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I keep getting pop ups [RESOLVED]


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#31
Gravity Gripp

Gravity Gripp

    Trusted Helper

  • Malware Removal
  • 1,815 posts
Good to hear, here's a few things I like to tell everyone.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • SUPERAntiSpyware - A powerful tool which can search and annihilate malware that makes its way onto your system.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • Avast! Anti-Virus - A free for home use anti-virus program.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • JKDefrag - A disk defragmenter and optimizer for Windows 2000/2003/XP/Vista. It is completely automatic and very easy to use, fast, low overhead and has several optimization strategies. After downloading the zip file, just extract JKDefrag.exe to your desktop and double click.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Pidgin - A Malware free Instant Messenger program which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN, MyspaceIM, GTalk)
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein
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#32
Gravity Gripp

Gravity Gripp

    Trusted Helper

  • Malware Removal
  • 1,815 posts
furio, I apologize, I skipped some cleanup steps with you. Please see below.

STEP ONE
We need to reset your restore points. To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

STEP TWO
Please download OTCleanIt from here.
  • Once you have it downloaded, double click the icon.
  • When the program starts, just click the button labeled "CleanUp!"
  • If the program asks you to reboot, please do so.

STEP THREE

Upgrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

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#33
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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