I've tried the usual techniques, and nothing works.
Attempting to boot from the XP install disk results in another blue screen near the end of the startup -
"A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time....(etc.)
*** STOP: 0x0000006F (0xc0000020, 0x00000000, 0x00000000, 0x00000000)"
Is there anything I can do at this point? Is there some software I can buy that will help me out? I'm a mac guy, but this is our family PC.
The error happened when I initiated the Windows repair tool or whatever it's called. Explorer has been a problem (often crashing) and I was hoping naively that a Windows tool would fix a Windows application. Frankly I'm stunned that this tool would bring the computer to it's knees.