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Mal/HckPk-D, unable to remove [CLOSED]


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#1
Tsiamon

Tsiamon

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I've tried searching this topic on the forums. There have been one or two topics about it, but they have been closed and I cannot figure out how to view them. Sorry for the repeat.

I have Sophosinst through my college and I still hang on to a version of Spysweeper that hasn't been updated in about a year.

I've never had virus or similar problems on this computer, and I've had it for about a year and a half now. The main problem I've noticed is that I'm getting a lot of random and annoying popup ads, even after running sweeps on both programs. I assume they are connected to the Mal/HckPk-D.

Sophosinst recognizes the problem but is unable to remove. It says that the malware is connected to a temporary internet file, but when I go to the folder to manually search for the file, it isn't there.

as per advice from a friend of mine, I tried running my anti-spyware programs while in safe mode. It did me no good.

How can I remove Mal/HckPk-D?

Thanks in advance.
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#2
fenzodahl512

fenzodahl512

  • Malware Removal
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Hello Tsiamon, my name is fenzodahl512 and welcome to Geekstogo..

Please have a read at this topic and do all the preliminary steps given.

If you are using Windows Vista, or if you are using XP and already have Service Pack 1a or later, please ignore Step Three: Windows Updates and continue with Step Four: Reboot - Test

It should handle about 70% of your malware problem.. Should the problem still exist, please post a fresh HijackThis log here as shown in the Step Five: Posting a Hijack This Log.. Thank you :)

Regards
fenzodahl512
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#3
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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