[m_in_need_of_help]

Hi,

Last night, my computer became infected with AntiVirus 2008 XP. I was able to get rid of it using Alwarebytes' Anti-Malware. However, whever I open Internet Explorer a window appears that says: Windows host process (Rundll32). It asks to allow or don't allow, and of course I am not allowing it to download on my computer.

Here's what I have done so far to try to get rid of anything bad on my computer:
Ran a comprehensive scan of Norton 360
Ran Malwarebyrtes' Anti-Malware- seemed to get rid of the AntiVirus 2008 XP
Removeit Pro v4- nothing was detected and it didn't help find anything
Ad-Aware
HiJack This

I am posting my HiJack This log below. If you can help me get rid of the Rundll32 and any other malware/spyware/adware, I'd be grateful!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:14 AM, on 8/6/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\Hotsync.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineTrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\google\googletoolbar1user.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: mxlivemedia browser optimizer - {730a6681-e38f-c320-2fab-8bf7e82475ef} - C:\Windows\system32\ynxaohhenasslioba.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.914.9778\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{99d5668b-f55c-8ce2-4727-19f2341b2e23}] C:\Windows\System32\Rundll32.exe "C:\Windows\system32\ynxaohhenasslioba.dll" DllStart
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Dell DataSafe Scheduler] "C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [RemoveIT Pro XT] C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab55579.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell...r/SysProExe.CAB
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab55579.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.co...ic/SimCityX.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/...xy.cab55579.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12256 bytes


Thanks for the help,
Michelle

[Advertisements]

Hello and Welcome to Geeks To Go

I will be helping you with your problems.

Let me take a look at your log and i will get back to you asap

Demon Cleaner

[Demon Cleaner]

Hello and Welcome to Geeks To Go

I will be helping you with your problems.

Let me take a look at your log and i will get back to you asap

Demon Cleaner

[Demon Cleaner]

Hello again

1. Real-time protection can interfere with Scanners

Disable Windows Defender until the computer is clean

• Open Windows Defender
• Select Tools and then General Settings
• Under Real Time Protection Options uncheck Turn on real-time protection
• Select Save

Don't forget to re-enable it, when your computer is clean.

2. Start HijackThis and click the Scan button to perform a scan. Once the scan has completed look for the following item/s and click in the checkbox in front of each item to select it (if present):

O2 - BHO: mxlivemedia browser optimizer - {730a6681-e38f-c320-2fab-8bf7e82475ef} - C:\Windows\system32\ynxaohhenasslioba.dll

O4 - HKLM\..\Run: [{99d5668b-f55c-8ce2-4727-19f2341b2e23}] C:\Windows\System32\Rundll32.exe "C:\Windows\system32\ynxaohhenasslioba.dll" DllStart

Next close all open windows apart from hjt and click fix checked and then exit the program.

3. OTMoveIt2 -

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  C:\Windows\system32\ynxaohhenasslioba.dll
  purity
  EmptyTemp
  [start explorer]

  
  
• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

4. Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

So in your next post please supply:

• OTMoveit2 text
• The 2 DSS logs

Demon Cleaner

[m_in_need_of_help]

Thanks for the help!

Here is the OTMoveIt2 Results:
Explorer killed successfully
C:\Windows\system32\ynxaohhenasslioba.dll unregistered successfully.
File move failed. C:\Windows\system32\ynxaohhenasslioba.dll scheduled to be moved on reboot.
< purity >
< EmptyTemp >
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DF6833.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DFA39F.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DFB484.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\Low\~DF266A.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\Low\~DF274B.tmp scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08062008_141153

[m_in_need_of_help]

HI again,

Contents of main.txt

Deckard's System Scanner v20071014.68
Run by Michelle on 2008-08-06 14:19:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
22: 2008-08-06 17:38:23 UTC - RP468 - Installed Ad-Aware
21: 2008-08-06 17:20:22 UTC - RP467 - Windows Update
20: 2008-08-06 09:07:21 UTC - RP466 - Windows Update
19: 2008-08-05 16:53:48 UTC - RP465 - Scheduled Checkpoint
18: 2008-08-04 17:46:13 UTC - RP464 - Scheduled Checkpoint


-- First Restore Point --
1: 2008-07-21 02:22:56 UTC - RP447 - Scheduled Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 76% (more than 75%).
Total Physical Memory: 1013 MiB (1024 MiB recommended).


