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Spyware MAybe?


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#1
Picky

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I have a friend that has dialup and that is all that is available for him. He called and said that he had a pop in his mail program at NETZERO and it would not go away. He bought the pc over my house so I could do some updates on my high speed net. The weird thing is that as long as I access his mail at Netzero on broadband I do not get the pop up message. If I use dial up and access his mail then I do get the message. Here is the message (" The current webpage is trying to open a site on your internet. Do you want to allow this? Yes-No. Current site: Webmailb.netzero.net Intranet site: cyclops.prod.untd.com”) and it don't matter if you close it, say yes or no it comes right back. I have scanned with hijack this and four other programs and can't find anything on this PC. I have goggled Cyclops and can’t find a hit. I have tried to go to cyclops.prod.untd.com and it won’t go to it. The strange thing is it only happens while on dial up in the mail program. Any help would be appreciated. Picky
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#2
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Follow up on my Maybe spyware. I found out it is a security warning to let a ad banner load up on netzero. Every time I click on a different email and it changes pages a new banner wants to open and will ask permission everytime. I have not found were to turn that off.
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#3
wizzy2k5

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Hello Picky and welcome to Geeks To Go

To rule out any spyware issue I reccomend for you to head to our malware removal forum which is here also before you post a log please read this post here
We are unable to assist with any form of malware removal in this forum, please post your problem in the malware forum where our experts will be more than happy to assist you.

You may want to also take a look at the list of Anti-Virus and Anti Spyware tools which are here

Regards
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#4
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Thanks, I just fixed the problem, The user had the security setting as low as it would go, I raised it to medium and the security pop up no longer comes back. Thanks
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