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InstallService.exe?


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#1
Katherinne

Katherinne

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I have two machines that have the installservice.exe prompt window opening at startup and after waking up from sleep mode. How do I get rid of this?

The first machine that contracted it was my laptop -- I was getting ready to wipe it again as soon as I found my disk again. Will this work? Or do I need to remove it then wipe?

The second machine that started showing it was the desktop that I am currently on. I followed bleepingcomputer.com's guide for combo fix, and the log is at the end of this post.

If anyone can help me it would be appreciated!

Also, if this is the wrong thread, please forgive me. When I searched combofix log, this was the one that popped up the most.

Thanks,
~Kat

ComboFix 08-07-27.5 - HP_Administrator 2008-07-27 19:09:26.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.402 [GMT -4:00]
Running from: C:\Documents and Settings\HP_Administrator\Desktop\ComboFix.exe
* Created a new restore point
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\Documents and Settings\Default User\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
C:\Documents and Settings\HP_Administrator\Application Data\macromedia\Flash Player\#SharedObjects\VLGYQL6D\interclick.com
C:\Documents and Settings\HP_Administrator\Application Data\macromedia\Flash Player\#SharedObjects\VLGYQL6D\interclick.com\ud.sol
C:\Documents and Settings\HP_Administrator\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Documents and Settings\HP_Administrator\Application Data\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows Media\10.0\WMSDKNSD.XML
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2008-06-27 to 2008-07-27 )))))))))))))))))))))))))))))))
.

2008-07-10 20:28 . 2008-07-10 20:28 <DIR> d-------- C:\WINDOWS\$SQLUninstallSQL2000-KB948110-v8.00.2050-x86-ENU$
2008-07-03 16:37 . 2008-07-03 16:37 <DIR> d-------- C:\Documents and Settings\HP_Administrator\Application Data\Nexon
2008-07-03 16:30 . 2008-07-03 16:30 <DIR> d-------- C:\Nexon
2008-07-02 12:26 . 2008-07-02 12:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Tablet

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-21 20:29 --------- d-----w C:\Program Files\Apophysis 2.0
2008-07-02 16:26 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\mswsock.dll
2008-06-20 17:41 245,248 ----a-w C:\WINDOWS\system32\dllcache\mswsock.dll
2008-06-20 17:41 148,992 ----a-w C:\WINDOWS\system32\dllcache\dnsapi.dll
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\dllcache\tcpip.sys
2008-06-20 10:45 360,320 ------w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\dllcache\afd.sys
2008-06-20 10:44 138,368 ------w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\dllcache\tcpip6.sys
2008-06-20 09:52 225,920 ------w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\drivers\bthport.sys
2008-06-13 13:10 272,128 ------w C:\WINDOWS\system32\dllcache\bthport.sys
2008-06-09 23:00 --------- d-----w C:\Program Files\Mozilla Thunderbird
2008-05-16 00:29 73,216 ----a-w C:\WINDOWS\ST6UNST.EXE
2008-05-16 00:29 249,856 ------w C:\WINDOWS\Setup1.exe
2008-05-08 12:28 202,752 ------w C:\WINDOWS\system32\dllcache\rmcast.sys
2008-05-07 04:55 1,288,192 ----a-w C:\WINDOWS\system32\quartz.dll
2008-05-07 04:55 1,288,192 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2008-02-23 20:20 1,554 ----a-w C:\Documents and Settings\HP_Administrator\Application Data\wklnhst.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 00:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 19:24 1694208]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-19 06:57 68856]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" [2007-01-19 13:49 4670968]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-30 00:01 67584]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 02:35 49152]
"DISCover"="C:\Program Files\DISC\DISCover.exe" [2006-03-16 05:12 1077248]
"DiscUpdateManager"="C:\Program Files\DISC\DiscUpdMgr.exe" [2006-03-16 05:11 61440]
"DMAScheduler"="c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-03-20 12:05 90112]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2005-07-23 01:14 237568]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 01:34 249856]
"Reminder"="C:\Windows\Creator\Remind_XP.exe" [2004-12-14 05:23 663552]
"Motive SmartBridge"="C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe" [2004-11-09 10:32 393216]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" [2006-10-12 04:10 49263]
"F-Secure Manager"="C:\Program Files\F-Secure\Common\FSM32.EXE" [2005-10-25 21:51 122929]
"F-Secure TNB"="C:\Program Files\F-Secure\TNB\TNBUtil.exe" [2004-05-27 04:57 684032]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-11-06 18:35 155648]
"TomTomHOME.exe"="C:\Program Files\TomTom HOME\TomTomHOME.exe" [2007-03-14 16:52 3770024]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09 63712]
"googletalk"="C:\Program Files\Google\Google Talk\googletalk.exe" [2007-01-01 17:22 3739648]
"Acrobat Assistant 8.0"="C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2007-05-10 23:46 624248]
"RTHDCPL"="RTHDCPL.EXE" [2006-03-08 07:54 16010240 C:\WINDOWS\RTHDCPL.EXE]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 02:19 77312 C:\WINDOWS\arpwrmsg.exe]
"MacrokeyManager"="WTMKM.exe" [2007-05-29 08:55 1969824 C:\WINDOWS\system32\WTMKM.exe]

