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fssm32.exe taking all CPU [CLOSED]


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#1
jschae8636

jschae8636

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This is my first time posting and I am running windows xp and f-secure.

Task manager shows fssm32.exe taking almost all my cpu......my machine has been running very very slow!

Thank you for your help!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:26:18 PM, on 8/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\EMBARQ Online Security\Anti-Virus\fsgk32st.exe
C:\Program Files\EMBARQ Online Security\Anti-Virus\FSGK32.EXE
C:\Program Files\EMBARQ Online Security\Common\FSMA32.EXE
C:\Program Files\EMBARQ Online Security\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\EMBARQ Online Security\Common\FCH32.EXE
C:\Program Files\EMBARQ Online Security\Common\FAMEH32.EXE
C:\Program Files\EMBARQ Online Security\Anti-Virus\fsqh.exe
C:\Program Files\EMBARQ Online Security\FSAUA\program\fsaua.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\EMBARQ Online Security\Anti-Virus\fssm32.exe
C:\Program Files\EMBARQ Online Security\FWES\Program\fsdfwd.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\SPRINT~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\EMBARQ Online Security\Common\FSM32.EXE
C:\Program Files\EMBARQ Online Security\FSGUI\fsguidll.exe
C:\Program Files\EMBARQ Online Security\FSAUA\program\fsus.exe
C:\Program Files\EMBARQ Online Security\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myembarq.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ShopSafeBrowserHelper Class - {333F6B96-3992-4D58-A499-145A10FE48C3} - C:\WINDOWS\System32\BhoSSafe.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SPRINT~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\EMBARQ Online Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\EMBARQ Online Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
--
End of file - 7260 bytes

Edited by jschae8636, 02 August 2008 - 06:54 PM.

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#2
greyknight17

greyknight17

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Welcome to GTG.

You are not the first user with this kind of issue. I highly recommend that you remove EMBARQ Online Security via your Add/Remove Programs panel and install other antivirus/security programs instead. There seems to be some memory issue with this software they have. Get AVG8 instead :) It's free for personal use and comes with a anti-spyware scanner.

Did you also have Symantec/Norton installed at one point? I see some services remaining for it. Download and run the Norton Removal Tool to get rid of the remnants.

I don't think this is a malware issue. Just the EMBARQ program. So make sure you download AVG8. Then uninstall EMBARQ and restart the computer. Then install AVG8 immediately.

Your log is clean.

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If none, you should be set to go.
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#3
greyknight17

greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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