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Virus Alert & CD Drive Missing [CLOSED]

Started by nehpets12 , Aug 19 2008 02:55 AM

  • This topic is locked This topic is locked

#1
nehpets12
Posted 19 August 2008 - 02:55 AM

nehpets12

    New Member

  • Member
  • Pip
  • 2 posts
I have a VIRUS! ALERT message on my task bar and I have also lost my CD drive in my computer

This is my log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:53: VIRUS ALERT!, on 19/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PANICW~1\DON'TP~1\DP.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\BaroufaSoft\Matrix Screen Locker\matrix.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = server2003:8080
O1 - Hosts: 200.1.10.10 acer
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Don't Panic!] "C:\PROGRA~1\PANICW~1\DON'TP~1\DP.EXE"
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Express ClickYes.lnk = C:\Program Files\Express ClickYes\ClickYes.exe
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Matrix Screen Locker.lnk = C:\Program Files\BaroufaSoft\Matrix Screen Locker\matrix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/ocis/OSInfo.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/o...utodetectNT.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1153740416309
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadbl...ivex/sabspx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = scarab-sweepers.com
O17 - HKLM\Software\..\Telephony: DomainName = scarab-sweepers.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{706CF49D-C4E6-4BC8-9FA1-1B9857DEF98E}: NameServer = 200.1.10.200
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = scarab-sales.com
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: tsxngabr - {BE605CDF-BB5E-40FD-8E39-F4C10F5DB033} - (no file)
O21 - SSODL: vtqnxfko - {CB0FE2A3-F3C0-4CC4-92F0-E61A86293B53} - (no file)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe

--
End of file - 7907 bytes
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#2
Rorschach112
Posted 19 August 2008 - 09:02 AM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.



Download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Under Additional Scans check the boxes beside Reg - App Paths, Reg - Bot Check, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg Mountpoints2, File - Additional Folder Scans, and File - Purity Scan.
  • Under Drivers change it to Non-Microsoft.
  • Under Files Created Within and Files Modified Within change it to 90 days.
  • Under Rootkit Search change it to Yes
  • Check the box at the top-left beside Scan All Users
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
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#3
Rorschach112
Posted 22 August 2008 - 04:21 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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