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newgenlook[RESOLVED]


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#1
pogopam

pogopam

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I am new to this, so forgive me if I miss something. Here's how the story goes. I went to a website earlier today and AVG started going crazy detecting viruses. I was telling it to heal and/or delete, but it couldn't do it. It was freezing the system so bad I had to reboot.

When the system started I now have all kind of desktop icons, that when deleted just come back. I have an icon in the system tray of that looks like the Windows error icon, the red circle with white X in it. When clicked a browser page opens of the website antispy.newgenlook.info. I also get balloon pop-ups from this icon stating things such as "My computer has been infected by a stealth trojan and will not boot properly next startup, and Unkown Pop-ups detected.

My home page was changed to a newgenlook.info page, and I get various pop-ups and redirects including [bleep] site. One real annoying thing is I will get a system message that states the following:

Error 317 - Microsoft Internet Security Warning
Windows is corrupted with spyware virus.
You must patch your pc urgently to protect your system
Private info is accessed by ports:
-8080
-3128
You can patch your pc for free now and delete all spyware viruses
Click ok to choose and download free spyware removal using AntiSpy

I always close or "cancel" this message and it always redirects me.

I have tried ad-aware, spybot, spydoctor, along with my McAfee scan to no avail. I am very computer illiterate and do not understand computerese so please be patient and kind when answering.
Thank you.
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#2
Metallica

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Download FindIt's.zip to your desktop: http://forums.net-in...=post&id=142443

1. Unzip/extract the files inside to a folder on your desktop.
2. Open the folder and run FindIt's.bat and wait for notepad to open a text file. It will take awhile so please be patient ...
3. Then post the results here please, along with a HijackThis log.

Regards,
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#3
pogopam

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I was having so much trouble I had to take my pc in to get it serviced. I will keep your info for future reference. I thank you for your time & cooperation
Tom
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#4
Metallica

Metallica

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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