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Help Virus no desktop and no task manager [CLOSED]


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#1
blaircroft

blaircroft

    Member

  • Member
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  • 10 posts
yesterday my AntiVir detected 3 trojans upon deleteing them my desktop and task manager was disabled everytime i restart my computer and advertisments pop up for PCPrivacyCleaner

TR/Crypt.XPACK.Gen [Trojan] C:\Documents and Settings\HP_Administrator\Local\Settings\Temp\vistasp1.exe

TR\Rootkit.Gen [Trojan] C:\Windows\system32\drivers\Clbdriver.sys

TR/Crypt.XPACK.Gen [Trojan] C:Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\5X8FPKE4\Scan[1].exe
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#2
Mike

Mike

    Malware Monger

  • Retired Staff
  • 2,745 posts
Hi there,

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).

Then,

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
Note:These logs may be too large to post in one reply, if so, please post extra.txt in a seperate reply.
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#3
Mike

Mike

    Malware Monger

  • Retired Staff
  • 2,745 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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