[BigRusha]

This here is my log. I cannot remove hacktool from my system even with the instructions provided by Norton, which says to boot in safe mode and then remove it. Hacktool, norton says is from an unsupported file and is in a running process. Im not sure if it is a really bad virus and if someone is really trying to get into my system but I do not want it anyway.


Logfile of Advanced WindowsCare 3 Security Analyzer
Scan saved at 11:52:46 AM, on 7/31/2008
Platform: Windows XP (WinNT 5.1)
MSIE: Internet Explorer v7.0 (7.0.5730.11)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Common Files\AOL\1141623327\ee\AOLSoftware.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\Alex\LOCALS~1\Temp\RtkBtMnt.EXE
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\Program Files\IObit\Advanced WindowsCare 3 Beta\AWC.exe
C:\Program Files\Norton AntiVirus\NAVW32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141623327\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe" /m
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O9 - Extra button: - CmdMapping -
O9 - Extra button: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) - http://fpdownload.ma...director/sw.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_05) - http://java.sun.com/...indows-i586.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/...5/aolcdt175.cab
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) - http://java.sun.com/...indows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) - http://java.sun.com/...indows-i586.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: dopewars server (dopewars-server) - Unknown - C:\Program Files\dopewars-1.5.12\dopewars.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

Attached Files

•  Hijack_Analysis_Report.txt   7.27KB   91 downloads

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Hi BigRusha,

Welcome to Geeks To Go,

I'm sorry that we haven't got to you until now, but the forum can get hectic at times.

I am sage5 and I will be helping you with this problem.


We can definitely help you, but first you need to help us.
The first step in this process is to apply Service Pack 1a for Windows XP.
Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click Here
Apply the update, reboot, and post a fresh Hijack This log.

Cheers,

sage5

[sage5]

Hi BigRusha,

Welcome to Geeks To Go,

I'm sorry that we haven't got to you until now, but the forum can get hectic at times.

I am sage5 and I will be helping you with this problem.


We can definitely help you, but first you need to help us.
The first step in this process is to apply Service Pack 1a for Windows XP.
Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click Here
Apply the update, reboot, and post a fresh Hijack This log.

Cheers,

sage5

[BigRusha]

HI,

I went to windows update, I am fairly certain that I have this service pack 1. I tried to d/l the service pack 1a that you suggested but the windows update would not allow me to update it because it said I had the newer version of it. So what next?

[sage5]

Hi BigRusha,

Please download the following & save to your Desktop:
Deckard's System Scanner
OTMoveIt2 by OldTimer.

Get a copy of HijackThis

• Please download the latest version of HijackThis
• Choose to Save to disk.
• In the Save window, browse to C:\Program Files, and click on the Create a new folder button.
• Name the new folder HijackThis or HJT
• Save the dowload to this folder.

Run HijackThis.

• Click the Do a system scan only button.
• Check the boxes for the all the entries listed below:

O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) - http://fpdownload.ma...director/sw.cab
O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/...5/aolcdt175.cab

• Now close all windows other than HijackThis and click Fix Checked.
• Close HijackThis.

Run OTMoveIt2:

• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  

  [kill explorer]
  C:\DOCUME~1\Alex\LOCALS~1\Temp\RtkBtMnt.EXE
  [start explorer]

• Return to OTMoveIt, right click on the Paste list of Files/Folders to be moved window (under the Yellow bar) and choose Paste.
• Make sure that there is a tick next to Unregister Dll's and OCX's
• Click the red Moveit! button.
• Open Notepad
• Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy).
• Paste the text into the Notepad file, click in the window and press Ctrl + V.
• Click "Exit" to close OTMoveIt.
• Save the text file as C:\otmove.txt

(If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.)



Run Deckard's System Scanner:

• Close all other windows before proceeding.
• Double click on the dss.exe file on your Desktop and follow the prompts.
• Scans will run, and 2 text files will open in Notepad.
• Close both of the text files.

