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Computer Restarts on WoW


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#1
isuckwithcomputers

isuckwithcomputers

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Ok here is my problem,every once in a while when i'm playing WoW,my computer will automatically restart itself. i'm not sure the problem but i think its from an error,because i get that "your computer has recovered from a serious error" error report. so i'm not sure if this is a problem with my driver (s) because i can not see the error,i have seen a few related topics to this one( one of them being [ http://www.geekstogo...WoW-t72484.html ]it seemed helpful but im not sure if my specs/computer was the same as the guy who had this problem),but none were very helpful so i wanted to start my own,any help will be greatly appreciated i want to play WoW very badly.

Edited by isuckwithcomputers, 09 August 2008 - 05:15 PM.

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#2
isuckwithcomputers

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OK i downloaded this Belarc program that is used to list your specifications i think it is,so I'm going to just put it in here,because in the previous post i saw this is what they used and it seemed to help the Staff that was helping them a lot,i think this information can be used to know which drivers i need to update not sure though I'm really bad with computers and the sort. :)



Operating System - Windows XP Media Center Edition Service Pack 3 (build 2600)

System Model - Gateway 2000 GT5014
System Serial Number: CCT58 210 03941

Processor a - 2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board b - Board: Intel Corporation D945GCZ AAC99321-402
Serial Number: AZCZ53301287
Bus Clock: 200 megahertz
BIOS: Intel Corp. NT94510J.15A.0045.2005.0802.2004 08/02/2005

Drives - 250.04 Gigabytes Usable Hard Drive Capacity
175.17 Gigabytes Hard Drive Free Space

LITE-ON DVD SOHD-16P9S [CD-ROM drive]
TSSTcorp CD/DVDW TS-H552B [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3250823AS [Hard drive] (250.06 GB) -- drive 0

Memory Modules c,d - 1014 Megabytes Installed Memory

Slot 'J6H1' has 512 MB (serial number 0x51025DB6)
Slot 'J6H2' is Empty
Slot 'J6J1' has 512 MB (serial number 0x51015DB5)
Slot 'J6J2' is Empty

Local Drive Volumes - c: (NTFS on drive 0) 245.05 GB 173.58 GB free
d: (FAT32 on drive 0) 4.99 GB 1.59 GB free

Display - Intel® 82945G Express Chipset Family [Display adapter]
Gateway FPD1960 [Monitor] (19.1"vis, s/n C57 50H 11358, August 2005)

Bus Adapters - Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel® 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel® 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC

Multimedia - ATI Unified AVStream Driver
IDT High Definition Audio CODEC

Communications - PCI Soft Data Fax Modem with SmartCP


1394 Net Adapter
Intel® PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.47 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:13:20:87:72:13

Networking Dns Server: 192.168.1.1


Other Devices - Texas Instruments OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
USB Composite Device
USB Mass Storage Device
USB Root Hub (5x)

Missing Microsoft Security Hotfixes -
All required security hotfixes (using the 07/08/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes - NETFramework
1.0
no verification data SP3 (Microsoft .NET Framework 1.0 Service Pack 3)
no verification data KB930494 (details...)
1.1
no verification data S867460 on 2/26/2008 (details...)
no verification data M928366 on 2/26/2008 (details...)
CAPICOM
no verification data KB931906 on 3/1/2008 (details...)
Media Center 2005
SP3
passed verification MC05UPD1 on 2/17/2008 (details...)
passed verification KB890629 on 2/17/2008 (details...)
passed verification KB890760 on 2/17/2008 (details...)
passed verification KB895198 on 2/17/2008 (details...)
passed verification KB895678 on 2/17/2008 (details...)
MSXML4SP2
no verification data KB936181 on 2/26/2008 (details...)
WGA
SP0
passed verification KB892130 on 5/25/2008 (details...)
Windows Media Player 10
no verification data KB936782_WMP10 (details...)
SP2
passed verification KB936782_WMP10 on 2/26/2008 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)

Windows Media Player 6.4 (continued)
SP0
passed verification KB925398_WMP64 on 2/26/2008 (details...)
Windows XP OOB
SP10
passed verification KB835221WXP on 2/17/2008 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)
SP0
passed verification KB923689 on 2/26/2008 (details...)
passed verification KB938127-IE7 on 2/28/2008 (details...)
passed verification KB941569 on 2/26/2008 (details...)
passed verification KB942615-IE7 on 2/26/2008 (details...)
passed verification KB944533-IE7 on 2/26/2008 (details...)
passed verification KB947864-IE7 on 4/19/2008 (details...)
passed verification KB950759-IE7 on 6/10/2008 (details...)
SP3
no verification data KB936929[SP] on 5/25/2008 (details...)
SP4
no verification data KB950760 on 6/10/2008 (details...)
passed verification KB950762 on 6/10/2008 (details...)
passed verification KB951376 on 6/10/2008 (details...)
passed verification KB951376-V2 on 6/20/2008 (details...)
passed verification KB951698 on 6/10/2008 (details...)
passed verification KB951748 on 7/9/2008 (details...)
passed verification KB951978 on 7/9/2008 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 2/26/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 2/26/2008 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
no verification data XPSEPSC (XML Paper Specification Shared Components Pack 1.0)


There were also- Software Licenses, and Software versions,not sure if needed but if so just say it and ill post em in here, also ive always wondered how good my computer was,not sure if its possible but with this information can anyone tell me how good my computer is based on a scale of 1 to 10( 10 being the best)?

