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Problem Starting computer


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#1
KESTDAWG

KESTDAWG

    Member

  • Member
  • PipPip
  • 25 posts
Ok here goes computer start extremely slow. when it does come on I have wallpaper background only. no icons or start menu absolutely nothing else but wallpaper. was able to get in in safe mode and did a system restore but still having the same problem. Any advice? whats my next step?
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#2
1101doc

1101doc

    Trusted Tech

  • Retired Staff
  • 909 posts
I suggest that you follow the procedures outlined here:
http://www.geekstogo...-Log-t2852.html

When complete, post a HiJackThis log here:
http://www.geekstogo...o-Here-f37.html
Posting a HJT log elsewhere will only delay the help you need.

In your first post, please provide full system specifications and a concise description of the problem.
You will be helped by a trained malware removal specialist.

If problems remain after your helper gives you a clean bill of health,
post back here and we will assist in getting everything sorted.

Good luck, and happy hunting.
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