my computer has been running slow for ages, ive been putting it off to do a reformat since i dont have a windows cd, but my dad has finally managed to find someone with one, and so he shall retrieve it.
All my document files were green, i think. now only half of them seem to be green. I randomly tried accessing some of these green documents, the encrypted ones and i get the message:
"word cannot open the document: User does not have access privelidges"
and this happens for all the green, and only the green.
so i google it a bit, find stuff about reclaiming owner ship, try all that, i try to revert the files to normal and decrypt them, but when i try this (Right click > properties > advanced > uncheck box)
i get "An error occued whilst trying to apply attributes to the file , access denided" or similar message, might of got one or two words wrong.
the green files are only my newest files, theres about 40 or so from 4 months ago up untill now.
all those before it arent green and i can access.
i also cant copy these files to my external hdd.
anyone got any ideas how i can access these files and remove their encryption and copy them ?
yes i am the computer administrator, im the only account on the pc.
help me please