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cannot scan with any anti-virus software.. Trojan virus? [RESOLVED]


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#16
flirttt

flirttt

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hi LT,

i cannot click accept.

flirttt
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#17
Ltangelic

Ltangelic

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Hey flirttt,

Post has been edited, please relook.

No worries about kaspersky, your logs are clean. :)

1) Cleanup with OTMoveIt2

Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")

* Click on the CleanUp! button
* A list of tool components used in the Cleanup of malware will be downloaded.
* If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
* Click Yes to begin the Cleanup process and remove these components, including this application.
* You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

2) Reset System Restore

  • Right click on "My Computer" and click on "Properties".
  • Go to "System Restore" tab and check "Turn off System Restore on all drives". Click "Yes" at the prompt. (Wait a while for it to finish)
  • Then UNcheck "Turn off System Restore on all drives". Click "Yes" at the prompt. (Wait a while for it to finish)
  • Your System Restore is now turned on.

3) Update Java

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts. A log will appear (JavaRa.log), please post the contents of this log on the forum.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

* You should also have a good firewall. Here are 3 free ones available for personal use:

It is critical to have only ONE firewall and anti virus to protect your system and to keep them updated.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

Please post back telling me if your computer is still having problems.

Edited by Ltangelic, 13 August 2008 - 06:33 AM.

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#18
flirttt

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all seems to be good

however, i encounter freeze/crashes while scaning and when i try deleting system volume information folder _restore folder fifoed(2) or sometimes even trying to open the folder my comp freezes. i was not able to delete the folder fifoed(2) but i manage to rename it system volume info... yet still cannot remove it.

also i couldnt not restore host files using hostxpert with an
ERROR : cannot create file C:\WINDOWS\system32\DRIVERS\ETC\hosts

Edited by flirttt, 14 August 2008 - 07:34 AM.

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#19
Ltangelic

Ltangelic

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Hey,

It seems that your problem is not malware related. Please head over to Windows XP forum and post your problem there. Thanks and sorry for not being able to help you with that.
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#20
flirttt

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thannkss for all your help

take care

flirttt.
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#21
Rorschach112

Rorschach112

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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