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Trojan.StartPage.fz and .ig [RESOLVED]


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#1
sapphireblue52

sapphireblue52

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Hi I have the paid version on spyeraser also avira anti virus and norton 360. I keep either quarantine and also have tryed to remove with these and everyday it is still there and I cannot log on to internet explorer for about 3 or 4 hrs each day. here is my hijack this log file.
won't somebody please help me rid this darn Trojan! I have had this for at least 3 weeks
Thanks in Advance for the help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:20 PM, on 8/4/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Compaq_Owner.YOUR-1A4D29F243.000\Desktop\FHSetup.exe
C:\DOCUME~1\COMPAQ~2.000\LOCALS~1\Temp\dotnetfx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\msiexec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...&pf=desktop
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [VDTRegisteredAutoRun] "C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe" -AutoRun -U
O4 - HKLM\..\Run: [SmartRAM] C:\Program Files\IObit\Advanced WindowsCare V2 Pro\MemCleaner.exe /m
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [LogitechSetup] E:\setup.exe /skip_all_checks /p /start /restart /l:enu
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: eBay Countdown.url
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1216777400984
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.co...?BundleId=23100
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium WebGuard (antivirwebservice) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: R2d2 Kernel Authority (R2d2KernelAuthority) - R2d2 Software - C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9045 bytes

Edited by sapphireblue52, 04 August 2008 - 01:56 PM.

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#2
miekiemoes

miekiemoes

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Hi,

I notice from your log that there's more than 1 Antivirus installed. Symantec/Norton and Avira.
Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!
The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.
Also because more than one Antivirus and Firewall installed are not compatible with eachother, it can cause system performance problems and a serious system slowdown.

So you have to make a decision here and keep the Antivirus you prefer and uninstall the other one.
Then reboot after uninstalling.

Then, Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.
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#3
sapphireblue52

sapphireblue52

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[attachment=22551:spyeraser.htm]First off Thank you for letting me know about the norton and avira problem,fixed that now I hope this is what I was suppose to send you:
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Reader 9
Advanced WindowsCare Professional
Apple Software Update
Avira AntiVir Premium
Bonjour
BootSkin
CCleaner (remove only)
Compaq Connections
DFX for Windows Media Player
DivX Codec
DivX Converter
DivX Player
DivX Web Player
Dolby for Winamp5
Fall Colors Wallpaper
Falling Autumn Leaves Screen Saver
filehippo.com Update Checker
GearDrvs
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Help and Support Additions
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 7
KBD
LimeWire 4.18.3
LogonStudio
Malwarebytes' Anti-Malware
Media Library Management Wizard
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB936181)
Netflix Movie Viewer
Pankaj Arora Software's Tumi Cursor PowerPack (Remove)
PC-Doctor for Windows
Personal License Update Wizard for Windows Media Player
Pink Calendar & Day Planner 7.1.7
Plus! MP3 Audio Converter LE
PS2
Python 2.2 combined Win32 extensions
Python 2.2.1
QuickTime
RealPlayer
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Search Settings 1.2
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy
Stardock Central
Theme Manager
Uniblue RegistryBooster 2
Update for Windows XP (KB942763)
Update for Windows XP (KB951978)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
Winamp
Winamp Remote
WindowBlinds
Windows Live installer
Windows Media Bonus Pack for Windows XP
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Playlist Import to Excel Wizard
Windows Media Player Skin Importer
Windows Media Player Tray Control
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Install Manager


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:29 AM, on 8/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\Search Settings\kb127\SearchSettings.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\Search Settings\SearchSettings.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [VDTRegisteredAutoRun] "C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe" -AutoRun -U
O4 - HKLM\..\Run: [SmartRAM] C:\Program Files\IObit\Advanced WindowsCare V2 Pro\MemCleaner.exe /m
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [LogitechSetup] E:\setup.exe /skip_all_checks /p /start /restart /l:enu
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: eBay Countdown.url
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1216777400984
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.co...?BundleId=23100
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium WebGuard (antivirwebservice) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: R2d2 Kernel Authority (R2d2KernelAuthority) - R2d2 Software - C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe

--
End of file - 8284 bytes
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#4
miekiemoes

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Hi,

Uninstall Search Settings 1.2 via software > add & remove programs.
Reboot afterwards. Then rescan with HijackThis and post the log in your next reply (only the normal HijackThislog, not the uninstall list log)
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#5
sapphireblue52

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:40:22 PM, on 8/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\filehippo.com\UpdateChecker.exe
C:\Program Files\Winamp Remote\bin\OrbTray.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [VDTRegisteredAutoRun] "C:\Program Files\R2d2 Software\Virtual Desktop Toolbox\VDTlbx.exe" -AutoRun -U
O4 - HKLM\..\Run: [SmartRAM] C:\Program Files\IObit\Advanced WindowsCare V2 Pro\MemCleaner.exe /m
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Premium\avgnt.exe" /min
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [LogitechSetup] E:\setup.exe /skip_all_checks /p /start /restart /l:enu
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [Uniblue SpyEraser] "C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe" -m
O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Winamp Remote\bin\OrbTray.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O4 - Global Startup: eBay Countdown.url
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1216777400984
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.co...?BundleId=23100
O23 - Service: Avira AntiVir Premium MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avmailc.exe
O23 - Service: Avira AntiVir Premium Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\sched.exe
O23 - Service: Avira AntiVir Premium Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avguard.exe
O23 - Service: Avira AntiVir Premium WebGuard (antivirwebservice) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE
O23 - Service: Avira AntiVir Premium MailGuard helper service (AVEService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Premium\avesvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: R2d2 Kernel Authority (R2d2KernelAuthority) - R2d2 Software - C:\PROGRA~1\R2d2 Software\R2d2 Kernel Authority\KAuthS.exe