These files are C:\Deckard\System Scanner\main.txt & extra.txt.
I will need you to copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of

• main.txt
• extra.txt
• C:\otmove.txt

in your next reply.

[BigRusha]

main.txt:

Deckard's System Scanner v20071014.68
Run by Alex on 2008-08-06 12:33:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------



-- Last 5 Restore Point(s) --
40: 2008-08-06 16:14:39 UTC - RP590 - Deckard's System Scanner Restore Point
39: 2008-08-06 01:16:39 UTC - RP589 - System Checkpoint
38: 2008-08-05 01:00:45 UTC - RP588 - Advanced WindowsCare RestorePoint
37: 2008-08-04 19:12:37 UTC - RP587 - System Checkpoint
36: 2008-08-03 18:37:49 UTC - RP586 - System Checkpoint


-- First Restore Point --
1: 2008-06-15 21:25:32 UTC - RP551 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 76% (more than 75%).
Total Physical Memory: 447 MiB (512 MiB recommended).


-- HijackThis (run as Alex.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:17 PM, on 8/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Common Files\AOL\1141623327\ee\AOLSoftware.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AOL 9.1\waol.exe
C:\DOCUME~1\Alex\LOCALS~1\Temp\RtkBtMnt.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\Alex\Desktop\dss.exe
C:\DOCUME~1\Alex\Desktop\Alex.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141623327\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe" /m
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKCU\..\Run: [Advanced WindowsCare 3] "C:\Program Files\IObit\Advanced WindowsCare 3 Beta\AWC.exe" /startup
O4 - HKCU\..\Run: [SmartRAM] "C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe" /m
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: dopewars server (dopewars-server) - Unknown owner - C:\Program Files\dopewars-1.5.12\dopewars.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 8322 bytes

-- HijackThis Fixed Entries (C:\DOCUME~1\Alex\Desktop\backups\) ----------------

backup-20080806-122856-254 O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.m...ash/swflash.cab
backup-20080806-122858-319 O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/...5/aolcdt175.cab

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 UBHelper - c:\windows\system32\drivers\ubhelper.sys
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
R3 NTIDrvr (Upper Class Filter Driver) - c:\windows\system32\drivers\ntidrvr.sys <Not Verified; NewTech Infosystems, Inc.; >

S3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>
S3 TVICHW32 - c:\windows\system32\drivers\tvichw32.sys <Not Verified; EnTech Taiwan; TVicHW32 Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 anbmService (Notebook Manager Service) - c:\acer\emanager\anbmserv.exe <Not Verified; OSA Technologies Inc.; Acer eManager for Notebook>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>

S3 dopewars-server (dopewars server) - c:\program files\dopewars-1.5.12\dopewars.exe -n


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-08-05 20:58:16 410 --a------ C:\WINDOWS\Tasks\AWC Update.job
2008-08-04 20:00:34 554 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Alex.job


-- Files created between 2008-07-06 and 2008-08-06 -----------------------------

2008-08-03 02:34:16 0 dr-h----- C:\Documents and Settings\Alex\Recent
2008-07-30 23:31:00 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-07-30 22:08:14 0 d--hs---- C:\FOUND.000
2008-07-22 20:29:08 0 d-------- C:\Program Files\iPod
2008-07-22 20:28:52 0 d-------- C:\Program Files\iTunes
2008-07-22 20:27:18 0 d-------- C:\Program Files\Bonjour
2008-07-09 14:25:11 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-07-09 13:54:31 0 d-------- C:\Program Files\QuickTime


-- Find3M Report ---------------------------------------------------------------

2008-07-03 01:48:20 0 d-------- C:\Documents and Settings\Alex\Application Data\acccore
2008-07-03 01:46:08 0 d-------- C:\Program Files\AIM6
2008-06-18 00:35:30 0 d-------- C:\Documents and Settings\Alex\Application Data\Digital Support


