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Another Trojan? Adclicker.hb [RESOLVED]


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#1
msmteach22

msmteach22

    Member

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  • 27 posts
I worked with Kahdah earlier today and removed a number of Trojans. We both thought I was good to go. When I ran bit defender tonight it found another trojan it calls it "trojan.adclicker.hb" and it could not disinfect or move it.

Here is my Hijack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:48 PM, on 8/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Softwin\BitDefender10\bdlite.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zon...wn.cab56986.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188510955593
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinn.../familyfeud.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebo...Uploader4_5.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 11499 bytes
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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there and sorry for the delay, if I could take a deeper look at your system

Download OTScanit to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanit folder and double-click on OTScanit.exe to start the program.
  • Check the box that says Scan All User Accounts
  • Check the Radio buttons for Files/Folders Created Within 90 Days and Files/Folders Modified Within 90 Days
  • Under Additional Scans check the following:
    • Reg - BotCheck
    • File - Additional Folder Scans
    • File - Purity Scan
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Please attach the log in your next post.

To attach a file, do the following:
  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on Posted Image to insert the attachment into your post

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#3
msmteach22

msmteach22

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  • Member
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No worries about the wait. I'm just glad to have some free help :-)

Attached Files


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#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK lets see what this does

Start OTScanit. Copy/Paste the information in the quotebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Unregister Dlls]
[Files/Folders - Created Within 90 days]
NY -> 327882R2FWJFW -> %SystemDrive%\327882R2FWJFW
NY -> At1.job -> %SystemRoot%\tasks\At1.job
NY -> At10.job -> %SystemRoot%\tasks\At10.job
NY -> At11.job -> %SystemRoot%\tasks\At11.job
NY -> At12.job -> %SystemRoot%\tasks\At12.job
NY -> At13.job -> %SystemRoot%\tasks\At13.job
NY -> At14.job -> %SystemRoot%\tasks\At14.job
NY -> At15.job -> %SystemRoot%\tasks\At15.job
NY -> At16.job -> %SystemRoot%\tasks\At16.job
NY -> At17.job -> %SystemRoot%\tasks\At17.job
NY -> At18.job -> %SystemRoot%\tasks\At18.job
NY -> At19.job -> %SystemRoot%\tasks\At19.job
NY -> At2.job -> %SystemRoot%\tasks\At2.job
NY -> At20.job -> %SystemRoot%\tasks\At20.job
NY -> At21.job -> %SystemRoot%\tasks\At21.job
NY -> At22.job -> %SystemRoot%\tasks\At22.job
NY -> At23.job -> %SystemRoot%\tasks\At23.job
NY -> At24.job -> %SystemRoot%\tasks\At24.job
NY -> At25.job -> %SystemRoot%\tasks\At25.job
NY -> At26.job -> %SystemRoot%\tasks\At26.job
NY -> At27.job -> %SystemRoot%\tasks\At27.job
NY -> At28.job -> %SystemRoot%\tasks\At28.job
NY -> At29.job -> %SystemRoot%\tasks\At29.job
NY -> At3.job -> %SystemRoot%\tasks\At3.job
NY -> At30.job -> %SystemRoot%\tasks\At30.job
NY -> At31.job -> %SystemRoot%\tasks\At31.job
NY -> At32.job -> %SystemRoot%\tasks\At32.job
NY -> At33.job -> %SystemRoot%\tasks\At33.job
NY -> At34.job -> %SystemRoot%\tasks\At34.job
NY -> At35.job -> %SystemRoot%\tasks\At35.job
