[Jacqueline58]

Hello,

I cannot use any webmail. Be it hotmail, MSN, gmail, Skynet (belgian webmail) or Yahoo.
I have taken all the recommended steps and now I'm posting an HJT log.

I have taken all the steps I was recommended to do and the only thing left, is posting an HJT log.
Wich I will do now.

I hope someone can help me )
Jacqueline

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:24:18, on 27/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\TRENDnet\TEW-424UB\SiSWLSvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Apps\ActivBoard\MMKeybd.exe
C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Apps\ActivBoard\OSD.exe
C:\Program Files\TRENDnet\TEW-424UB\TRENDnet.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://be.msn.com/defaultf.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.packardbell.be/center
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O1 - Hosts: 216.239.39.101 desktop.kazaa.com
O1 - Hosts: 216.239.39.101 shop.kazaa.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: (no name) - {C77E900A-FF55-400E-9BAA-E042C8212898} - (no file)
O3 - Toolbar: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [bg0GVoEx] C:\PROGRA~1\qqssuxqq\aAACB8hN.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Update Service] C:\PROGRA~1\FICHIE~1\TEKNUM~1\update.exe /startup
O4 - HKLM\..\Policies\Explorer\Run: [homepage.monitor.exe] C:\Program Files\Media-Codec\isamonitor.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Wireless Configuration Utility HW.32.lnk = ?
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://fr.packardbell.be/center
O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://sc.communitie...t/msnchat42.cab
O16 - DPF: {9B4AA442-9EBF-11D5-8C11-0050DA4957F5} - http://www.cavello.c.../d/4/402/be.exe
O16 - DPF: {C771B05E-E725-4516-97A5-4CE5EB163CFB} - http://www.clitos.com/xxx.exe
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.c...ebio5_0_2_7.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O21 - SSODL: coursings - {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - (no file)
O21 - SSODL: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O21 - SSODL: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)
O22 - SharedTaskScheduler: {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - coursings - (no file)
O22 - SharedTaskScheduler: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O22 - SharedTaskScheduler: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\TRENDnet\TEW-424UB\SiSWLSvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--
End of file - 6221 bytes

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Hi there,

Welcome to GeeksToGo. My name is RatHat, and I will help you get through the process of cleaning the malware from your computer.


OK firstly, I need you to print out each post I make so that you can refer to it while we fix your computer. This is because there will be times when you are unable to be online to read my instructions, and I will want you to do everything very carefully. I also need you to follow my instructions in the order that they are given. If however, you cannot carry out one of them, please continue on with the next and let me know what you were unsuccessful with. Please ensure you turn off word wrap in Notepad. To do this, open Notepad, choose Format, then Un-check Word Wrap. (Word Wrap makes reading your log difficult).

Next, I would like to make sure that you can view hidden files and folders;

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Under the Hidden files and folders heading SELECT Show hidden files and folders.
• UNCHECK the Hide protected operating system files (recommended) option.
• UNCHECK the Hide extensions for known file types option.
• Click Yes to confirm.
• Click OK.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O1 - Hosts: 216.239.39.101 desktop.kazaa.com
O1 - Hosts: 216.239.39.101 shop.kazaa.com
O2 - BHO: (no name) - {C77E900A-FF55-400E-9BAA-E042C8212898} - (no file)
O3 - Toolbar: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)
O4 - HKLM\..\Run: [bg0GVoEx] C:\PROGRA~1\qqssuxqq\aAACB8hN.exe
O4 - HKLM\..\Policies\Explorer\Run: [homepage.monitor.exe] C:\Program Files\Media-Codec\isamonitor.exe
O16 - DPF: {9B4AA442-9EBF-11D5-8C11-0050DA4957F5} - http://www.cavello.c.../d/4/402/be.exe
O16 - DPF: {C771B05E-E725-4516-97A5-4CE5EB163CFB} - http://www.clitos.com/xxx.exe
O21 - SSODL: coursings - {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - (no file)
O21 - SSODL: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O21 - SSODL: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)
O22 - SharedTaskScheduler: {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - coursings - (no file)
O22 - SharedTaskScheduler: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O22 - SharedTaskScheduler: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download SmitfraudFix (by S!Ri) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Double-click OTMoveIt2.exe to run it.

Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Program Files\qqssuxqq\aAACB8hN.exe
C:\Program Files\qqssuxqq
C:\Program Files\Media-Codec


Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.

• Click the red Moveit! button.
• Open Notepad, and copy everything in the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy).
• Save the Notepad file to your Desktop as OTM.txt.
• Close OTMoveIt

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please include the contents of OTM.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, DSS will open two Notepad files: main.txt and extra.txt
• Use Save As to save both Notepad files to your Desktop and post them in your next reply.