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [10/07/2004 11:44 PM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/07/2004 11:43 PM]
"PCMService"="C:\Program Files\Arcade\PCMService.exe" [03/09/2005 06:59 PM]
"HostManager"="C:\Program Files\Common Files\AOL\1141623327\ee\AOLSoftware.exe" [05/25/2007 01:16 PM]
"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" []
"SmartRAM"="C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe" [07/22/2008 03:42 PM]
"SiS Windows KeyHook"="C:\WINDOWS\system32\keyhook.exe" [03/04/2005 01:13 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/10/2007 12:59 AM]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [02/07/2007 06:39 PM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [01/29/2008 05:38 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [05/27/2008 10:50 AM]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [07/10/2008 09:47 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [07/10/2008 10:51 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"SoundMan"="SOUNDMAN.EXE" [06/21/2006 05:42 AM C:\WINDOWS\soundman.exe]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]
"AOL Fast Start"="C:\Program Files\AOL 9.1\AOL.exe" [03/06/2008 06:12 AM]
"Advanced WindowsCare 3"="C:\Program Files\IObit\Advanced WindowsCare 3 Beta\AWC.exe" [08/04/2008 07:55 PM]
"SmartRAM"="C:\Program Files\IObit\Advanced WindowsCare 3 Beta\Sup_SmartRAM.exe" [07/22/2008 03:42 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"NoDispCPL"=0 (0x0)
"NoDispBackgroundPage"=0 (0x0)
"NoDispSettingsPage"=0 (0x0)
"NoDispScrSavPage"=0 (0x0)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"LinkResolveIgnoreLinkInfo"=0 (0x0)
"NoResolveSearch"=1 (0x1)
"NoResolveTrack"=0 (0x0)
"NoPropertiesMyComputer"=0 (0x0)
"NoViewContextMenu"=0 (0x0)
"NoFileAssociate"=0 (0x0)
"NoFind"=0 (0x0)
"NoRun"=0 (0x0)
"NoClose"=0 (0x0)
"StartMenuLogoff"=0 (0x0)
"NoSMHelp"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"LinkResolveIgnoreLinkInfo"=0 (0x0)
"NoRecentDocsHistory"=1 (0x1)
"ClearRecentDocsOnExit"=0 (0x0)
"HideClock"=0 (0x0)
"NoTrayItemsDisplay"=0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
C:\Program Files\AIM\aim.exe -cnetwait.odl




-- End of Deckard's System Scanner: finished at 2008-08-06 12:35:26 ------------

extra.txt
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Mobile AMD Sempron™ Processor 3000+
Percentage of Memory in Use: 73%
Physical Memory (total/avail): 446.48 MiB / 118.06 MiB
Pagefile Memory (total/avail): 1053.06 MiB / 674.99 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1926.15 MiB

C: is Fixed (FAT32) - 55.88 GiB total, 25.04 GiB free.
D: is CDROM (No Media)
E: is CDROM (No Media)
F: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - IC25N060ATMR04-0 - 55.89 GiB - 1 partition
\PARTITION0 (bootable) - Unknown - 55.89 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton AntiVirus v2007 (Symantec Corporation)
AV: Norton AntiVirus v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\utorrent\\utorrent.exe"="C:\\Program Files\\utorrent\\utorrent.exe:*:Enabled:µTorrent"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:America Online"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\AOL\\1141623327\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1141623327\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialer"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL Connectivity Service"
"C:\\Program Files\\AOL 9.1\\waol.exe"="C:\\Program Files\\AOL 9.1\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL System Information"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL"
"C:\\Program Files\\FrostWire\\FrostWire.exe"="C:\\Program Files\\FrostWire\\FrostWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Common Files\\AOL\\1141623327\\EE\\aim6.exe"="C:\\Program Files\\Common Files\\AOL\\1141623327\\EE\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Alex\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DOUBLEUP
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Alex
LOGONSERVER=\\DOUBLEUP
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;;C:\PROGRA~1\COMMON~1\MUVEET~1\030625;C:\PROGRA~1\COMMON~1\MUVEET~1\030625
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 44 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=2c02
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Alex\LOCALS~1\Temp
TMP=C:\DOCUME~1\Alex\LOCALS~1\Temp
USERDOMAIN=DOUBLEUP
USERNAME=Alex
USERPROFILE=C:\Documents and Settings\Alex
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Alex (admin)