NY -> At36.job -> %SystemRoot%\tasks\At36.job
NY -> At37.job -> %SystemRoot%\tasks\At37.job
NY -> At38.job -> %SystemRoot%\tasks\At38.job
NY -> At39.job -> %SystemRoot%\tasks\At39.job
NY -> At4.job -> %SystemRoot%\tasks\At4.job
NY -> At40.job -> %SystemRoot%\tasks\At40.job
NY -> At41.job -> %SystemRoot%\tasks\At41.job
NY -> At42.job -> %SystemRoot%\tasks\At42.job
NY -> At43.job -> %SystemRoot%\tasks\At43.job
NY -> At44.job -> %SystemRoot%\tasks\At44.job
NY -> At45.job -> %SystemRoot%\tasks\At45.job
NY -> At46.job -> %SystemRoot%\tasks\At46.job
NY -> At47.job -> %SystemRoot%\tasks\At47.job
NY -> At48.job -> %SystemRoot%\tasks\At48.job
NY -> At5.job -> %SystemRoot%\tasks\At5.job
NY -> At6.job -> %SystemRoot%\tasks\At6.job
NY -> At7.job -> %SystemRoot%\tasks\At7.job
NY -> At8.job -> %SystemRoot%\tasks\At8.job
NY -> At9.job -> %SystemRoot%\tasks\At9.job
[Files/Folders - Modified Within 90 days]
NY -> At1.job -> %SystemRoot%\tasks\At1.job
NY -> At10.job -> %SystemRoot%\tasks\At10.job
NY -> At11.job -> %SystemRoot%\tasks\At11.job
NY -> At12.job -> %SystemRoot%\tasks\At12.job
NY -> At13.job -> %SystemRoot%\tasks\At13.job
NY -> At14.job -> %SystemRoot%\tasks\At14.job
NY -> At15.job -> %SystemRoot%\tasks\At15.job
NY -> At16.job -> %SystemRoot%\tasks\At16.job
NY -> At17.job -> %SystemRoot%\tasks\At17.job
NY -> At18.job -> %SystemRoot%\tasks\At18.job
NY -> At19.job -> %SystemRoot%\tasks\At19.job
NY -> At2.job -> %SystemRoot%\tasks\At2.job
NY -> At20.job -> %SystemRoot%\tasks\At20.job
NY -> At21.job -> %SystemRoot%\tasks\At21.job
NY -> At22.job -> %SystemRoot%\tasks\At22.job
NY -> At23.job -> %SystemRoot%\tasks\At23.job
NY -> At24.job -> %SystemRoot%\tasks\At24.job
NY -> At25.job -> %SystemRoot%\tasks\At25.job
NY -> At26.job -> %SystemRoot%\tasks\At26.job
NY -> At27.job -> %SystemRoot%\tasks\At27.job
NY -> At28.job -> %SystemRoot%\tasks\At28.job
NY -> At29.job -> %SystemRoot%\tasks\At29.job
NY -> At3.job -> %SystemRoot%\tasks\At3.job
NY -> At30.job -> %SystemRoot%\tasks\At30.job
NY -> At31.job -> %SystemRoot%\tasks\At31.job
NY -> At32.job -> %SystemRoot%\tasks\At32.job
NY -> At33.job -> %SystemRoot%\tasks\At33.job
NY -> At34.job -> %SystemRoot%\tasks\At34.job
NY -> At35.job -> %SystemRoot%\tasks\At35.job
NY -> At36.job -> %SystemRoot%\tasks\At36.job
NY -> At37.job -> %SystemRoot%\tasks\At37.job
NY -> At38.job -> %SystemRoot%\tasks\At38.job
NY -> At39.job -> %SystemRoot%\tasks\At39.job
NY -> At4.job -> %SystemRoot%\tasks\At4.job
NY -> At40.job -> %SystemRoot%\tasks\At40.job
NY -> At41.job -> %SystemRoot%\tasks\At41.job
NY -> At42.job -> %SystemRoot%\tasks\At42.job
NY -> At43.job -> %SystemRoot%\tasks\At43.job
NY -> At44.job -> %SystemRoot%\tasks\At44.job
NY -> At45.job -> %SystemRoot%\tasks\At45.job
NY -> At46.job -> %SystemRoot%\tasks\At46.job
NY -> At47.job -> %SystemRoot%\tasks\At47.job
NY -> At48.job -> %SystemRoot%\tasks\At48.job
NY -> At5.job -> %SystemRoot%\tasks\At5.job
NY -> At6.job -> %SystemRoot%\tasks\At6.job
NY -> At7.job -> %SystemRoot%\tasks\At7.job
NY -> At8.job -> %SystemRoot%\tasks\At8.job
NY -> At9.job -> %SystemRoot%\tasks\At9.job
[Empty Temp Folders]

The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here along with a new Hijackthis log.

I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

THEN

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Logs required : OTScanit report, MBAM and a new Hijackthis log.. Plus how is your computer running after the fix ?
  • 0

#5
msmteach22

msmteach22

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  • Member
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  • 27 posts
The OT Scan It took a few minutes to go throught the temp folder. When I had to reboot the computer, it did not load my desktop. I restarted it and then the desktop appeared again.