-- HijackThis (run as Michelle.exe) --------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:22:56 PM, on 8/6/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineTrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Users\Michelle\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Michelle.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: mxlivemedia browser optimizer - {730a6681-e38f-c320-2fab-8bf7e82475ef} - C:\Windows\system32\ynxaohhenasslioba.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.914.9778\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{99d5668b-f55c-8ce2-4727-19f2341b2e23}] C:\Windows\System32\Rundll32.exe "C:\Windows\system32\ynxaohhenasslioba.dll" DllStart
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Dell DataSafe Scheduler] "C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [RemoveIT Pro XT] C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab55579.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell...r/SysProExe.CAB
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab55579.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.co...ic/SimCityX.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/...xy.cab55579.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12201 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 DSproct - \??\c:\program files\dellsupport\gtaction\triggers\dsproct.sys
S3 VNUSB (VN Series Device) - c:\windows\system32\drivers\vnusb.sys <Not Verified; OLYMPUS IMAGING CORP.; VVRUSB Driver>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter

S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe" <Not Verified; ; Gteko BrkrSvc Application>
S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2008-07-06 and 2008-08-06 -----------------------------

2008-08-06 10:54:43 0 d-------- C:\Users\All Users\WindowsSearch
2008-08-06 10:39:27 0 d-------- C:\Program Files\Lavasoft
2008-08-06 10:39:25 0 d-------- C:\Users\All Users\Lavasoft
2008-08-06 10:37:38 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-08-06 09:56:27 0 d-------- C:\Program Files\Trend Micro
2008-08-06 09:26:25 0 d-------- C:\Program Files\InCode Solutions
2008-08-05 23:33:52 0 d-------- C:\Users\All Users\Malwarebytes
2008-08-05 23:33:52 0 d-------- C:\Malwarebytes' Anti-Malware
2008-08-05 21:49:25 64362 --a------ C:\Windows\system32\lgqdoecxpp.exe
2008-08-05 21:49:20 0 d-------- C:\Users\All Users\services
2008-08-02 14:29:15 0 d-------- C:\Program Files\iPod
2008-08-02 14:29:12 0 d-------- C:\Program Files\iTunes
2008-07-17 01:36:53 0 d-------- C:\Users\All Users\Trymedia
2008-07-14 06:14:12 158208 --a------ C:\Windows\system32\ynxaohhenasslioba.dll
2008-07-13 17:38:04 0 d-------- C:\Program Files\Bonjour
2008-07-13 17:36:38 0 d-------- C:\Program Files\QuickTime


-- Find3M Report ---------------------------------------------------------------

2008-08-06 10:37:38 0 d-------- C:\Program Files\Common Files
2008-08-05 23:34:06 0 d-------- C:\Users\Michelle\AppData\Roaming\Malwarebytes
2008-08-03 11:38:28 0 d-------- C:\Program Files\Google
2008-08-03 01:32:48 0 d-------- C:\Users\Michelle\AppData\Roaming\Google
2008-07-17 03:08:54 0 d-------- C:\Users\Michelle\AppData\Roaming\PlayFirst
2008-07-09 03:07:39 0 d-------- C:\Program Files\Windows Mail
2008-07-03 00:09:55 0 d-------- C:\Users\Michelle\AppData\Roaming\skypePM
2008-06-25 13:52:12 0 d-------- C:\Program Files\MSECache
2008-06-24 13:21:34 174 --ahs---- C:\Program Files\desktop.ini
2008-06-24 13:09:58 0 d-------- C:\Program Files\Windows Sidebar
2008-06-24 13:09:58 0 d-------- C:\Program Files\Windows Calendar
2008-06-24 13:09:58 0 d-------- C:\Program Files\Movie Maker
2008-06-24 13:09:55 0 d-------- C:\Program Files\Windows Collaboration
2008-06-24 13:09:54 0 d-------- C:\Program Files\Windows Journal
2008-06-24 13:09:53 0 d-------- C:\Program Files\Windows Photo Gallery
2008-06-24 13:09:45 0 d-------- C:\Program Files\Windows Defender
2008-06-12 23:52:22 0 d-------- C:\Program Files\MSN Games


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{730a6681-e38f-c320-2fab-8bf7e82475ef}]
07/14/2008 06:14 AM 158208 --a------ C:\Windows\system32\ynxaohhenasslioba.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [01/19/2008 12:38 AM]
"RtHDVCpl"="RtHDVCpl.exe" [05/11/2007 06:26 AM C:\Windows\RtHDVCpl.exe]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [10/03/2006 09:37 AM]
"@"="" []
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [03/16/2007 03:20 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [07/25/2008 11:57 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [10/03/2006 09:35 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [12/10/2006 09:52 PM]
"HotSync"="C:\Program Files\PalmSource\Desktop\HotSync.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [07/17/2007 06:54 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [01/29/2008 06:38 PM]
"IgfxTray"="C:\Windows\system32\igfxtray.exe" [01/02/2008 06:07 PM]
"HotKeysCmds"="C:\Windows\system32\hkcmd.exe" [01/02/2008 06:06 PM]
"Persistence"="C:\Windows\system32\igfxpers.exe" [01/02/2008 06:07 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 09:24 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [05/12/2008 07:52 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 09:23 AM]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [07/10/2008 09:47 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [05/27/2008 10:50 AM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [07/30/2008 10:47 AM]
"{99d5668b-f55c-8ce2-4727-19f2341b2e23}"="C:\Windows\system32\ynxaohhenasslioba.dll" [07/14/2008 06:14 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WindowsWelcomeCenter"="oobefldr.dll,ShowWelcomeCenter" []
"Dell DataSafe Scheduler"="C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe" [12/02/2007 05:30 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [12/06/2007 11:29 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 09:23 AM]
"RemoveIT Pro XT"="C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe" [07/31/2008 11:48 PM]