C:\Documents and Settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - C:\hp\bin\CLOAKER.EXE [2006-07-06 02:54:39 27136]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 23:05:26 29696]
ALLTEL DSL Check-up Center.lnk - C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe [2006-09-16 18:45:01 217088]
F-Secure Automatic Update.lnk - C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe [2006-09-16 19:13:10 32807]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-12-15 21:40:44 282624]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2006-06-02 05:29:26 180224]
KODAK Software Updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 15:12:08 16423]
Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-05-03 23:07:32 81920]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"C:\\Program Files\\DISC\\DISCover.exe"=
"C:\\Program Files\\DISC\\DiscStreamHub.exe"=
"C:\\Program Files\\DISC\\myFTP.exe"=
"C:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"C:\\Program Files\\F-Secure\\BackWeb\\7681197\\program\\F-Secure Automatic Update.exe"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Autodesk\\3dsMax8\\3dsmax.exe"=
"C:\\Program Files\\Autodesk\\backburner\\monitor.exe"=
"C:\\Program Files\\Autodesk\\backburner\\manager.exe"=
"C:\\Program Files\\Autodesk\\backburner\\server.exe"=
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"=

R0 FSFW;F-Secure Firewall Driver;C:\WINDOWS\system32\drivers\fsdfw.sys [2005-10-31 06:01]
R2 BackWeb Plug-in - 7681197;F-Secure Automatic Update;C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE [2006-09-16 19:13]
R2 F-Secure Filter;F-Secure File System Filter;C:\Program Files\F-Secure\Anti-Virus\Win2K\FSfilter.sys [2005-08-19 09:37]
R2 F-Secure Gatekeeper;F-Secure Gatekeeper;C:\Program Files\F-Secure\Anti-Virus\Win2K\FSgk.sys [2005-10-06 10:30]
R2 F-Secure Recognizer;F-Secure File System Recognizer;C:\Program Files\F-Secure\Anti-Virus\Win2K\FSrec.sys [2005-08-19 09:37]
R2 Viewpoint Manager Service;Viewpoint Manager Service;C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 17:38]
R2 WTService;WTService;C:\WINDOWS\system32\atwtusb.exe [2007-05-29 16:40]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\L]
\Shell\AutoRun\command - L:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{808fd704-0c7f-11dc-b403-0016ecbd86be}]
\Shell\AutoRun\command - L:\LaunchU3.exe -a

*Newly Created Service* - CATCHME
*Newly Created Service* - PROCEXP90
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Aim6 - (no file)
HKLM-Run-PCDrProfiler - (no file)


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = www.alltel.net
R0 -: HKCU-Main,Default_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R0 -: HKCU-Main,SearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
R0 -: HKLM-Main,Search Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
R1 -: HKCU-Internet Connection Wizard,ShellNext = hxxp://www.alltel.net/newuser/benefits/
R1 -: HKCU-Internet Settings,ProxyOverride = 127.0.0.1;*.local
R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
O8 -: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 -: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 -: Append to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: Convert link target to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: Convert link target to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: Convert selected links to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 -: Convert selected links to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 -: Convert selection to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: Convert selection to existing PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 -: Convert to Adobe PDF - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 -: E&xport to Microsoft Excel - G:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 -: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 -: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 -: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm

O16 -: Microsoft XML Parser for Java - file://C:\WINDOWS\Java\classes\xmldso.cab
C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-27 19:15:38
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-07-27 19:17:37
ComboFix-quarantined-files.txt 2008-07-27 23:17:05

Pre-Run: 193,701,081,088 bytes free
Post-Run: 194,442,129,408 bytes free

184 --- E O F --- 2008-07-11 00:29:08
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