Note: A copy of these files can be found in you root drive, usually C:\Deckard\System Scanner\

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please run an online scan with Kaspersky WebScanner. Note: You must use Internet Explorer to run this scan.

Click the Accept button.

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display the results if your system has been infected.
  
  • Now click on the Save Report As Text button:
• Under Save as type, choose Text file (*.txt)
• Save the file to your desktop as Kaspersky.txt
• Copy and paste that information in your next post.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

So in your next reply, please include the following logs:

• The contents of C:\rapport.txt
• The contents of OTM.txt
• The contents of DSS main.txt and extra.txt
• The contents of Kaspersky.txt

Note that you will need to split your reply into two or three posts to ensure all the logs are posted in full.

Regards,
RatHat

[RatHat]

Hi there,

Welcome to GeeksToGo. My name is RatHat, and I will help you get through the process of cleaning the malware from your computer.


OK firstly, I need you to print out each post I make so that you can refer to it while we fix your computer. This is because there will be times when you are unable to be online to read my instructions, and I will want you to do everything very carefully. I also need you to follow my instructions in the order that they are given. If however, you cannot carry out one of them, please continue on with the next and let me know what you were unsuccessful with. Please ensure you turn off word wrap in Notepad. To do this, open Notepad, choose Format, then Un-check Word Wrap. (Word Wrap makes reading your log difficult).

Next, I would like to make sure that you can view hidden files and folders;

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Under the Hidden files and folders heading SELECT Show hidden files and folders.
• UNCHECK the Hide protected operating system files (recommended) option.
• UNCHECK the Hide extensions for known file types option.
• Click Yes to confirm.
• Click OK.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O1 - Hosts: 216.239.39.101 desktop.kazaa.com
O1 - Hosts: 216.239.39.101 shop.kazaa.com
O2 - BHO: (no name) - {C77E900A-FF55-400E-9BAA-E042C8212898} - (no file)
O3 - Toolbar: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)
O4 - HKLM\..\Run: [bg0GVoEx] C:\PROGRA~1\qqssuxqq\aAACB8hN.exe
O4 - HKLM\..\Policies\Explorer\Run: [homepage.monitor.exe] C:\Program Files\Media-Codec\isamonitor.exe
O16 - DPF: {9B4AA442-9EBF-11D5-8C11-0050DA4957F5} - http://www.cavello.c.../d/4/402/be.exe
O16 - DPF: {C771B05E-E725-4516-97A5-4CE5EB163CFB} - http://www.clitos.com/xxx.exe
O21 - SSODL: coursings - {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - (no file)
O21 - SSODL: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O21 - SSODL: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)
O22 - SharedTaskScheduler: {f8d02387-789a-4c0f-a1d8-8a93f33ee4df} - coursings - (no file)
O22 - SharedTaskScheduler: hydrodictyon - {b166be07-30a4-4d38-b781-44528a630706} - (no file)
O22 - SharedTaskScheduler: didymiums - {e6adaaf0-79b2-4cf1-a660-50a0b33991a1} - (no file)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download SmitfraudFix (by S!Ri) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Double-click OTMoveIt2.exe to run it.

Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Program Files\qqssuxqq\aAACB8hN.exe
C:\Program Files\qqssuxqq
C:\Program Files\Media-Codec


Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.

• Click the red Moveit! button.
• Open Notepad, and copy everything in the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy).
• Save the Notepad file to your Desktop as OTM.txt.
• Close OTMoveIt

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please include the contents of OTM.txt in your next reply.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, DSS will open two Notepad files: main.txt and extra.txt
• Use Save As to save both Notepad files to your Desktop and post them in your next reply.

Note: A copy of these files can be found in you root drive, usually C:\Deckard\System Scanner\

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Please run an online scan with Kaspersky WebScanner. Note: You must use Internet Explorer to run this scan.

Click the Accept button.

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display the results if your system has been infected.
  
  • Now click on the Save Report As Text button:
• Under Save as type, choose Text file (*.txt)
• Save the file to your desktop as Kaspersky.txt
• Copy and paste that information in your next post.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

So in your next reply, please include the following logs:

• The contents of C:\rapport.txt
• The contents of OTM.txt
• The contents of DSS main.txt and extra.txt
• The contents of Kaspersky.txt

Note that you will need to split your reply into two or three posts to ensure all the logs are posted in full.

Regards,
RatHat

[RatHat]

Hi there,

Have you been able to carry out any of these fixes yet?

Regards,
RatHat

[RatHat]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.