This problem exists on two separate computers using both IE and Firefox browsers. In the beginning, the problems started on the desktop using IE7 and Firefox 18.104.22.168. On the laptop, everything worked using Ubuntu 7.10 w/ Firefox 22.214.171.124. Following upgrade to Ubuntu 8.04 and Firefox 3.0, the problem popped up on the laptop also. In an attempt to troubleshoot the problem, ran the online apps on an older computer using Windows 98SE and everything worked perfectly. Comparing setup of both IE and Firefox on all three computers showed no differences in the way they were configured.
All are set to accept cookies and allow popups from the sites in question; Java, flashplayer, shockwave, and quicktime are all latest versions; none of which seem to have any impact on the problem. The desktop was destructively restored to its original configuration and all other applications were downloaded in an attempt to correct the problem but even that failed. This also left IE6 installed.
This has led to other problems on the desktop - other game sites will freeze and/or stop functioning when trying to load games, or in some instances clicking on load or starting to play will shut down the browser going back to the desktop with no alert or alarm messages.
I am at my wits end trying to figure this out and hope someone can help me figure it out. My wife is disabled and this is her main source of entertainment. She gets really upset when things go wrong and you can imagine where it goes from there.
The desktop is a Compaq Presario, AMD64 2800+, 1 Gb ram, 200 Gb HD, using Sunbelt Kerio Personal firewall, Avast v4 Free, SuperAntispyware and Spywareblaster.
The laptop is a Toshiba Satellite, P4, 512 Mb ram, 120 Gb HD, dual booting Windows XP Home SP2 running Comodo Firewall and AV, Spywareblaster, and Adaware2007; and Ubuntu 8.04. Windows has been a major pain and constantly has problems only solved by reload so is seldom used.
Thanks in advance and anxiously awaiting any assistance and/or guidance.