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defrag and system restore will not run

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system restore has been turned off restarted turned back on several times I wait. Nuttn my defrag program stopped working this past week, i have a 17 yr old kid in frostwire and itunes all the [bleep] time and i have warned him repeatedly watch what your downloading. Im almost sure theres nothing in his music folder i ran a norton on it. thats another thing i bought the norton 3 yrs ago this yr i upgraded to the better protection. What the [bleep] did I do to this puter that these programs arent working. Ahhh I also have 180G 512 memory and the puter is just 2 yrs old. i clean constantly... Any body able to help with this. I have run other scans off the net xsoft reg cleaner yada yada. now Im to the point **** It baseball bat.... lol Thanx
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