-- Add/Remove Programs ---------------------------------------------------------

-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
-->
--> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
--> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Acer Inc.\Acer English Online Help Creator\Uninst.isu"
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acer eManager for Notebook -->
Acer eManager for Notebook --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{827289F5-B44F-4E49-9993-840741585A62}
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
Adobe Shockwave Player 11 --> C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Advanced WindowsCare 3 Beta --> "C:\Program Files\IObit\Advanced WindowsCare 3 Beta\unins000.exe"
Agere Systems AC'97 Modem --> agrsmdel
AIM 6 --> C:\Program Files\AIM6\uninst.exe
AOL Coach Version 2.0(Build:20041026.5 en) --> C:\Program Files\Common Files\AolCoach\en_en\AolCInUn.exe -lang=en_en -ext=UDP
AOL Spyware Protection --> C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\UNWISE.EXE C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\INSTALL.LOG
AOL Uninstaller (Choose which Products to Remove) --> C:\Program Files\Common Files\AOL\uninstaller.exe
AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support --> MsiExec.exe /I{35B91753-5789-4517-9CF1-2CCE3A8CF4F1}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
Arcade 3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\Setup.exe" -uninstall
AusLogics Disk Defrag --> "C:\Program Files\AusLogics Disk Defrag\unins000.exe"
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Converter --> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
dopewars-1.5.12 --> C:\WINDOWS\bw-uninstall.exe dopewars-1.5.12
FeedDemon --> "C:\Program Files\FeedDemon\unins000.exe"
FeedStation --> "C:\Program Files\FeedStation\unins000.exe"
FrostWire 4.13.5 --> C:\Program Files\FrostWire\Uninstall.exe
HijackThis 2.0.2 --> "C:\Documents and Settings\Alex\Desktop\HijackThis.exe" /uninstall
Internet Worm Protection --> MsiExec.exe /I{2908F0CB-C1D4-447F-97A2-CFC135C9F8D4}
iTunes --> MsiExec.exe /I{EF6C4600-306D-4F6A-A119-C2A877D25B4A}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Mozilla Firefox (2.0.0.1) --> C:\Program Files\Mozilla Firefox\uninstall\uninst.exe
MUPF --> MsiExec.exe /I{17C9D682-B80A-4CBD-B492-498117342049}
Norton AntiVirus --> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton AntiVirus (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{830D8CBD-C668-49e2-A969-C2C2106332E0}_14_3_0_8\{830D8CBD-C668-49e2-A969-C2C2106332E0}.exe" /X
Norton AntiVirus Help --> MsiExec.exe /I{34EEB1F5-E939-40A1-A6BA-957282A4B2C8}
Norton AntiVirus Parent MSI --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton AntiVirus SYMLT MSI --> MsiExec.exe /I{D1FF75E7-DD42-4CFD-B052-20B3FFF4EDB8}
Norton Protection Center --> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
NTI Backup NOW! 4 -->
NTI Backup NOW! 4 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{69CC0647-7F98-4358-AAB6-4F65C0705400} /l1033 BUN4
NTI CD & DVD-Maker -->
NTI CD & DVD-Maker Gold --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{5242A858-AD61-4130-92D4-BDF5087CE562} /l1033 CDM7
NVIDIA Drivers -->
PlayersOnly Poker --> C:\Program Files\PlayersOnly Poker\uninstall.exe
PowerProducer --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B7A0CE06-068E-11D6-97FD-0050BACBF861}\setup.EXE" -uninstall
QuickTime --> MsiExec.exe /I{08CA9554-B5FE-4313-938F-D4A417B81175}
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Realtek AC'97 Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" -l0x9 -removeonly
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
SiS 900 PCI Fast Ethernet Adapter Driver --> C:\WINDOWS\SiS\900\Uninst.exe
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem7.inf
SiSAGP driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DC226AC9-0314-496C-BE6A-B6A132628466}\setup.exe" -l0x9
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Speeditup Free 4.01 --> C:\WINDOWS\iun6002.exe "C:\Program Files\SpeedItUpFree\irunin.ini"
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec --> MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
VideoLAN VLC media player 0.8.4a --> C:\Program Files\VideoLAN\VLC\uninstall.exe
WebFldrs XP -->
Windows Defender Signatures --> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
Xfire (remove only) --> "C:\Program Files\Xfire\uninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type20337 / Error
Event Submitted/Written: 08/06/2008 00:34:37 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type20336 / Error
Event Submitted/Written: 08/06/2008 00:34:37 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: The specified server cannot perform the requested operation.