C:\Users\Michelle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HotSync Manager.lnk - C:\Program Files\Palm\Hotsync.exe [6/7/2007 8:08:14 AM]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Device Detector 3.lnk - C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe [6/1/2008 7:45:28 PM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [8/8/2007 7:16:38 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [1/2/2007 9:40:10 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
"EnableUIADesktopToggle"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE Mcx2Svc WebClient SstpSvc
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
hpdevmgmt hpqcxs08 hpqddsvc

*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-08-06 14:25:51 ------------








Contents of extra.txt
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6001) SP 1.0
Architecture: X86; Language: English

CPU 0: Genuine Intel® CPU 2140 @ 1.60GHz
Percentage of Memory in Use: 74%
Physical Memory (total/avail): 1012.45 MiB / 260.63 MiB
Pagefile Memory (total/avail): 2293.25 MiB / 1208.34 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1898.32 MiB

C: is Fixed (NTFS) - 138.96 GiB total, 97.7 GiB free.
D: is Fixed (NTFS) - 10 GiB total, 5.94 GiB free.
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST3160815AS ATA Device - 149.01 GiB - 3 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 - Installable File System - 10 GiB - D:
\PARTITION2 (bootable) - Installable File System - 138.96 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Norton 360 v2007 (SYMANTEC Corporation)
AV: Norton 360 v2007 (SYMANTEC Corperation)
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)
AS: Norton 360 v2007 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Michelle\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MICHELLE-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Michelle
LOCALAPPDATA=C:\Users\Michelle\AppData\Local
LOGONSERVER=\\MICHELLE-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f02
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Michelle\AppData\Local\Temp
TMP=C:\Users\Michelle\AppData\Local\Temp
USERDOMAIN=Michelle-PC
USERNAME=Michelle
USERPROFILE=C:\Users\Michelle
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Michelle