--
End of file - 8034 bytes
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#6
sapphireblue52

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Hi I ran a scan to see if the Trojans were gone after I deleted that program and they are still their. I see they are in the Registry Keys

Start Date:August 07, 2008 at 01:44:27PM

End Date:August 07, 2008 at 02:16:16PM

Total Time:31 Mins 49 Secs
Detected Infections

Cookie.Tracking-Cookie
Details: A Tracking Cookie is any cookie that is installed on a computer to save and access various activities of the user. It may be used by web sites to identify returning visitors who have registered for special services; to monitor, measure, and scrutinize visitors' navigation and use of web site features. It can also count the number of visitors to web sites and allow web surfers to use virtual "shopping carts". All this information is saved for future target advertising and marketing campaigns by various internet Advertising and Marketing companies. Though these cookies do not pose immediate threats but they can be misused to capture confidential information like user names and passwords.
Status:No Action taken
Category: Tracking Cookie



Infected Cookies
C:\Documents and Settings\Compaq_Owner.YOUR-1A4D29F243.000\Cookies\[email protected][2].txt

Trojan.StartPage.fz
Details: A Trojan is a program that disguises itself to be a useful program, but actually performs some illicit activity when it is run. Trojans are installed under forged or deceptive masquerades such as a joke program, a cute animation or an obscene image or may be even sent bundled with software. This program permits the unauthorized collection, distortion, or obliteration of data and renders the system more vulnerable as it may track the user's password information, cause damage to user’s data or damage other programs installed on the infected system. It can also pose security and privacy threats to one’s system, needless to mention the damage it can cause to the important data and installed programs.
Status:No Action taken
Category: Trojan



Infected registry keys/values detected
hkey_local_machine\software\microsoft\internet explorer\main\search bar\http://www.microsoft.com/isa
pi/redir.dll?prd=ie&ar=iesearch

Trojan.StartPage.ig
Details: A Trojan is a program that disguises itself to be a useful program, but actually performs some illicit activity when it is run. Trojans are installed under forged or deceptive masquerades such as a joke program, a cute animation or an obscene image or may be even sent bundled with software. This program permits the unauthorized collection, distortion, or obliteration of data and renders the system more vulnerable as it may track the user's password information, cause damage to user’s data or damage other programs installed on the infected system. It can also pose security and privacy threats to one’s system, needless to mention the damage it can cause to the important data and installed programs.
Status:No Action taken
Category: Trojan



Infected registry keys/values detected
hkey_local_machine\software\microsoft\internet explorer\main\search bar

Edited by sapphireblue52, 07 August 2008 - 12:25 PM.

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#7
miekiemoes

miekiemoes

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Hi,

Navigate to and delete the following folder if still present:

C:\Program Files\Search Settings

Also,

With what did you scan? Because I see false positives in the detections as well..

This one is a correct detection:

Infected Cookies
C:\Documents and Settings\Compaq_Owner.YOUR-1A4D29F243.000\Cookies\[email protected][2].txt

However, it's only a tracking cookie.

Please don't worry about tracking cookies. You'll always get them and they will always return. This just depends what sites you visit.
Everyone has them. They are even present on the MSN startpage, Yahoo startpage...
You may also want to read next:
http://www.spywarein...ticles/cookies/
http://www.mvps.org/...002/cookies.htm

If you want to manage your cookies you can use next programs:

For Internet explorer: CookieWall

For Firefox: CookieSafe

Keep in mind that you're not supposed to block every cookie, because some cookies are required.
Most people don't use an additional cookie manager, because it may be annoying in some cases to manually filter all cookies in the beginning, so they clean their cookies once in a while via the "clean cookies" option in their browser settings.

This one is a false positive:

Infected registry keys/values detected
hkey_local_machine\software\microsoft\internet explorer\main\search bar\http://www.microsoft.com/isa
pi/redir.dll?prd=ie&ar=iesearch

It shows the default http://www.microsoft...amp;ar=iesearch as a Trojan.StartPage.fz?? This is wrong, because the url is totally legitimate.

Then it says this:

Trojan.StartPage.ig

Infected registry keys/values detected
hkey_local_machine\software\microsoft\internet explorer\main\search bar

That's the exact same key as it detected before, without any values this time (there's only 1 of them in the registry), but now it gives another detection for it? It detects that main key as Trojan.StartPage.ig? That doesn't make any sense. I have that key as well and it's a default one.

If it was Uniblue Spyeraser you scanned with (as I see this is installed in your log), then it doesn't suprise me at all it is detecting these. I would never recommend this scanner anyway since I know it detects a lot of false positives.
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#8
sapphireblue52

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Hey, Yep I know the cookies one is nothing but it was the other ones I was worried about. I also ran anti-malware scan and Trojan scan and nothing showed up,well I guess it is a false positive hmm shall I contact spyeraser support about this issue? Thank you again so much for your patience and kindness to address this for me :)

Rita


My Website:
GardenFreebies
http://gardenfreebies.proboards81.com

Posted Image

Edited by sapphireblue52, 07 August 2008 - 02:20 PM.

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#9
miekiemoes

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Hi,

shall I contact spyeraser support about this issue?

Yes, that's a good idea, so they can fix it. :)
They are currenty deleting the default Microsoft searchbar setting in the registry which refers to Windows Live Search.

And you're most welcome. :)
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#10
miekiemoes

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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