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black lines on photos


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#1
willisbenson

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My printer is making even black lines on my photos. Not every one, but most of them. Help
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#2
dsenette

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have you tried cleaning the printer? what kind of printer is it? tried a new ink cartridge yet?
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#3
willisbenson

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HP Photosmart 8400. All three cartridges are new. The first few prints from these cartridges were fine. Using HP ink. Ran the service program for print heads. This happened a few months ago and stoped by itself. I hope it does this time
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#4
cmpm

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Check the home page support for this problem.
Seems I remember a similar thing with a printer I had.
It was simply a setting that needed changed.
The right paper setting for the paper used.
Something like that.

Or it could be a bad print head or cartridge.
Hard to say.

Edited by cmpm, 07 July 2008 - 02:48 PM.

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#5
cmpm

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found this if it helps any...

D) Black Lines
Do you have a document feeder? Clean the thin glass next to the larger glass. This is the glass your paper passes when using the document feeder.
Drum unit, drum blade or fuser roller could be worn. DO NOT ATTEMPT TO CLEAN THESE YOURSELF! Contact your service company.
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#6
matofthemint

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Make sure the foto you are printing has an even number for the dpi - printers in general, and HP in particular don't like decimals in the dpi. This will cause lines to be printed.
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