[BHowett]

Hi Kritayot,

I haven’t forgotten about you yet, since this is going to be related to Bluetooth Stack for Windows from Toshiba and not malware I am asking a tech to take a look at it

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Hello again,

OK here is what we got, Bluetooth Stack for Windows by Toshiba was probably installed on your system when you bought it. What it does is it allows you to utilize Bluetooth technology with things such as Bluetooth headsets, key boards, mouse, etc etc… if you don’t use this feature and are not interested in it, you can simply Open the Add/Remove Program under Control Panel and uninstall "Bluetooth Stack for Windows by Toshiba", which is currently installed, then reboot.

If its something you do use, you can go HERE and download the appropriate version you need. This should take care of the application failed pop up .

[BHowett]

Hello again,

OK here is what we got, Bluetooth Stack for Windows by Toshiba was probably installed on your system when you bought it. What it does is it allows you to utilize Bluetooth technology with things such as Bluetooth headsets, key boards, mouse, etc etc… if you don’t use this feature and are not interested in it, you can simply Open the Add/Remove Program under Control Panel and uninstall "Bluetooth Stack for Windows by Toshiba", which is currently installed, then reboot.

If its something you do use, you can go HERE and download the appropriate version you need. This should take care of the application failed pop up .

[Kritayot]

BHowett,
Thank you so much for your help. It's fixed now. You guys are so GREAT! You guys don't only help with malware but any other computer problem as well! Keep up good works.

Thanks,
CP

[BHowett]

Glad to hear its fixed, what step did you take to fix it?

[Kritayot]

I downloaded the software from the link you provided and re-installed the software.

[BHowett]

thanks for the feedback, and good luck with your training


see you around!

[BHowett]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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