Control Panel-System-Hardware-
Device Manager button.
Under USB Serial Bus Controllers-
Uninstall every device it lists.
Put your XP cd in the drive.
Restart Computer.
Do not "Push any Button to Boot from CD".
Windows will load normally and find the hardware.
When it finds it, it will look for the best drivers for the USB hardware.
After it installs the hardware, check and see if it works correctly.
Post your results, and if that didn't fix it we can try a couple of other things.
----
1 is sometimes the problem is in the bios, where it got set to not recognize certain hardware.
2 is to update the drivers, but that's kind of what we are doing now.
Then there is of course 3 which is someone else knows the answer
Edited by cmpm, 14 June 2008 - 05:05 AM.
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