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genuine windows validation problem


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#1
ABS2008

ABS2008

    New Member

  • Member
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I recently had some virus problems which was trojan-downloaders and ever since then the genuine windows validation icon sits on the toolbar and says its unable to complete genuine windows validation. I bought windows from walmart so its not a copy. I cant figure out how to get it to work so I can validate my windows software.

Also, when I go to control panel>system
it says
registered to:
valued gateway client
gateway
VIRUS ALERT!

the virus alert thing also showed up on my time stamp in the corner, I managed to remove it from there but I dont know how to change it on the registered information. Any suggestions would be greatly appreciated!
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#2
Rorschach112

Rorschach112

    Ralphie

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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