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Reader 8.1.2 Security Update 1 (KB403742) -->
Adobe Shockwave Player 11 --> C:\Windows\system32\adobe\SHOCKW~1\UNWISE.EXE C:\Windows\system32\Adobe\SHOCKW~1\Install.log
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support --> MsiExec.exe /I{49C88E44-1B38-4FC6-824E-2BDA3063B0E3}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Cake Mania --> C:\PROGRA~1\SHOCKW~1.COM\CAKEMA~1\UNWISE.EXE C:\PROGRA~1\SHOCKW~1.COM\CAKEMA~1\INSTALL.LOG
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
Chocolatier --> "C:\Program Files\MSN Games\Chocolatier\Uninstall.exe" "C:\Program Files\MSN Games\Chocolatier\install.log"
Chocolatier 2 Secret Ingredients --> "C:\Program Files\MSN Games\Chocolatier 2 Secret Ingredients\Uninstall.exe" "C:\Program Files\MSN Games\Chocolatier 2 Secret Ingredients\install.log"
Conexant D850 PCI V.92 Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSETUP.EXE -U -IDel200fz.inf
Cooking Academy --> "C:\Program Files\MSN Games\Cooking Academy\Uninstall.exe" "C:\Program Files\MSN Games\Cooking Academy\install.log"
Dell DataSafe Online --> MsiExec.exe /I{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell System Customization Wizard --> MsiExec.exe /I{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}
DellConnect --> MsiExec.exe /X{52D56C42-8C69-4882-A661-39695537C9CF}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Enhancement Browser Tools Mxlivemedia --> C:\Windows\system32\lgqdoecxpp.exe
Games, Music, & Photos Launcher --> MsiExec.exe /I{3E25E350-949F-4DB7-8288-2A60E018B4C1}
GearDrvs --> MsiExec.exe /I{206FD69B-F9FE-4164-81BD-D52552BC9C23}
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer --> MsiExec.exe /X{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
GoToAssist 8.0.0.480 --> C:\Program Files\Citrix\GoToAssist\480\G2AUninstaller.exe /uninstall
Handmark® BATTLESHIP® for Palm OS --> C:\Windows\unvise32.exe C:\Program Files\Handmark\BATTLESHIP for Palm OS\uninstal.log
Handmark® Monopoly® for Palm OS --> C:\Windows\unvise32.exe C:\Program Files\Handmark\Monopoly for Palm OS\uninstal.log
Handmark® Scrabble® for Palm OS --> C:\Windows\unvise32.exe C:\Program Files\Handmark\Scrabble for Palm OS\uninstal.log
Handmark® YAHTZEE® for Palm OS --> C:\Windows\unvise32.exe C:\Program Files\Handmark\YAHTZEE for Palm OS\uninstal.log
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hot Dish --> "C:\Program Files\MSN Games\Hot Dish\Uninstall.exe" "C:\Program Files\MSN Games\Hot Dish\install.log"
HP Customer Participation Program 8.0 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Deskjet 8.0 Software --> C:\Program Files\HP\Digital Imaging\{58535A90-1788-44f5-80BB-CFF62D9CE6D5}\setup\hpzscr01.exe -datfile hphscr13.dat -showdisconnect -forcereboot
HP Imaging Device Functions 8.0 --> C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart Essential --> MsiExec.exe /X{EB21A812-671B-4D08-B974-2A347F0D8F70}
HP Solution Center 8.0 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HPSSupply --> MsiExec.exe /X{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}
Intel® Graphics Media Accelerator Driver --> C:\Windows\system32\igxpun.exe -uninstall
Intel® PRO Network Connections 12.1.11.0 --> MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
Intel® PRO Network Connections 12.1.11.0 --> MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
iTunes --> MsiExec.exe /I{3DE0053C-FD9A-483E-B7C9-B06E4392206E}
Java™ SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Malwarebytes' Anti-Malware --> "C:\Malwarebytes' Anti-Malware\unins000.exe"
Mavis Beacon Teaches Typing Deluxe 20 --> MsiExec.exe /X{23B591D7-1C20-44FB-97C2-6953AE67DE18}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs --> MsiExec.exe /X{90120000-00B2-0409-0000-0000000FF1CE}
Modem Diagnostic Tool --> MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
NetWaiting --> C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Norton 360 --> MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360 --> MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360 --> MsiExec.exe /I{40DA9A54-48CA-4A2C-AEAF-F67715BB046E}
Norton 360 --> MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton 360 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_3_0_24\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help --> MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component --> MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Olympus Digital Wave Player --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB91E774-867B-4567-ACE7-8144EF036068}\Setup.exe" -l0x9
Palm Desktop 6.2 for Windows --> MsiExec.exe /X{CEE9A021-A79C-462F-9F47-4BE718452FF1}
Product Documentation Launcher --> MsiExec.exe /I{89CEAE14-DD0F-448E-9554-15781EC9DB24}
QuickTime --> MsiExec.exe /I{08CA9554-B5FE-4313-938F-D4A417B81175}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver --> RtlUpd.exe -r -m
RemoveIT Pro v4 (Trial) --> C:\PROGRA~1\INCODE~1\REMOVE~1\UNWISE.EXE C:\PROGRA~1\INCODE~1\REMOVE~1\INSTALL.LOG
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin --> MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE --> MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sonic Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
SuppSoft --> MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls --> MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
User's Guides --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type38828 / Success
Event Submitted/Written: 08/06/2008 02:16:19 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.

Event Record #/Type38823 / Success
Event Submitted/Written: 08/06/2008 02:15:55 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type38820 / Success
Event Submitted/Written: 08/06/2008 02:15:50 PM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type38784 / Success
Event Submitted/Written: 08/06/2008 02:05:48 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type38780 / Success
Event Submitted/Written: 08/06/2008 02:05:42 PM
Event ID/Source: 5615 / WinMgmt
Event Description:




-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type85967 / Warning
Event Submitted/Written: 08/06/2008 02:17:40 PM
Event ID/Source: 4 / Client Side Rendering Spooler
Event Description:
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type85966 / Warning
Event Submitted/Written: 08/06/2008 02:17:40 PM
Event ID/Source: 4 / Client Side Rendering Spooler
Event Description:
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type85963 / Warning
Event Submitted/Written: 08/06/2008 02:17:21 PM
Event ID/Source: 4 / Client Side Rendering Spooler
Event Description:
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type85962 / Warning
Event Submitted/Written: 08/06/2008 02:17:21 PM
Event ID/Source: 4 / Client Side Rendering Spooler
Event Description:
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

Event Record #/Type85880 / Warning
Event Submitted/Written: 08/06/2008 02:16:17 PM
Event ID/Source: 4 / Client Side Rendering Spooler
Event Description:
The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.



-- End of Deckard's System Scanner: finished at 2008-08-06 14:25:51 ------------




Thanks again for all your help!

[Demon Cleaner]

Hello again

Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Backing Up Your Registry

• Go Here and download ERUNT
  (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
• Install ERUNT by following the prompts
  (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
• Start ERUNT
  (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
• Choose a location for the backup
  (the default location is C:\WINDOWS\ERDNT which is acceptable).
• Make sure that at least the first two check boxes are ticked
• Press OK
• Press YES to create the folder.

