In his, I took out the hd and put in a different one (the one that was in mine). I then put in his old DVD rom from his other computer.
He took it downstairs, hooked it up and no sound nor internet. So I cant even go on line with it to try to find the drivers as now the PCI modem isn't working either. The DVD player works fine, but no sound, no sound detected.
We have gone through all the disks I have trying to find the disk to the sound card and do not have one.
The computer is a Gateway, actually both are.
Serial number of the computer is question is 0032036975 (this is the old one of his, but they are alike, but not identical)
Model number is
MATXHRN MDW DB-4100-A PC
The old computer of his that I am getting these numbers off of is an E 4100, the one I gave him is an E 2000
Can you help me, I have been at this for 2 weeks.