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BlueScreen STOP: 0x00 00 00 D


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#1
khinelay

khinelay

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Hello,
I'v already read the topics of Blue Screen Death Stop Codes.
I'v heard that BSoD also caused by virus or malware . So, may i know which viruses caused that error & removal tools for that . :)

I attached my BoSD picture.

"
STOP: 0x00 00 00 D1 (0x00 00 00 00,0x00 00 00 02, 0x00 00 00 00 00,0xEEAC9800(
afd.sys - Address EEAC9880 base at EEAB700,DateStamp 41107eb5
Beginning dump of physical memory
Dumping physical memory to disk :42
"

If it is not because of antivirus , please show the the other ways.
Thanks in advance.

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#2
The Admiral

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Are you able to get back into Windows at all, whether through Safe Mode with Networking or Last Known Good Configuration?

If so, find the file C:\WINDOWS\Minidump\08312008.dmp and upload it here. (If not that exact file name, look for the most recent one.)

Looks like this is a program improperly talking to the network card - we need to find out which one, and that minidump file will let us know which.
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#3
khinelay

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Are you able to get back into Windows at all, whether through Safe Mode with Networking or Last Known Good Configuration?


Yes. She can do it .By the way,this is my friend's problem and she asks me to help her.
When she shut down, and power on again, she can use the computer . But BSoD occured again after 2 or 3 days....

Thanks in advance.
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#4
The Admiral

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Okay, good. Is there any way you can log on to Geeks to Go! from her computer and upload a couple of recent files from C:\WINDOWS\Minidump\?
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#5
khinelay

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Hello ,

system:

Windows - microsoft windows XP Professional version 2002 service pack 2
Memory - 480 MB of RAM
HardDisk - 70G

INPROCOMM IPN2220 wireless LAN card
realtekRTL 8139/810x family fast Ethernet NIC (it appears as "red")

Modem -> Agere Systems AC'97 Modem v2136D

And I attached the minidump of my friend . BSoD is occured while she is working in computer.

Thank you .

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