2.

• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\{99d5668b-f55c-8ce2-4727-19f2341b2e23}
  HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{730a6681-e38f-c320-2fab-8bf7e82475ef}
  HKEY_CLASSES_ROOT\CLSID\{99d5668b-f55c-8ce2-4727-19f2341b2e23}
  HKEY_CLASSES_ROOT\CLSID\{730a6681-e38f-c320-2fab-8bf7e82475ef}
  C:\Windows\system32\ynxaohhenasslioba.dll
  C:\Windows\system32\lgqdoecxpp.exe
  purity
  EmptyTemp
  [start explorer]

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
  
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

3. Please do an online scan with Kaspersky WebScanner

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure the following is checked.
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

4. Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u7-windows-i586-p.exe and select "Run as an Administrator.")

5. Next go to Start>Run and copy/paste the following into the runbox then click "run":

"%userprofile%\desktop\dss.exe" /daft

In the program that opens:

• Click on the Scan button.
• Select everything it is displaying there
• Click the Fix button.
• Then rescan with DAFT again - it should say now that "All associations are OK"
• Close DAFT if you receive that message. This means that it is fixed now.

So to re-cap, in your next reply please provide:

• OTMoveit2 results
• Kaspersky online scan report
• A fresh Hijackthis log performed after these steps and let Me know how your PC is running now.

Regards

Demon Cleaner

[m_in_need_of_help]

OTMoveit2 results


Explorer killed successfully
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\{99d5668b-f55c-8ce2-4727-19f2341b2e23} >
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\{99d5668b-f55c-8ce2-4727-19f2341b2e23} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{99d5668b-f55c-8ce2-4727-19f2341b2e23}\ not found.
< HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{730a6681-e38f-c320-2fab-8bf7e82475ef} >
Registry key HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{730a6681-e38f-c320-2fab-8bf7e82475ef}\\ not found.
< HKEY_CLASSES_ROOT\CLSID\{99d5668b-f55c-8ce2-4727-19f2341b2e23} >
Registry key HKEY_CLASSES_ROOT\CLSID\{99d5668b-f55c-8ce2-4727-19f2341b2e23}\\ not found.
< HKEY_CLASSES_ROOT\CLSID\{730a6681-e38f-c320-2fab-8bf7e82475ef} >
Registry key HKEY_CLASSES_ROOT\CLSID\{730a6681-e38f-c320-2fab-8bf7e82475ef}\\ not found.
File/Folder C:\Windows\system32\ynxaohhenasslioba.dll not found.
File move failed. C:\Windows\system32\lgqdoecxpp.exe scheduled to be moved on reboot.
< purity >
< EmptyTemp >
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DF3F2E.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DFA95C.tmp scheduled to be deleted on reboot.
File delete failed. C:\Users\Michelle\AppData\Local\Temp\~DFE24E.tmp scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08072008_225853

[m_in_need_of_help]

Hey!

The Kaspersky online scan report was blank, so I didn't save the log.

Please don't think I'm stupid, but I couldn't find the Start>run to do step 5!!!

Also, now when I open IE, a security box opens that has the name:...es\Java\jre1.6.0-07\bin\ssvagent.exe with the publisher as Sun Mocrosystems, Inc.

I am so afraid to open things now since I got a virus, so could you tell me if that is safe or not.

Again, thanks for all your help!

[m_in_need_of_help]

Hey,

I figured out the start>scan. Here's a copy of the HijackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:22:56 PM, on 8/6/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineTrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Users\Michelle\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Michelle.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: mxlivemedia browser optimizer - {730a6681-e38f-c320-2fab-8bf7e82475ef} - C:\Windows\system32\ynxaohhenasslioba.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.914.9778\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{99d5668b-f55c-8ce2-4727-19f2341b2e23}] C:\Windows\System32\Rundll32.exe "C:\Windows\system32\ynxaohhenasslioba.dll" DllStart
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [Dell DataSafe Scheduler] "C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [RemoveIT Pro XT] C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: HotSync Manager.lnk = ?
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab55579.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell...r/SysProExe.CAB
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab55579.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.co...ic/SimCityX.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/...xy.cab55579.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12201 bytes






THANKS AGAIN!

[Demon Cleaner]

Hello again

Also, now when I open IE, a security box opens that has the name:...es\Java\jre1.6.0-07\bin\ssvagent.exe with the publisher as Sun Mocrosystems, Inc.

This is safe to run, refer to these instruction on how to install the latest version of Java, remembering to un-install older versions.

1. Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u7-windows-i586-p.exe and select "Run as an Administrator.")

