[macaw1]

My other laptop crashed and had to be replaced...iTunes and the store worked great there. Now, I cannot access the iTunes store at all...I get a message that states "could not connect, timed out". I have literally spent over 18 hours either troubleshooting on the net, deleting applications and programs, and another 7 hours on the phone with Apple and my ISP. NOTHING is working...I mean nothing. I no longer have a firewall, no longer have Norton. Can someone please help me before I put the computer in the trash!! Thanks!

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macaw1
Hello and welcome to geekstogo.

What have you done to fix this issue?

[anzenketh]

macaw1
Hello and welcome to geekstogo.

What have you done to fix this issue?

[cmsu34]

Hi I'm having the same issues. I've tried:

-turning off the windows firewall
-uninstalling AVG
-uninstalling itunes
-re-installing itunes
-changed the "host" drive to "backup-host"
-Go to itunes. By default, it installs to c:\program files\itunes. (the shortcut link will not work).
Right click on the file, and go to properties.
Click on the compatiblity tab.
Click on the checkbox for run this program in compatiblity mode for:. By default it will go to Windows XP (Service Pack 2). That is fine.
Click ok, and then run Itunes. That allowed us to access the Itunes store.
-Open up the "Internet Options" control panel
Click on the "Connections" tab
Click "LAN Settings"
Uncheck all of the boxes

I'm stuck please help!!!!!