Here is the log from the OT Scan Fix
[Files/Folders - Created Within 90 days]
C:\327882R2FWJFW folder moved successfully.
C:\WINDOWS\tasks\At1.job moved successfully.
C:\WINDOWS\tasks\At10.job moved successfully.
C:\WINDOWS\tasks\At11.job moved successfully.
C:\WINDOWS\tasks\At12.job moved successfully.
C:\WINDOWS\tasks\At13.job moved successfully.
C:\WINDOWS\tasks\At14.job moved successfully.
C:\WINDOWS\tasks\At15.job moved successfully.
C:\WINDOWS\tasks\At16.job moved successfully.
C:\WINDOWS\tasks\At17.job moved successfully.
C:\WINDOWS\tasks\At18.job moved successfully.
C:\WINDOWS\tasks\At19.job moved successfully.
C:\WINDOWS\tasks\At2.job moved successfully.
C:\WINDOWS\tasks\At20.job moved successfully.
C:\WINDOWS\tasks\At21.job moved successfully.
C:\WINDOWS\tasks\At22.job moved successfully.
C:\WINDOWS\tasks\At23.job moved successfully.
C:\WINDOWS\tasks\At24.job moved successfully.
C:\WINDOWS\tasks\At25.job moved successfully.
C:\WINDOWS\tasks\At26.job moved successfully.
C:\WINDOWS\tasks\At27.job moved successfully.
C:\WINDOWS\tasks\At28.job moved successfully.
C:\WINDOWS\tasks\At29.job moved successfully.
C:\WINDOWS\tasks\At3.job moved successfully.
C:\WINDOWS\tasks\At30.job moved successfully.
C:\WINDOWS\tasks\At31.job moved successfully.
C:\WINDOWS\tasks\At32.job moved successfully.
C:\WINDOWS\tasks\At33.job moved successfully.
C:\WINDOWS\tasks\At34.job moved successfully.
C:\WINDOWS\tasks\At35.job moved successfully.
C:\WINDOWS\tasks\At36.job moved successfully.
C:\WINDOWS\tasks\At37.job moved successfully.
C:\WINDOWS\tasks\At38.job moved successfully.
C:\WINDOWS\tasks\At39.job moved successfully.
C:\WINDOWS\tasks\At4.job moved successfully.
C:\WINDOWS\tasks\At40.job moved successfully.
C:\WINDOWS\tasks\At41.job moved successfully.
C:\WINDOWS\tasks\At42.job moved successfully.
C:\WINDOWS\tasks\At43.job moved successfully.
C:\WINDOWS\tasks\At44.job moved successfully.
C:\WINDOWS\tasks\At45.job moved successfully.
C:\WINDOWS\tasks\At46.job moved successfully.
C:\WINDOWS\tasks\At47.job moved successfully.
C:\WINDOWS\tasks\At48.job moved successfully.
C:\WINDOWS\tasks\At5.job moved successfully.
C:\WINDOWS\tasks\At6.job moved successfully.
C:\WINDOWS\tasks\At7.job moved successfully.
C:\WINDOWS\tasks\At8.job moved successfully.
C:\WINDOWS\tasks\At9.job moved successfully.
[Files/Folders - Modified Within 90 days]
File C:\WINDOWS\tasks\At1.job not found!
File C:\WINDOWS\tasks\At10.job not found!
File C:\WINDOWS\tasks\At11.job not found!
File C:\WINDOWS\tasks\At12.job not found!
File C:\WINDOWS\tasks\At13.job not found!
File C:\WINDOWS\tasks\At14.job not found!
File C:\WINDOWS\tasks\At15.job not found!
File C:\WINDOWS\tasks\At16.job not found!
File C:\WINDOWS\tasks\At17.job not found!
File C:\WINDOWS\tasks\At18.job not found!
File C:\WINDOWS\tasks\At19.job not found!
File C:\WINDOWS\tasks\At2.job not found!
File C:\WINDOWS\tasks\At20.job not found!
File C:\WINDOWS\tasks\At21.job not found!
File C:\WINDOWS\tasks\At22.job not found!
File C:\WINDOWS\tasks\At23.job not found!
File C:\WINDOWS\tasks\At24.job not found!
File C:\WINDOWS\tasks\At25.job not found!
File C:\WINDOWS\tasks\At26.job not found!
File C:\WINDOWS\tasks\At27.job not found!
File C:\WINDOWS\tasks\At28.job not found!
File C:\WINDOWS\tasks\At29.job not found!
File C:\WINDOWS\tasks\At3.job not found!
File C:\WINDOWS\tasks\At30.job not found!
File C:\WINDOWS\tasks\At31.job not found!
File C:\WINDOWS\tasks\At32.job not found!
File C:\WINDOWS\tasks\At33.job not found!
File C:\WINDOWS\tasks\At34.job not found!
File C:\WINDOWS\tasks\At35.job not found!
File C:\WINDOWS\tasks\At36.job not found!
File C:\WINDOWS\tasks\At37.job not found!
File C:\WINDOWS\tasks\At38.job not found!
File C:\WINDOWS\tasks\At39.job not found!
File C:\WINDOWS\tasks\At4.job not found!
File C:\WINDOWS\tasks\At40.job not found!
File C:\WINDOWS\tasks\At41.job not found!
File C:\WINDOWS\tasks\At42.job not found!
File C:\WINDOWS\tasks\At43.job not found!
File C:\WINDOWS\tasks\At44.job not found!
File C:\WINDOWS\tasks\At45.job not found!
File C:\WINDOWS\tasks\At46.job not found!
File C:\WINDOWS\tasks\At47.job not found!
File C:\WINDOWS\tasks\At48.job not found!
File C:\WINDOWS\tasks\At5.job not found!
File C:\WINDOWS\tasks\At6.job not found!
File C:\WINDOWS\tasks\At7.job not found!
File C:\WINDOWS\tasks\At8.job not found!
File C:\WINDOWS\tasks\At9.job not found!
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\Perflib_Perfdata_3ec.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\~DF88EC.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\~DF88FD.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\~DFA6BD.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\~DFAB18.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\test\Local Settings\Temp\~DFF480.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\tmp000038cb\tmp00000000 scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
RecycleBin -> emptied.
< End of fix log >
OTScanIt by OldTimer - Version 1.0.16.2 fix logfile created on 08242008_121413

