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Computer won't get past the PC logo screen


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#1
smc

smc

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Hi,

woe is me. Woe is me. All my computers are dying and this is the latest:

Pc suddenly started showing the blue screen of death. Details as follows:

KERNAL_DATA_INPAGE_ERROR

Technical Information:

STOP: 0x0000007A (0xE1AAC7EO, 0xC000000E, 0xBF8F3CB4, 0X304CB860)

win32k.sys - Address BF8F3CB4 base at BF800000, Datestamp 48025f2a

Beginning dump of physical memory.


Now when I turn my PC on it just gets stuck on the opening screen which is a manufacturers logo screen (Shuttle XPC). It won't proceed to show the bios page or load windows (XP).

Is my hard drive dead? Any comments much appreciated. I have looked at the sticky on error codes - but can't make head or tail of it!

Thanks in advance

SMC

Edited by smc, 10 September 2008 - 09:29 AM.

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#2
SRX660

SRX660

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Try this.

http://www.webtree.c...0Configuration:

SRX660
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#3
smc

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thanks for the suggestion. Trouble is I don't even get to the bios screen. It gets stuck straight away on the initial logo before anythng actually happens if you know what I mean ?

Any other ideas?
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#4
SRX660

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If you are getting stuck on the windows logoi imagine that the computer is booting up and all the hardware is seen as good. I think you will need to do a repair install to fix this type of problem.

http://www.geekstogo...ws-XP-t138.html

If you are getting the initial motherboard screen and nothing else your hard drive has probably died and will need to be replaced. Before replacing this make sure you memory is seated good and try checking the memory in another computer with a program like memtest86.

SRX660
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#5
smc

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THanks for that depressing news.

I think I am getting stuck on the initial mobo screen. It comes immediately you turn on the PC and then disappears again and then windows opening screen strats to laod. Except obvioulsy in my case the initial screen just stays ther. But I have been carrying the PC around a bit so thanks for the tip on checking the memory modules etc. are firmly seated. Will test and report back..

Thanks again.
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#6
SRX660

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If you are getting a windows logo then the computer is reading the hard drive. With this information i think i would try a repair install of windows with the XP CD if you have one. By trying to repair the operating system it will tell you if the hard drive is damaged as it will give you an blue screen error trying to write to the drive. If no error occurs and you still cannot even get to a command prompt i would tend to think the HD had died. It could very well be a corrupted drive caused by a virus. Then i would try a clean install of windows. I would also use the XP CD to delete the partitions on the drive and make new partitions before formatting and reinstalling windows. This gives you the best chance to bypass any bad sectors as windows will mark them as unuseable and ignore them.

Clean install
http://www.theelderg..._windows_xp.htm

Repair install
http://www.microsoft...ips/doug92.mspx

http://www.geekstogo...ws-XP-t138.html

SRX660
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