2. CLICK THIS TO LINK TO BE SURE YOU CAN VIEW HIDDEN FILES

Please go here:
The Spy Killer Forum

• Click on "New Topic"
• Put your name, e-mail address, and this as the title: "ynxaohhenasslioba.dll"
• Put a link to this Geeks to Go topic in the description box.
• Then next to the file box, at the bottom, click the browse button, then navigate to this file:
  
  
  
  • C:\Windows\system32\ynxaohhenasslioba.dll
  
  
• Click Open.
• Click Post.

Thank you!

3. Please visit this web page for instructions for downloading and running ComboFix

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. Don't select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Regards

[m_in_need_of_help]

Hey

Did everything up to step 2. When I went to attach the windows\system32\ynxaohh...., I could not find the file. I literally checked every single file inthe system32 folder and I couldn't find the file.

What should I do? Please advise.

Thanks

[Demon Cleaner]

Hi

Carry on with step three.

[Rorschach112]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[Demon Cleaner]

Hello again

Ignore the last instructions.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
For more information regarding this download, please visit this webpage: http://www.bleepingc...to-use-combofix

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
Regards

[m_in_need_of_help]

Hey!

Thanks for the help.

Here is the combofix log:




ComboFix 08-08-23.01 - Michelle 2008-08-23 16:23:55.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.274 [GMT -7:00]
Running from: C:\Users\Michelle\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Users\Michelle\AppData\Roaming\macromedia\Flash Player\#SharedObjects\B7F4AR3C\interclick.com
C:\Users\Michelle\AppData\Roaming\macromedia\Flash Player\#SharedObjects\B7F4AR3C\interclick.com\ud.sol
C:\Users\Michelle\AppData\Roaming\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com
C:\Users\Michelle\AppData\Roaming\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#interclick.com\settings.sol
C:\Windows\Downloaded Program Files\setup.inf
C:\Windows\system32\x64

.
((((((((((((((((((((((((( Files Created from 2008-07-23 to 2008-08-23 )))))))))))))))))))))))))))))))
.

2008-08-14 08:30 . 2008-07-15 18:32 2,048 --a------ C:\Windows\System32\tzres.dll
2008-08-13 13:33 . 2008-06-26 18:55 1,383,424 --a------ C:\Windows\System32\mshtml.tlb
2008-08-13 13:33 . 2008-06-26 21:15 827,392 --a------ C:\Windows\System32\wininet.dll
2008-08-13 13:33 . 2008-06-18 20:31 361,984 --a------ C:\Windows\System32\IPSECSVC.DLL
2008-08-13 13:33 . 2008-04-17 22:48 269,312 --a------ C:\Windows\System32\es.dll
2008-08-13 13:27 . 2008-04-09 22:12 738,304 --a------ C:\Windows\System32\inetcomm.dll
2008-08-10 14:51 . 2008-08-10 14:51 <DIR> d-------- C:\Program Files\Apple Software Update
2008-08-10 14:25 . 2008-08-10 14:25 <DIR> d-------- C:\Program Files\Common Files\Java
2008-08-07 23:05 . 2008-08-07 23:05 2,560 --a------ C:\Windows\_MSRSTRT.EXE
2008-08-07 22:56 . 2008-08-07 22:56 <DIR> d-------- C:\Program Files\ERUNT
2008-08-06 14:19 . 2008-08-06 14:19 <DIR> d-------- C:\Deckard
2008-08-06 14:11 . 2008-08-06 14:11 <DIR> d-------- C:\_OTMoveIt
2008-08-06 10:54 . 2008-08-06 10:54 <DIR> d-------- C:\Users\All Users\WindowsSearch
2008-08-06 10:54 . 2008-08-06 10:54 <DIR> d-------- C:\ProgramData\WindowsSearch
2008-08-06 10:39 . 2008-08-06 10:43 <DIR> d-------- C:\Users\All Users\Lavasoft
2008-08-06 10:39 . 2008-08-06 10:43 <DIR> d-------- C:\ProgramData\Lavasoft
2008-08-06 10:39 . 2008-08-06 10:39 <DIR> d-------- C:\Program Files\Lavasoft
2008-08-06 10:37 . 2008-08-06 10:37 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-08-06 09:56 . 2008-08-06 09:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-08-06 09:26 . 2008-08-06 09:26 <DIR> d-------- C:\Program Files\InCode Solutions
2008-08-05 23:34 . 2008-08-05 23:34 <DIR> d-------- C:\Users\Michelle\AppData\Roaming\Malwarebytes
2008-08-05 23:33 . 2008-08-05 23:33 <DIR> d-------- C:\Users\All Users\Malwarebytes
2008-08-05 23:33 . 2008-08-05 23:33 <DIR> d-------- C:\ProgramData\Malwarebytes
2008-08-05 23:33 . 2008-08-05 23:34 <DIR> d-------- C:\Malwarebytes' Anti-Malware
2008-08-05 23:33 . 2008-07-30 20:07 38,472 --a------ C:\Windows\System32\drivers\mbamswissarmy.sys
2008-08-05 23:33 . 2008-07-30 20:07 17,144 --a------ C:\Windows\System32\drivers\mbam.sys
2008-08-05 21:49 . 2008-08-06 00:49 <DIR> d-------- C:\Users\All Users\services
2008-08-05 21:49 . 2008-08-06 00:49 <DIR> d-------- C:\ProgramData\services
2008-08-05 21:49 . 2008-08-05 21:49 64,362 --a------ C:\Windows\System32\lgqdoecxpp.exe
2008-08-02 14:29 . 2008-08-02 14:29 <DIR> d-------- C:\Program Files\iTunes
2008-08-02 14:29 . 2008-08-02 14:29 <DIR> d-------- C:\Program Files\iPod

