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slow all of a sudden?


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#1
tanya198

tanya198

    New Member

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my computers been running fine for a while thanks to all the awesome help you guys gave me but recently its been a bit slow. heres my log:

Logfile of HijackThis v1.99.1
Scan saved at 5:33:04 PM, on 30/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DC1300\DCMnt1_0\DC1300mi.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jucheck.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\xp\My Documents\Tanyas stuff\church stuff\Sermons\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.ozemail.com.au:8080
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\xp\Application Data\Mozilla\Profiles\default\928p8d2m.slt\prefs.js)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.1.8P.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [DC1300 Monitor] C:\Program Files\DC1300\DCMnt1_0\DC1300mi.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [WinPopupGold] C:\Program Files\SmartIsOn\WinPopup Gold 4\WinPopupGold.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [mswspl] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: LG SyncManager.lnk = ?
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E76C19D8-1613-4F2E-BFE9-9025E63C68FA}: NameServer = 137.111.1.11,137.111.1.12
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
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#2
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hello tanya198

Lets start out with some general scans and see if we cant clean things up a little.
  • +++++ Step 1 +++++
  • Go Here download and install Cleanup!
  • Open up the program and click on the cleanup button, Let it do it’s thing.
    It will ask you to reboot do so,
  • When the computer restarts it will open again and finish running, allow it to do so please,


    +++++ Step 2 +++++

    Please download Ewido security suite it is a trial version of the program.
    • Install Ewido security suite
    • Launch Ewido, there should be an icon on your desktop double-click it.
    • The program will prompt you to update click the OK button
    • The program will now go to the main screen
    You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update
    • Click on Start
    The update will start and a progress bar will show the updates being installed.
    Once the updates are installed do the following:
    • Click on scanner
    • Make sure the following boxes are checked before scanning:
      • Binder
      • Crypter
      • Archives
    • Click on Start Scan
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files, click OK

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    • Click Save report
    • Save the report to your desktop
    +++++ Step 3 +++++

    Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

    +++++ Step 4 +++++
  • Update HiJackThis
    • Open HiJackThis
    • Click Open the Misc Tools Section
    • Click Check for update online
    +++++ Step 5 +++++

    After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

    Open HijackThis, click Config, click Misc Tools
  • Click "Open Uninstall Manager"
  • Click "Save List" (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.
Post back with those logs and we can continue from there.
  • 0

#3
tanya198

tanya198

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  • 3 posts
Hey,
here the result from the ewido scan:
Scans saved
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\backups\backup-20040810-084418-400.dll -> TrojanDownloader.Briss.a -> Cleaned with backup
C:\Documents and Settings\xp\Application Data\apropos.exe -> TrojanDownloader.Apropo -> Cleaned with backup
C:\Documents and Settings\xp\Application Data\wa_inst.exe -> TrojanDropper.Small.fl -> Cleaned with backup
C:\Program Files\C2Media\Setup.exe -> TrojanDownloader.Swizzor.ag -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\captain.exe -> Spyware.WinFetcher.b -> Cleaned with backup
C:\WINDOWS\NDNuninstall4_85.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\WINDOWS\NDNuninstall5_40.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\WINDOWS\NDNuninstall5_48.exe -> Spyware.NewDotNet -> Cleaned with backup
C:\WINDOWS\system32\axuninstall.exe -> Spyware.BlazeFind.e -> Cleaned with backup
C:\WINDOWS\UnstSA2.exe -> Spyware.Delf.r -> Cleaned with backup


::Report End

Kaspersky scan took forever and some lovely member of my family closed it down halfway though, ill run it again tomorrow but i scanned with symantec and it didnt find anything.

The first hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 11:04:31 PM, on 13/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DC1300\DCMnt1_0\DC1300mi.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Webshots\WebshotsTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\xp\My Documents\Tanyas stuff\misscelaneous\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.ozemail.com.au:8080
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\xp\Application Data\Mozilla\Profiles\default\928p8d2m.slt\prefs.js)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.1.8P.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [DC1300 Monitor] C:\Program Files\DC1300\DCMnt1_0\DC1300mi.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [WinPopupGold] C:\Program Files\SmartIsOn\WinPopup Gold 4\WinPopupGold.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [mswspl] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: LG SyncManager.lnk = ?
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.../kavwebscan.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E76C19D8-1613-4F2E-BFE9-9025E63C68FA}: NameServer = 137.111.1.11,137.111.1.12
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

second log:
A+ Spanish
Ad-aware 6 Personal
Adobe Acrobat 5.0
Adobe Download Manager 1.2 (Remove Only)
Adobe Reader 6.0.1
ArcSoft PhotoBase 3
ArcSoft PhotoImpression 2000
ArcSoft VideoImpression 1.6
Bazooka Spyware Scanner
Britannica Standard Edition
CleanUp!
DC1300
DiamondCS TDS-3
D-Link DSL-302G Ethernet Diagnostics and USB Driver
Easy Audio Editor
e-tax 2004
e-tax 2004 - CGT Module
ewido security suite
FaxTools
GoldWave v5.06
HijackThis 1.99.1
Home Budget
iMesh
InterActual Player
InterVideo WinDVD 4
iPod Updater 2004-07-15
iPod Updater 2004-10-20
iTunes
J2SE Runtime Environment 5.0 Update 2
Java 2 Runtime Environment, SE v1.4.2_05
Java 2 Runtime Environment, SE v1.4.2_06
Kaspersky Anti-Virus Web Scanner
Lexmark X74-X75
LiveUpdate 1.80 (Symantec Corporation)
LiveUpdate BVRP Software
Macromedia Flash Player
Melody Assistant
Messenger Plus! 3
Microsoft ActiveSync 3.8
Microsoft Data Access Components KB870669
Microsoft Encarta Interactive World Atlas 2000
Microsoft Home Publishing 2000
Microsoft Money 2000
Microsoft Office 2000 Premium
Microsoft Outlook 2002
Microsoft Picture It! Express 2000
Microsoft Word 2000
Microsoft Works 2000
Microsoft Works 2000 Setup Launcher
Mozilla Firefox (0.9.3)
MSN Messenger 6.2
Nero
Netscape (7.2)
Network Play System (Patching)
NVIDIA Drivers
OLYMPUS CAMEDIA Master 4.1
Picture Package
Popup Manager (remove only)
QuickTime
Shockwave
SoftK56 Data Fax Voice Speakerphone CARP
Sony USB Driver
SoundMAX
Spybot - Search & Destroy 1.3
SupervisionCam
Symantec AntiVirus Client
Tax Withheld Calculator
The Sims 2
The Sims File Cop
The Sims Superstar
VIA Rhine-Family Fast Ethernet Adapter
VX2 Cleaner plug-in for Ad-aware 6
WebCam for MSN Messenger
Webshots!
Wind Updates
Window Searching
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows SA
Windows SR 2.0
Windows XP Creativity Fun Packs - Windows Movie Maker 2
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinZip
Word in Works Suite add-in
Zoom Player (remove only)

Thanks!
  • 0

#4
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Hi tanya198
Not sure if you purchased this or not but this is not a very reputable program, I would recommend going to Add/Remove programs and removing it,

SpyKiller

Please run these two online scans. Make sure they are set to clean automatically:

TrendMicro's HouseCall
ActiveScan

You should try to delete any files that these scanners are unable to clean. Make sure you check the 'Disinfect automatically' option in Active scan, and check the “Auto Clean” option in TrendMicro, Then let us know if its working better and what the scans found.

Then scan again with HijackThis and post another log.
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