[ashish]

I installed Power Video Converter but it didn't start.

whenever i start the following error is returned :

The instruction at "0x01094970" referenced memory at "0x00000000". The memory
could not be "read".

Click OK to terminate
Cancel to debug.....


Similar type of problem occurs sometimes with AVAST antivirus when i shutdown.
The difference is only instead of "could not read" the following eroor occurs "could not write"


Pls help.


Logfile of HijackThis v1.99.1
Scan saved at 12:11:53 AM, on 4/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Opera7\opera.exe
C:\Program Files\FlashGet\flashget.exe
C:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\fgiebar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FLASHGET\flashget.exe
O18 - Protocol: ebk - {1E411CE8-FE8B-4973-B8E0-6EA2CC3C6B06} - C:\WINDOWS\System32\ebkp.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

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This is the first time i haven't got any reply in so long time.

Any ways, now the problem is getting larger.

Now the similar error occurs randomly with some programs.

sometimes even while shutdowning the error occurs.

the common programs that often return the error are
1) Super Utilities,
2) Avast antivirus
3) Power video converter



And there is also other problem.
i tried to run Ramtest but following error occured

16 bit MS-DOS Subsystem
C:\WINDOWS\System32\cmd.exe
C:\windows\subsystem\autoexec.nt. the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.



Pls help

[ashish]

This is the first time i haven't got any reply in so long time.

Any ways, now the problem is getting larger.

Now the similar error occurs randomly with some programs.

sometimes even while shutdowning the error occurs.

the common programs that often return the error are
1) Super Utilities,
2) Avast antivirus
3) Power video converter



And there is also other problem.
i tried to run Ramtest but following error occured

16 bit MS-DOS Subsystem
C:\WINDOWS\System32\cmd.exe
C:\windows\subsystem\autoexec.nt. the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.



Pls help

[timetowaste]

How old is your hard drive?
Have you been having any I/O problems as well?

[ashish]

My hard drive is Seagate 8.4 GB almost 4 years old.

Does it seem to be hard drive problem or RAM problem

[gerryf]

This is the first time i haven't got any reply in so long time.

Any ways, now the problem is getting larger.

Now the similar error occurs randomly  with some programs.

sometimes even while shutdowning the error occurs.

the common programs that often return the error are
1) Super Utilities,
2) Avast antivirus
3) Power video converter
And there is also other problem.
i tried to run Ramtest but following error occured

16 bit MS-DOS Subsystem
C:\WINDOWS\System32\cmd.exe
C:\windows\subsystem\autoexec.nt. the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application.
Pls help

For 16-bit issue

Download the xp-fix from the following page:

windows xp 16-bit subsystem error

[gerryf]

For the other issue, do indeed check the memory with a memory tester -- consider memtest86+ (google it), which you can run without windows

How much memory do you have? What kind and how many sticks? A mix of different brands? Did you add memory? Did you set the memory timings to aggressively?

It is a memory problem, though it may not be a hardware problem (bad memory)...windows is telling you that it look at a certain address, expecting to find something, but what it was looking for was not there.

It could be bad RAM, but it could also be a poorly written program, or a corrupt system file.

If memory tests OK, (and this is no guarantee, since I've had bad sticks that pass every test with flying colors, but still cause crashes), do the following

Log in safe mode and see if the problem persists.

If not, HAVE YOUR WINDOWS DISK HANDY and
Start->Run, type
sfc /scannow

Let windows replace problem files it dedects.

-----------------------------------
Could be a third party program running at start up

Start, click Run, type
msconfig

On the General tab, click "Selective Startup", and then clear all of the
subsequent check boxes.

Note: You will not be able to clear the "Use Original BOOT.INI" check box. In fact, do not touch boot.ini file....no no no... leave it alone or you will

Click OK, and then click reboot

Does the problem persist? Do what you were doing before, running those programs. If the error does not occur,
Start > Run, type
msconfig

Start with the first available check box (it will be "Process System.ini File"), check it, then restart the computer. Does the problem recur?

Select each check box one at a time, and restart the computer as prompted until
the problem is reproduced.

Once the problem reappears, report the setting you just restored

-----------------------------------------
Just in case I forget to mention it...when we're all done, click

Start > Run, type
msconfig

On the General tab, click "Normal Startup - load all device drivers and
services".

Click OK. Reboot

[ashish]

i tested my ram and it was OK.

Then i uninstalled a program "Super Utilities" which getting the most errors , before trying ur suggestion.

Since the uninstall i haven't got any problems.

Thanks for ur help