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-08-23 16:38 --------- d-----w C:\Program Files\Google
2008-08-23 07:32 --------- d---a-w C:\ProgramData\TEMP
2008-08-16 03:55 --------- d-----w C:\Program Files\MSN Games
2008-08-14 15:27 --------- d-----w C:\Program Files\Windows Mail
2008-08-10 21:28 --------- d-----w C:\Program Files\Java
2008-08-06 07:10 --------- d-----w C:\ProgramData\Symantec
2008-07-31 00:42 23,888 ----a-w C:\Windows\system32\drivers\COH_Mon.sys
2008-07-31 00:28 706 ----a-w C:\Windows\system32\drivers\COH_Mon.inf
2008-07-31 00:28 10,537 ----a-w C:\Windows\system32\drivers\COH_Mon.cat
2008-07-17 10:08 --------- d-----w C:\Users\Michelle\AppData\Roaming\PlayFirst
2008-07-17 10:08 --------- d-----w C:\ProgramData\PlayFirst
2008-07-17 08:36 --------- d-----w C:\ProgramData\Trymedia
2008-07-14 00:38 --------- d-----w C:\Program Files\Bonjour
2008-07-14 00:37 --------- d-----w C:\Program Files\QuickTime
2008-07-10 16:35 32,000 ----a-w C:\Windows\system32\drivers\usbaapl.sys
2008-07-08 19:24 0 ---ha-w C:\Windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2008-07-05 04:50 --------- d-----w C:\ProgramData\Skype
2008-07-03 07:09 --------- d-----w C:\Users\Michelle\AppData\Roaming\skypePM
2008-07-02 19:49 56 ---ha-w C:\Users\All Users\ezsidmv.dat
2008-07-02 19:49 56 ---ha-w C:\ProgramData\ezsidmv.dat
2008-06-26 03:29 801,280 ----a-w C:\Windows\System32\NaturalLanguage6.dll
2008-06-26 01:45 2,644,480 ----a-w C:\Windows\System32\NlsLexicons0009.dll
2008-06-26 01:45 12,240,896 ----a-w C:\Windows\System32\NlsLexicons0007.dll
2008-06-25 20:52 --------- d-----w C:\Program Files\MSECache
2008-06-24 20:21 174 --sha-w C:\Program Files\desktop.ini
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Sidebar
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Photo Gallery
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Journal
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Defender
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Collaboration
2008-06-24 20:09 --------- d-----w C:\Program Files\Windows Calendar
2008-06-24 19:41 82,432 ----a-w C:\Windows\System32\axaltocm.dll
2008-06-24 19:41 101,888 ----a-w C:\Windows\System32\ifxcardm.dll
2008-06-12 05:28 541,696 ----a-w C:\Windows\AppPatch\AcLayers.dll
2008-05-27 05:21 1,582,592 ----a-w C:\Windows\System32\tquery.dll
2008-05-27 05:21 1,418,240 ----a-w C:\Windows\System32\mssrch.dll
2008-05-27 05:17 87,552 ----a-w C:\Windows\System32\SearchFilterHost.exe
2008-05-27 05:17 87,552 ----a-w C:\Windows\System32\mssitlb.dll
2008-05-27 05:17 754,176 ----a-w C:\Windows\System32\propsys.dll
2008-05-27 05:17 60,416 ----a-w C:\Windows\System32\msscntrs.dll
2008-05-27 05:17 6,103,040 ----a-w C:\Windows\System32\chtbrkr.dll
2008-05-27 05:17 34,816 ----a-w C:\Windows\System32\msscb.dll
2008-05-27 05:17 32,768 ----a-w C:\Windows\System32\mssprxy.dll
2008-05-27 05:17 313,344 ----a-w C:\Windows\System32\thawbrkr.dll
2008-05-27 05:17 301,568 ----a-w C:\Windows\System32\srchadmin.dll
2008-05-27 05:17 194,560 ----a-w C:\Windows\System32\offfilt.dll
2008-05-27 05:17 143,872 ----a-w C:\Windows\System32\korwbrkr.dll
2008-05-27 05:17 11,776 ----a-w C:\Windows\System32\msshooks.dll
2008-05-27 05:17 1,671,680 ----a-w C:\Windows\System32\chsbrkr.dll
2008-05-27 04:59 18,904 ----a-w C:\Windows\System32\StructuredQuerySchemaTrivial.bin
2008-05-27 04:59 106,605 ----a-w C:\Windows\System32\StructuredQuerySchema.bin
2007-08-29 21:15 60,968 ----a-w C:\Users\Michelle\GoToAssistDownloadHelper.exe
2008-04-22 15:01 16,384 --sha-w C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
2008-04-22 15:01 32,768 --sha-w C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
2008-04-22 15:01 16,384 --sha-w C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell DataSafe Scheduler"="C:\Program Files\Dell DataSafe Online\Bin\DataSafeOnlineScheduler.exe" [2007-12-02 17:30 308464]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-06 23:29 68856]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"WindowsWelcomeCenter"="oobefldr.dll" [2008-01-19 00:36 2153472 C:\Windows\System32\oobefldr.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 09:37 81920]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-03-16 03:20 17920]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-07-25 23:57 29744]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 09:35 221184]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-10 21:52 49152]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-07-17 18:54 116072]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 18:38 583048]
"IgfxTray"="C:\Windows\system32\igfxtray.exe" [2008-01-02 18:07 141848]
"HotKeysCmds"="C:\Windows\system32\hkcmd.exe" [2008-01-02 18:06 166424]
"Persistence"="C:\Windows\system32\igfxpers.exe" [2008-01-02 18:07 133656]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 09:24 16384]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-05-12 19:52 185896]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 09:23 202544]
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 09:47 116040]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-05-27 10:50 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-07-30 10:47 289064]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 04:27 144784]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 06:26 4452352 C:\Windows\RtHDVCpl.exe]

