i'd be most appreciative if anyone could offer ANY advice to me on this matter. i have tried everything i can think of, but to no avail - so i guessed it was time to ask the opinions of the informed minority, such as yourselves
anyways, on with the problem:
i have been attempting to rectify a problem that a friend of mine has had with her acer laptop (3003WLMi i think). Basically what happens is the computer starts up, the desktop loads (so it's getting quite far into the whole process!) but then after loading a few systray items the mouse movements become VERY jerky. The mouse just gets worse and worse until it completely stops responding to movements, and then the system just hangs frozen. There is still signs of life after the freeze - the HDD is still being accessed so it has not completely frozen (plus if you KEEP moving the mouse despite it being unresponsive, very occassionally it will respond for about half a second).
so there is the problem, now i will describe what i have done myself in an attempt to rectify this.
first off i tried booting in safe mode to see if that would work - and it did! works fine every time in safe mode. i then ran checkdsk to ensure that there were no bad sectors on the HDD, but this proved a fruitless effort. I then thought that maybe it was something to do with a particular start up item. so i disabled all non-essential process start ups (and non-essential services in the later iteration of this trial and error process), but this didn't help either. i thought maybe then, that the system may be infected with some kind of malicious software (as there was no working anti-virus installed). so i downloaded AVG 8.0 and attempted to install (in safe mode, since that is the only access i could get to the system) but AVG does not like the idea of installing in safe mode!
i have now hit a brick wall and cannot think of what else to do. any help would be much appreciated. if you need ANY more information i will endeavour to get it back to you as quick as possible!
Edited by mr. nicksta, 30 June 2008 - 05:58 AM.