Event Record #/Type20335 / Error
Event Submitted/Written: 08/06/2008 00:34:36 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download....uthrootseq.txt> with error: This operation returned because the timeout period expired.

Event Record #/Type20330 / Warning
Event Submitted/Written: 08/06/2008 00:23:14 PM
Event ID/Source: 1015 / EvntAgnt
Event Description:
TraceLevel parameter not located in registry;
Default trace level used is 32.

Event Record #/Type20329 / Warning
Event Submitted/Written: 08/06/2008 00:23:14 PM
Event ID/Source: 1003 / EvntAgnt
Event Description:
TraceFileName parameter not located in registry;
Default trace file used is .



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type11421 / Error
Event Submitted/Written: 08/06/2008 00:23:38 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Schedule service.

Event Record #/Type11404 / Error
Event Submitted/Written: 08/06/2008 11:07:17 AM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Symantec Core LC service.

Event Record #/Type11403 / Warning
Event Submitted/Written: 08/06/2008 11:07:15 AM
Event ID/Source: 2504 / Server
Event Description:
The server could not bind to the transport \Device\NetBT_Tcpip_{57B60A92-C7FB-44D2-8779-191C995D690F}.

Event Record #/Type11395 / Warning
Event Submitted/Written: 08/06/2008 00:30:39 AM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type11385 / Warning
Event Submitted/Written: 08/05/2008 01:51:10 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.



-- End of Deckard's System Scanner: finished at 2008-08-06 12:35:26 ------------

otmove.txt

Explorer killed successfully
C:\DOCUME~1\Alex\LOCALS~1\Temp\RtkBtMnt.EXE moved successfully.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08062008_123035

[BigRusha]

My comp is pretty old and veryyyy weak so, sorry bout that.. it's only still running because generally i take care of it well and make sure it runs as optimal as it possibly can.

[sage5]

Those logs look really good.
Are you still getting the Hacktool warning from your Norton's.

Please see if you can get an online scan done, just to double check that all is well.

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have the latest JAVA version, follow the instrutions below under Upgrading Java, to download and install the latest vesion.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure the following is checked.
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right cklick on the jre-6u6-windows-i586-p.exe and select "Run as an Administrator.")

[BigRusha]

Hi, I just came back to my comp and Norton ran while my comp was idle or whatever and it detected Hacktool once again and was once again unable to remove it or do anything else with it. This is so wierd that what Norton recommends to do with Hacktool does nothing (starting in safe mode and following their directions) and what I did following your directions which I thought would have worked, did not remove hacktool from my system. I do not know what to do next... can you tell me somehow where this is in my system, because I cannot even tell through norton exactly in what unsupported file it exists or hijacks my system.

thanks
Alex

[sage5]

Did you follow the instructions from Post#7?
Were you able to get a log file back from the Kaspersky scan?

Also see if you can rescan with Norton and copy down, as accurately as you can, the message that you get from Norton.

[sage5]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.