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Need help [RESOLVED]


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#1
Shawn_Evans

Shawn_Evans

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I found several files that look like HTML files but show as .jpg that I cannot delete. I need to get these off my pc and stat. Its a work PC. They have no file location only MY COMPUTER. What should I do.??
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#2
andrewuk

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this does not sound like a malware (viruses, trojans, spyware, adware etc) problem. in addition, your work IT department/staff should be able to help you.

if you believe it is a malware problem then:

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
otherwise, let me know and i can close this thread.

andrewuk
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#3
Shawn_Evans

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I got em.. It was a history folder. They are gone.. But thank you again for the reponse.
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#4
andrewuk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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