Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows automatic update switches off on each reboot

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Hi experts,
I am running XP tablet and have noticed recently that each time i switch on the computer the red balloon comes up stating automatic windows updates are switched off. When i try to switch them back on i get an error so when i try to enable it through services.msc it won't start or does start and then reverts back to off after the next reboot. I have run malwarebyte's Anti-malware software and have included the log below. When i ran SUPERAntiSpyware previously after fixing the errors the \pc would not boot up so i have not included that this time.
I tried to used the PANDA online scan but my avast virus checker aborted the installation because it found WIN32:CTX?
I have attached the HIJACK THIS log and Malwarebytes='s log. I look forward to your advice.

Thanks in advance.

Malwarebytes' Anti-Malware 1.19
Database version: 910
Windows 5.1.2600 Service Pack 3

14:16:20 01/07/2008
mbam-log-7-1-2008 (14-16-20).txt

Scan type: Quick Scan
Objects scanned: 42360
Time elapsed: 5 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 10
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\efcBsQHB.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00a89c01-8b04-4818-99b4-f59caea7e1e2} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{00a89c01-8b04-4818-99b4-f59caea7e1e2} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingB2395 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingD5383 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingA2582 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingC4390 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingB9267 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingD9536 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingA609 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\SpybotDeletingC2299 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\b8592b6a (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BMbb6a18f6 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo) -> Data: c:\windows\system32\efcbsqhb -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\efcbsqhb -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\efcBsQHB.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\BHQsBcfe.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\BHQsBcfe.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\efcBsQHB.dll_old (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:37:46, on 01/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\HPQ\Q Menu\QICON.EXE
C:\Program Files\HPQ\Q Menu\CpqMcSrV.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\m jamshad\My Documents\AVG\hijackthis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {ACED1C9F-2718-4512-9F69-F4E28C1F484F} - C:\WINDOWS\system32\ddcbxWpm.dll (file missing)
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\2.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Q Menu] C:\Program Files\HPQ\Q Menu\QICON.EXE -QICON
O4 - HKLM\..\Run: [hpqMcSrv] "C:\Program Files\HPQ\Q Menu\CpqMcSrV.exe" /Start
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZDLM.exe /hide
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1214616681654
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.h...ctDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1214616670858
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: ddcbxWpm - ddcbxWpm.dll (file missing)
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PC Angel (PCA) - Unknown owner - C:\WINDOWS\TEMP\UPDATE\SMINST\PCAngel.exe (file missing)
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

End of file - 10558 bytes

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Reader 8.1.2
Agere Systems AC'97 Modem
avast! Antivirus
HijackThis 2.0.2
HP Backup and Recovery Manager Installer
HP BatteryCheck 1.00 A7
HP BIOS Configuration for ProtectTools 1.00 F1
HP Compaq tc4200 Tablet PC Tour
HP Credential Manager for ProtectTools
HP Embedded Security for ProtectTools
HP Help and Support
HP Integrated Module with Bluetooth wireless technology
HP Notebook Accessories Product Tour
HP Product Detection
HP ProtectTools Security Manager 2.00 D3
HP Quick Launch Buttons 6.30 J1
HP Smart Card Security for ProtectTools 5.00 D4
HP Wireless Assistant 2.00 C1
Intel® Graphics Media Accelerator Driver for Mobile
Intel® PROSet/Wireless Software
InterVideo DVD Check
InterVideo WinDVD
Malwarebytes' Anti-Malware
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Panda ActiveScan 2.0
Q Menu 3.00 D1
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Tablet PC Tutorials for Microsoft Windows XP SP2
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Windows XP (KB942763)
Wacom Pen Driver 2.7
Windows Internet Explorer 7
Windows XP Service Pack 3
Zinio Reader
ZoneAlarm Spy Blocker
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP