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Trojan - Hook Load DLL Error - Hijack Log File help [RESOLVED]


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#16
Mike

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I changed my mind lol, I would still like one more scan... something is bugging me.

Please download Runscanner to your desktop and run it.
  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file "Mylog" and save it to your desktop. You will see the .run file on your desktop. Upload that file here.
To attach a file, do the following:* Click Add Reply
* Under the reply panel is the Attachments Panel
* Browse for the attachment file you want to upload, then click the green Upload button
* Once it has uploaded, click the Manage Current Attachments drop down box
* Click on Posted Image to insert the attachment into your post

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#17
lswallie

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My Log File .run

Attached Files


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#18
Mike

Mike

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Still looks clean to me, I'm going to have to say this is a tech problem rather than a malware problem.

please download OTCleanIt.
  • Save it to your desktop.
  • Double Click on OTCleanIt.exe, a window will appear.
  • Please press the CleanUp! Button.
This will remove the tools we used during the process of cleaning your computer.

Runscanner needs to be removed manually.

Please follow this to flush your restore points - http://www.mydigital...-windows-vista/
Afterwards re-enable System restore.

Now that your are clean, you'll want to stay that way.

Some important things that you should keep in mind in order to protect yourself:
  • Use common sense. This is the big one! Don't download programs from suspicious sites and be careful where you browse.
    Things you can do to avoid downloading bad programs:
    • Google the program. Read reviews and opinions from other people on the internet, if you dont see any reports of foul play - then there more than likely is none.
    • Stay away from Cracks! However luring the thought of free software can be it's not worth the hassle and potential danger of getting infected.
    • Download the program directly from the website of the developer - then you can be certain you haven't downloaded a bogus copy.
    • Read the EULA (End User License Agreement) - Find out exactly what you are downloading. A good tool to aid you in this would be EULAyzer.
  • Keep your programs updated! Software developers update their programs to patch possible security risks. Do a scan once in a while for outdated programs using Secunia's Software Inspector
  • Keep your protection programs up to date! No matter how good your Antivirus or Antispyware program is, without an updated set of definitions it will do you no good against the new infections. If you run a free program make sure to update them at least once a week.
  • Make sure that windows updates is enabled. Keeping your system up to date is a must - to turn on automatic updates take a look at this article by Microsoft.
I have listed two programs to boost your security while using no resources.
  • SpywareBlaster Take a look at the tutorial here.
  • ZonedOut Adds thousands of websites to your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Also consider using an alternative web browser. Two big named ones, both far superior to Internet Explorer in terms of security and performance, would be Firefox and Opera.

Make a habit of scanning your computer for viruses every week or so and backing up important files regularly.

Please also read Expert Tony Klein's excellent article: How I got Infected in the First Place

Please post back and tell me if everything is OK, so that I may mark this thread as Resolved.
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#19
lswallie

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Ok, thanks for all your help!
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#20
Mike

Mike

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Thanks for posting back :)

You take care and have a great day still!

Mike
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#21
Mike

Mike

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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