[purplemartin]

i am having a problem with my usb optical mouse. it works some of the time but sometimes is cutting out, stopping and starting. the red light inside the mouse is shutting off and then coming back on and is making a clunking noise that i get when i plug a usb device into the usb ports when this happens. i have tried a second usb mouse with the same result. i tried plugging into the other usb ports with the same result as well, working for a couple minutes and then shutting off stopping and starting. every once in a while i am getting the message something about the usb device not recognized (i think that is what it said) but not very often. it is mostly just stopping and starting. can someone help me fix so my mouse works properly again?

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Have you tried a different USB port or a USB to PS/2 converter?

[Titan8990]

Have you tried a different USB port or a USB to PS/2 converter?

[hfcg]

Hello,
A usb to ps/2 converter would work, or a powered usb hub.
The light going out indicates a power issue.
What else do you have plugged in to usb ports? Cameras draw a lot of power, as well as other media devices.
Here is an article on usb, and powered usb hubs.

[purplemartin]

yes, i have tried the mice in different usb ports with the same result. i don't have a ps/2 input on my laptop. i don't have anything else plugged into the usb ports. when i do use plug my camera and usb microphone into the usb ports they seem to be working without any noticeable issues from what i can tell, but i do not leave them plugged in when not in use. it is working right now at least but i suspect it is gonna start malfunctioning again. when it happens it is pretty annoying.

Edited by purplemartin, 31 July 2008 - 10:58 AM.

[The Skeptic]

Go to Device Manager and expand "Mice and Other Pointing Devices". Right click the driver that show up and uninstall it. Reboot and let windows find and install the driver.

[purplemartin]

Go to Device Manager and expand "Mice and Other Pointing Devices". Right click the driver that show up and uninstall it. Reboot and let windows find and install the driver.

ok i tried that. it did not resolve the issue.

[Titan8990]

You say this is with a laptop. Is this by chance, only an issue when the laptop is running off battery power?

[purplemartin]

yes it is a laptop. no it is always plugged in i rarely if ever use it on battery power. it is weird that it works some of the time and then other times the mouse stops and starts working.