C:\Users\Michelle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HotSync Manager.lnk - C:\Program Files\Palm\Hotsync.exe [2007-06-07 08:08:14 1392640]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Device Detector 3.lnk - C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe [2008-06-01 19:45:28 118784]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2007-08-08 19:16:38 50688]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2007-01-02 21:40:10 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UacDisableNotify"=dword:00000001
"InternetSettingsDisableNotify"=dword:00000001
"AutoUpdateDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{DA428843-1887-49AC-B5F7-E956026F1199}"= UDP:C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{2010F912-E5C0-4868-8423-FCE2257DF692}"= TCP:C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{5DCB25B4-59E4-49BE-82C0-63E414D5061D}"= UDP:C:\Program Files\Bonjour\mDNSResponder.exe:Bonjour
"{C05E5B30-1622-483C-9FFA-D3CF09F3FDCB}"= TCP:C:\Program Files\Bonjour\mDNSResponder.exe:Bonjour
"{1D8249ED-5B8D-4B46-99C3-FB41ACD250E0}"= UDP:C:\Program Files\iTunes\iTunes.exe:iTunes
"{7F5434D4-BC56-49A0-AB87-0042213B0C7F}"= TCP:C:\Program Files\iTunes\iTunes.exe:iTunes

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R1 IDSvix86;Symantec Intrusion Prevention Driver;C:\PROGRA~2\Symantec\DEFINI~1\SymcData\idsdefs\20080813.002\IDSvix86.sys [2008-02-13 09:18]
R3 SYMNDISV;SYMNDISV;C:\Windows\system32\Drivers\SYMNDISV.SYS [2007-01-09 17:46]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2008-07-25 23:57]
S3 GoToAssist;GoToAssist;C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe Start=service []
S3 VNUSB;VN Series Device;C:\Windows\system32\DRIVERS\VNUSB.sys [2006-04-07 17:06]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6bf6d979-6c6f-11dd-9cd6-001aa08b7d52}]
\shell\AutoRun\command - G:\LaunchU3.exe

*Newly Created Service* - CATCHME
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-RemoveIT Pro XT - C:\Program Files\InCode Solutions\RemoveIT Pro v4-Trial\removeit.exe
HKLM-Run-HotSync - C:\Program Files\PalmSource\Desktop\HotSync.exe
Notify-GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.google.com/ig?sourceid=navclient&amp;ie=UTF-8&amp;hl=en
R1 -: HKCU-Internet Settings,ProxyOverride = *.local
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-23 16:28:19
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-08-23 16:30:12
ComboFix-quarantined-files.txt 2008-08-23 23:29:54

Pre-Run: 104,628,842,496 bytes free
Post-Run: 104,595,722,240 bytes free

208 --- E O F --- 2008-08-22 17:11:38