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Windows Explorer not opening[RESOLVED]


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#1
mikeeee

mikeeee

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Hi, Wonder if anyone can help. I can't open Windows Explorer/My Computer. I've ran AdAware,Spybot Search and Destroy, CCleaner, CWShredder, AboutBuster and Hijackthis. Any advice appreciated. Please see my Hijackthis log below:

Logfile of HijackThis v1.99.1
Scan saved at 14:47:05, on 02/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\winar.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\system32\javamy.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL COMPANION\COMPANION.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
D:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\vettt.dll/sp.html#12345
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {2DE2E32B-B55C-A5EA-49AC-83E7064764A8} - C:\WINDOWS\system32\winkh.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LaunchApp] LaunApp
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [rm6g37j] nbtsvinn.exe
O4 - HKLM\..\Run: [q3Ek3nO] nbtsvinn.exe
O4 - HKLM\..\Run: [javamy.exe] C:\WINDOWS\system32\javamy.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\RunOnce: [winar.exe] C:\WINDOWS\winar.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [aDpmRXHmU] vgahu1.exe
O4 - HKCU\..\Run: [b0xqRhi9X] vgahu1.exe
O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Alan Reilly\Application Data\DownloadPlus.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O8 - Extra context menu item: BlowSearch Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\BlowsearchToolbar\contextsearch.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.iframedollars.biz
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.iframedollars.biz (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 213.159.117.202
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1114261489093
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - C:\WINDOWS\atlis.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#2
mikeeee

mikeeee

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I've solved it myself.
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#3
Crustyoldbloke

Crustyoldbloke

    Old Malware Surgeon with a shaky scalpel

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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