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Vista Ultimate and Ipod/Itunes issue.


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#1
ozlurker

ozlurker

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I am having a problem with Vista Ultimate and my Ipod on my brand new PC. I can plug the Ipod in and Vista will detect it and install it as a USB Mass Storage device, then as soon as Itunes starts up and recognises the Ipod I get an exclamation mark next the to the USB Mass Storage Device. Looking into the properties reveals a "Windows is uninstalling this Device...Code 10"

I have tried uninstalling etc but to no avail. Any help would be very much appreciated.

Edited by ozlurker, 22 June 2008 - 03:11 PM.

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#2
mirjel

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Hi ozlurker,

Make sure your mobo's bios is up to date. Get all the latest Vista updates as well as Itunes updates.

Regards,
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#3
Makaveli213

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Summary

Apple recommends that iTunes customers using Windows Vista upgrade to iTunes 7.2 or later.

Right from the Apple page.

http://support.apple.com/kb/HT1653

Also are you running SP1? Have you checked for other updates?

http://support.micro...om/?kbid=933824

That is for a update when removinga iPod that you can corrupt data. I think there is another one out there as well.
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#4
ozlurker

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I tried that patch even though strictly speaking that wasn't my issue but upon trying to apply it I got a message saying it didn't apply to my system or words to that affect. I also installed SP1 and still no change. I am running Itunes 7.6.2.9. I even went so far as to restore the Ipod to its original settings - no change.

I have now since wiped Vista off and gone back to XP and it's working perfectly. I also tried this on my Macbook which I have boot-camped with Vista and the same exact thing happened. My conclusion is that this is totally down to Vista. :)
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