Edited by isuckwithcomputers, 09 August 2008 - 06:31 PM.

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#3
isuckwithcomputers

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if anyone can look at the link i posted near the top and decide if i could use the same solution he did,using the same drivers and the such that would be so much easier, but im not sure if our computers are the exact same so i don't know if his exact soloution would work.
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#4
isuckwithcomputers

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new info: i found the BSOD i think its called,i did some stuff to make it show me what was wrong i cant make heads or tails of it but please help,

this is what it said when my computer crashed during the session of WoW i was playing.

Stop:0x0000008E(0xC0000005,0xBF10PA10,0XA7E2A99C,0x0000000)

ialmdd5.DLL - adress BP6DA 10 base at BF703006, date stamp 00000000

plus it had some stuff about dumping something.

Edited by isuckwithcomputers, 10 August 2008 - 02:49 PM.

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#5
isuckwithcomputers

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im completley retarted with computers im not sure if this website is what i need but...


http://downloadcente...s...8&submit=Go!


if anybody could go there and just maybe list some of the drivers i guess it is,that i could use to update my computer that'd be awesome.

ive ran a system test to see if my computer met the minimum requirements and everything passed,but my video card barley passed i dont think thats the reason though (website source: http://www.systemreq...referrer/srtest ),so im not sure if i should update my drivers or not still dont know even what/how to update them.

Edited by isuckwithcomputers, 11 August 2008 - 06:36 AM.

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#6
ZEUS_GB

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Hello and welcome to G2G!

WOW requires a graphics card that supports Hardware Transform and Lighting which unfortunately your Intel 82945G doesn't support.

The BSOD is caused by ialmdd5.DLL and that file is the part of the graphics card drivers.

The updated graphics driver are located here this probably won't help because of the lack of Hardware T&L support but you can always try. Download the file, uninstall your existing drivers via add/remove programs in control panel, restart your PC, run the downloaded file to install the new drivers (it's a wizard based setup program so just follow the onscreen instructions), restart the PC when it tells you to and then your done.

Edited by ZEUS_GB, 11 August 2008 - 01:50 PM.

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#7
isuckwithcomputers

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even if it doesnt work thank you for replying and for the help =p. brb gonna try it.
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#8
ZEUS_GB

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If it doesn't work then the only two options you have is upgrading your graphics card or getting a new PC.
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#9
isuckwithcomputers

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well it worked so thank you so much hopefully my ENBSeries for GTA:SA-MP works now too. and sorry for having to bug you on youtube to ask you to help me.
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#10
ZEUS_GB

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Glad I could help.
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#11
ZEUS_GB

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Glad I could help.
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#12
jelia

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Hello, I am having the same problem described above with loading WoW. I recently reformatted my PC and I need some help finding where i can install the required drivers for my PC. Please find the Belarc output below:

Operating System
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States)

System Model
Intel Corporation

Processor
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded

Main Circuit Board
Board: Intel Corporation D865PERL AAC27648-207
Serial Number: BTRL33014562
Bus Clock: 133 megahertz
BIOS: Intel Corp. RL86510A.86A.0052.P06.0305020834 05/02/2003

Drives
120.02 Gigabytes Usable Hard Drive Capacity
97.38 Gigabytes Hard Drive Free Space

ASUS CRW-5224A [CD-ROM drive]
PIONEER DVD-ROM DVD-121 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200JB-32EVA0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WMAEL1358448, rev 15.05R15, SMART Status: Healthy

Memory Modules
512 Megabytes Usable Installed Memory

Slot 'J5G1' has 512 MB
Slot 'J5G2' is Empty
Slot 'J5H1' is Empty
Slot 'J5H2' is Empty

Controllers
Standard floppy disk controller
Intel® 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Display
ASUS A9200SE [Display adapter]
ASUS A9200SE Secondary [Display adapter]
BenQ FP791 [Monitor] (17.1"vis, May 2003)

Multimedia
SoundMAX Integrated Digital Audio

Bus Adapters
Intel® 82801EB USB Universal Host Controller - 24D2
Intel® 82801EB USB Universal Host Controller - 24D4
Intel® 82801EB USB Universal Host Controller - 24D7
Intel® 82801EB USB Universal Host Controller - 24DE
Intel® 82801EB USB2 Enhanced Host Controller - 24DD


I appreciate your help on this matter
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