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help remove Win32/Adware.Virtumonde [RESOLVED]


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#16
Rorschach112

Rorschach112

    Ralphie

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Hello

Please download the OTMoveIt2 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    [kill explorer]
    C:\WINDOWS\system32\drivers\etc\y2\pnc.exe
    purity 
    EmptyTemp
    [start explorer]
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
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#17
greysileighty

greysileighty

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Explorer killed successfully
C:\WINDOWS\system32\drivers\etc\y2\pnc.exe moved successfully.
< purity >
< EmptyTemp >
File delete failed. C:\WINDOWS\temp\mcmsc_M4fH6xVJbEMMCkd scheduled to be deleted on reboot.
Temp folders emptied.
IE temp folders emptied.
Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08282008_215630

Files moved on Reboot...
File C:\WINDOWS\temp\mcmsc_M4fH6xVJbEMMCkd not found!



Malwarebytes' Anti-Malware 1.25
Database version: 1093
Windows 5.1.2600 Service Pack 3

10:05:55 PM 8/28/2008
mbam-log-08-28-2008 (22-05-55).txt

Scan type: Quick Scan
Objects scanned: 49862
Time elapsed: 3 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\abar.abarband (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\abar.abarband.1 (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\asearchassist.adefaultsearch (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\asearchassist.adefaultsearch.1 (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6c8ab177-7b09-4f5c-9e6d-82eaa765430c} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7ed983c3-faac-400c-bbd4-f519d74ff188} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f80c1d93-0d22-436e-963e-9d3156997a4e} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{21f022c8-c045-4555-8a90-651e6a3dc6c6} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{ea3956d2-ec38-41ab-b601-47aa281e4952} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{127df9b4-d75d-44a6-af78-8c3a8ceb03db} (Adware.WhenUSave) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8109fd3d-d891-4f80-8339-50a4913ace6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1e5b2693-d348-4ca7-8364-4f5e51bf9c6d} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2e54ac53-efa4-4831-a3f6-b47b1a1937cf} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{bd937ffe-0352-4fde-88f2-c30d1a9b25cf} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{bd937ffe-0352-4fde-88f2-c30d1a9b25cf} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{944864a5-3916-46e2-96a9-a2e84f3f1208} (Adware.Accoona) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SpywareBot (Rogue.SpywareBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\SpywareBot (Rogue.SpywareBot) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\ACM.DLL (Adware.WhenUSave) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
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Your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it.
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
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#19
greysileighty

greysileighty

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thank you so much for your help :)
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#20
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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