Files moved on Reboot...
File C:\Documents and Settings\test\Local Settings\Temp\Perflib_Perfdata_3ec.dat not found!
File C:\Documents and Settings\test\Local Settings\Temp\~DF88EC.tmp not found!
File C:\Documents and Settings\test\Local Settings\Temp\~DF88FD.tmp not found!
C:\Documents and Settings\test\Local Settings\Temp\~DFA6BD.tmp moved successfully.
File C:\Documents and Settings\test\Local Settings\Temp\~DFAB18.tmp not found!
C:\Documents and Settings\test\Local Settings\Temp\~DFF480.tmp moved successfully.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat moved successfully.
File C:\WINDOWS\temp\tmp000038cb\tmp00000000 not found!


My Hijack log is this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:03 PM, on 8/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\notepad.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zon...wn.cab56986.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebo...toUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188510955593
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinn.../familyfeud.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebo...Uploader4_5.cab
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SbPF.Launcher - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software, Inc. - C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exe
O23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

--
End of file - 11506 bytes


The Malware scan said it found no Malware. Here is the scan.
Malwarebytes' Anti-Malware 1.25
Database version: 1062
Windows 5.1.2600 Service Pack 2

1:06:25 PM 8/24/2008
mbam-log-08-24-2008 (13-06-25).txt

Scan type: Quick Scan
Objects scanned: 47869
Time elapsed: 3 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
That looks OK
Could you run bitdefender now and see if it still reports the problem, if so can you note the file location i.e. C:\windows\system32\badfile.exe
  • 0

#7
msmteach22

msmteach22

    Member

  • Topic Starter
  • Member
  • PipPip
  • 27 posts
Bit defender did not find a problem.
  • 0

#8
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Now the best part of the day ----- Your log now appears clean :)

A good workman allways cleans up after himself so...Download and run this small programme and hit the cleanup button. It will remove all the programmes we have used plus itself

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE
You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done

VISTA
To manually create a new Restore Point
  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive i.e. C
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
You are now done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free program: It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :)
  • 0

#9
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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