Thanks so much for any help you can give me!!!
Gateway Desktop Issues maybe with Memory?
#1
Posted 23 June 2008 - 05:50 PM
Thanks so much for any help you can give me!!!
#2
Posted 24 June 2008 - 11:43 AM
How much RAM do you have installed?
After putting the RAM back into the original slot again, is it working the same as before you did it or slower?
Have you defragged your hard drive recently?
Have you run a full scan of your PC using your anti-virus/spyware program?
What type of internet connection do you have?
Defragging and scanning your system might find some issues that needed fixing.
You might also have a less than optimal internet connection, or a bad RAM stick.
Let us know your findings/answers.
cheers
#3
Posted 24 June 2008 - 01:55 PM
How would my RAM stick go bad? I'm confused on all this! I don't understand how or why this would happen!? I've never had a power surge or anything like that on the computer and it's all crazy! It's all a bit stressful when you pay quite a bit of money for a computer and the company won't help you with it! Grr!
Also, when I turn on my computer, I always get a box that says Gateway blocked some of the startup programs from opening. I don't understand why it did that either?
EDIT: Okay, so I went online to look up specs on this computer and it says Memory Installed 1024 MB DDR2.....so I'm confused.....as to why it is still so slow! Please help!
Edited by stacey1984, 24 June 2008 - 02:13 PM.
#4
Posted 24 June 2008 - 02:33 PM
You did it right by checking under Control Panel/System for your RAM amount. Do you have TWO ram sticks total installed on your system? IF so, each would equal approx 512MB. It seems like maybe one of them isn't seated in it's slot correctly, either that or perhaps it went bad. I have had that before. Sometimes it might have gotten "flexed" when you were installing it, & it might have gotten damaged, like if one of the tiny traces of the memory board got broken.
The first thing I would look at is to make sure your memory sticks are fully plugged in correctly. You'd be amazed at what it takes to cause one not to have full contact in it's socket
Have you noticed any changes on your PC such as your start page for your browser has suddenly changed?
System slowdown can sometimes be caused by malware programs running on your PC in the background. Which a/v software do you run?
You might want to go here & do their "Housecall" online scan of your computer, just to verify that your a/v program didn't miss anything
http://housecall.trendmicro.com/
Anyways, those are the two areas I can think of that might be causing your slowdown. Let us know what you find out, and good luck
#5
Posted 24 June 2008 - 03:48 PM
#6
Posted 24 June 2008 - 03:59 PM
Well if your PC is spec-ed to have 1 GB of RAM, it appears you are only getting the use of 1/2 of it somehow.
Windows Vista really needs a MINIMUM of 1 GB (preferably 2GB) for it to run decently.
First off, do you have any friends who might have similar computers that you might be able to swap one of their sticks with , putting it into yours for a test?
I'm assuming that your desktop uses the newer DDR2 type RAM memory, which is actually fairly inexpensive.
Sometimes the OEM PC builders (Gateway, Dell, etc) have specific memory standards, so that they try to get you to buy more only from them. This is more common with laptops it seems (I learned that the hard way)
Perhaps you can buy a 1 GB stick of DDR2 memory from a local shop , with a promise from them that if it doesn't work, that you can return it in a few days for a full refund. Some may do that for you. You can usually find it cheaper online (newegg.com comes to mind), but being able to put it in & test it & then return it may be easier doing it locally to you.
The type of memory you need is: 1GB PC2-4200 DDR2 Memory
Hopefully the memoery problem is the issue (which by the way, removing it from your PC will not harm anything you have on your computer, data wise. Just make sure you turn it off & unplug it first!
That is about all I can come up with as far as solving your issue. Perhaps someone else can chime in if I have missed something.
Edited by stimuli, 24 June 2008 - 04:01 PM.
#7
Posted 24 June 2008 - 04:03 PM
#8
Posted 28 October 2010 - 11:48 AM
ptg540x0059080a90c2700 [s/no]
90804927627 [snid]
is just shuting off when it wants to i just formated the hard drive to see if it was the problem but that was not it cause it just have the basice now with all the up grades and it is still shuting down any time it wants to help
#9
Posted 28 October 2010 - 12:16 PM
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
Thanks to Broni for the instructions
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
#10
Posted 29 October 2010 - 07:27 AM
my gateway dx4800-05e [model]
ptg540x0059080a90c2700 [s/no]
90804927627 [snid]
is just shuting off when it wants to i just formated the hard drive to see if it was the problem but that was not it cause it just have the basice now with all the up grades and it is still shuting down any time it wants to help
moonwillow You need to start your own post/topic. You are piggybacking off this one and it will get real confusing for everyone concerned.
stacy1984. Lets get some more info on the computer to see what we can figure out. Sometimes what the specs say are not what is in the computer.
Download and install PC Wizard 2010
Run the program and it will analyze your computer and then display the results.
In the upper left hand corner click on the floppy icon.
You will get a save as screen.
Change the range bullet "only this selection" to be "selected category".
Make sure that text is selected for format.
Click on ok and you will be given a spot to save it to.
Attach it to your response.
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